August 2017 – Doug Dickerson on Leadership

Leadership In Times Like These

“Of Issachar, men who had understanding of the times, to know what Israel ought to do…” I Chronicles 12:32

There’s no question that we live in peculiar times. As a leader, it is more important than ever that you have clarity of heart and mind in order to lead effectively.

Our country is torn by many great divides. Tensions are high and divisions are running deep. People are looking for answers. It’s important in times like these, as it was in the days of Issachar, that we as leaders are people who understand the times and know what to do.

I realize this is somewhat of a departure from my customary tone of writing that I deliver each week, but perhaps I am looking at our world these days with a different perspective.

My first grandchild is turning one year old, and I am thinking about the kind of world he is growing up in and the type that he will inherit. As our family celebrates this momentous and joyous occasion it is causing me to take a step back and put leadership in a sharper context. What type of world do I want him to know and inherit? Here are a few thoughts on how we get there.

In times like these, we must lead with love

“People don’t care how much you know until they know how much you care,” said John Maxwell. And this is the rallying call for all leaders today. If our leadership is going to amount to anything worth espousing it must be done with hearts of love. Enough with the hatred and vitriol, it’s time to lead with love.

In times like these, we must espouse servant leadership

For many in leadership, it’s all about the quest to get to the top. It’s a “what’s in it for me?” attitude. Yes, it’s self-serving, and yes, it’s everything that is wrong with leadership. Servant leadership is about adding value. It’s about enriching the lives and growing the leaders around you. It’s about raising others up, not tearing them down. It’s about contentment in being second in a “me first’ world. It’s about a “what can I give?” attitude in a self-absorbed world.

In times like these, we must lead with humility

“True humility is not thinking less of yourself; it is thinking of yourself less,” said Rick Warren. What a powerful thought. We have enough leaders thinking more about themselves than perhaps they should. Perhaps it’s in times like these we need to be thinking less of ourselves and more about those we can serve, those we can lift up, and how to bring people together.

In times like these, we must lead with open hearts

If there was ever a time for us as leaders to open our hearts to those around us it’s now. We must stop talking and screaming past one another and learn once again to listen. As leaders, we must be the change we seek. We must open our hearts and see that we all have a stake in the outcome of the type of the world we want to know and leave behind.

In times like these, we must lead with clarity

The men in the day of Issachar were men who understood the times in which they lived. It’s up to us as leaders to do the same. Our voices, the lone ones in a sea of instant reactions and opinions, must be the calm ones in the storm. In times like these, we must lead with a steady hand and moral clarity, and with the courage of our convictions. Our voices need to be heard and our message delivered with love and humility.

In times like these, we must think long and pray hard.

It’s no secret; leadership is hard. It’s hard in the good times, not to mention in times of difficulty. We need more leaders who think long. We need leaders who know how to look at the big picture and see into the future. But, we would all be amiss if we thought we could do it alone. We must be leaders who understand the power and necessity of prayer. Understanding the times in which we live comes with a price. We must seek wisdom from outside of ourselves when we know it’s not within us. We need God’s help.

The times in which we live present us as leaders a tremendous opportunity. Are you ready to lead in times like these?

Please follow and like us:

Leadership Podcast

Posted August 25, 2017
by dougdickerson

I am excited to announce that I have returned to hosting a podcast. I would be delighted to have you subscribe to the show and share it with a friend!

Shows will be posted on Monday, Wednesday, and Friday’s. I look forward to sharing these shows with you. Thank you for your support!

Please follow and like us:

Connecting Your Dream To Your Reality

Posted August 17, 2017
by dougdickerson

“If your dream doesn’t scare you it’s too small” – Mark Batterson

Vincent Van Gogh said, “I dream of painting and then I paint my dream”. Certainly, Van Gogh is one who made the connection between dreams and reality. We’ve been inspired by his dreams ever since.

But as inspiring as that may have been for Van Gogh, for many others, there is a disconnect between dreams and reality. And reality hits where dreams end. And the unfulfilled dreams of our youth turn into the regrets of our old age.

In leadership, as in other parts of our lives, we hear much about dreams and goals. For some, it is to land the dream job. For another, it may be to write a book, raise a family, start a business, or travel the world. What is your dream? What is the one passion or desire that you think of often? What would you do if you knew you wouldn’t fail?

Much has been written about goals and dreams and this will certainly not be an exhaustive list nor necessarily new ideas. But I want to put forth these simple keys to serve as reminders that your dreams do not have to go unfulfilled. It simply takes courage to pursue them. Here are six things you will need to do in order to turn dreams into reality.

Face down your fears

This is perhaps the most obvious obstacle that causes most dreams to go unfulfilled. Fear. What if I fail? What will other people think? In the end, what happens? We talk ourselves out of the one thing that truly inspires us. Until you face down your fears, your dreams will never become a reality. It’s time to own your fears and put an end to it.

Face up to your challenges

Depending on the size of your dream, you are going to have to face up the challenges your dream or goal presents. What resources will you need? You will have to flesh out exactly what your dream or goal looks like in real life. What will be required of you? What sacrifices are you willing to make? There’s always a trade off, are you willing to embrace it?

Define your path forward

Your dream becomes a reality when you know what it is, and when you have a clear path forward. It won’t just happen because you dream it. Now you have to live it. Now you must own it. Now comes the time to put pen to paper and chart a course. Do you have the resources you need? What partnerships do you need to form? Connecting your dream to your reality begins when you spell it out.

Consider the risks

No dream worth pursuing will come without risks. What is your threshold for risks and rewards? This is why thoughtful planning is important to you. And this where most people come up short on their dreams becoming a reality. It’s hard for many to reconcile the notion that they need to overcome their fears and take a risk. After all, the risk is one of the fears. But you will minimize the risk and quash the fears when you do your homework. It’s then your faith kicks in and you are able to make the leap.

Go for broke

Once all your homework has been done, your risks assessed, your plan charted, then you can take that step of faith and go for broke. It may be baby steps at first, but al least you are moving in the direction of your goals and dreams. One of the greatest challenges you will have to overcome is dreaming too small. As the old saying goes, “Shoot for the moon, Even if you miss you’ll land among the stars”.

Never stop dreaming; never give up

The secret to connecting your dream to your reality rests in your persistence and perseverance. Will you fail? Will you have setbacks? Will you have fears and at times even question whether your dream was actually a nightmare? Yes!

“Many of life’s failures,” Thomas Edison said, “are people who did not realize how close they were to success when they gave up.” Connecting your dreams to your reality happens when you don’t give up.

Please follow and like us:

Let Others See The Boss In You

Posted August 11, 2017
by dougdickerson

“He who tends the fig tree will eat its fruit, And he who cares for his master will be honored.” – King Solomon (Proverbs 27:18)

I read an article on CBS News Money Watch about the Top 40 Bonehead Bosses. There you can read the accounts of some the most boneheaded bosses you can imagine. Here’s one just for fun:

I worked as a secretary for a large metropolitan hospital. My son was in daycare at a local church. One day a co-worker ran into the office and screamed: “the church is on fire, the church is on fire”. Immediately, I ran to the church, where I could see the smoke, the fire, four fire engines and people everywhere. I was in a panic. I lost my shoe, tore my dress and dropped my purse looking for my son. After finding him (Thank God!), I returned to work frazzled and disheveled. When I made it back to my desk, my Boss approached me and said “You left your station without permission. You will be disciplined for this!”

Boneheaded boss? I’d say so. And this highlights the age old love/hate relationship people have with their bosses. As a leadership speaker, I hear the stories. And I hear the stories from the bosses about their employees because that relationship cuts both ways.

In his book, Creative Followership, Jimmy Collins, the former COO of Chick-fil-A, outlines his powerful followership principles. Principle 12 states: Let others see the boss in you.

In explaining Principle 12, the underlying philosophy he says, “was to present unified purpose and action. When the people in the organization see management in unity, they are more confident in their own roles.” Creating a compelling vision and mission statement is only as powerful as the people’s ability to have buy-in it and execute it.

Elaborating more, Collins says, “Your work should mirror the quality and character of the boss. Do things in a manner that will meet and even exceed your leader’s personal standard.”

These timely principles are as important now as they have ever been. So let me ask you:, do your colleagues, customers, and clients see the boss in you? Do people see in you an accurate reflection and representation of your organization’s core values and beliefs? Do you back it up with your words, actions, and ethics? As you reflect on these questions, here are a few important reminders for your consideration.

You are the face of your organization

Don’t make the mistake of believing that it’s only your boss who is the face of your organization. Regardless of where you are in your organizational structure, if you are on the payroll, you are the face of your organization. If you can’t proudly be the face of your organization then it’s time to either change your attitude or change your address.

You are an extension of your boss

As an extension of your boss, you carry a great deal of responsibility on your shoulders. How can you rightfully be an extension of your boss if you do not respect your boss? How can you passionately represent your organization in public if you are undermining it in private? As an extension of your boss, make it a priority to develop trust and be in unity with him or her. Develop your consensus in private, articulate your unity in public.

You are part of the ‘why’

Simon Sinek says, “People don’t buy what you do, they buy why you do it.” It’s a simple and yet very profound statement. Think about the implications of it for just a moment. You are the reason why customers keep coming back or decide to go elsewhere. You are the reason why clients trust you and choose to keep giving you their business or move on. You are the reason why your organization runs efficiently, has a strong work ethic, and has strong morale or you are a part of the reason it doesn’t.

What is really the message of letting others see the boss in you? It’s about raising your own personal standard of excellence. It’s about stepping up as a leader in your own right regardless of your title or position. It’s about ownership and being a standard-bearer for your organization and being a part of a cause greater than yourself.

What are people seeing in you?

Please follow and like us:

Mixed Signals and the Art of Communication

“The single biggest problem in communication is the illusion that it has taken place”. – George Bernard Shaw

Every good leader knows the value and importance of good communication. Leaders succeed or fail based on it. Organizations rise and fall because of it. To say that good communication is essential to your success as a leader is clearly an understatement.

In her book, Fearless Leadership, Carey D. Lohrenz shares a story of just what can happen when communication does not take place as it should:

Failure to communicate effectively can have disastrous results. Consider this true story, not the only one of its kind: A young Navy sailor was working the flight deck at night. Needing to cross the flight deck in the few seconds available between aircraft landing, the sailor signaled the arresting gear officer by waving his flashlight vertically. After getting acknowledgment from the arresting gear officer via the waving of a green flashlight vertically, the sailor sprinted across the pitch black landing area.

When looking to cross back over, the sailor once again signaled to the arresting officer and received the same vertical flashlight wave-only in red. The sailor knew that the vertical waving meant it was okay to cross, but didn’t know that the color of the flashlight was a critical piece of information. On this ship, green meant “go” while red meant “stand fast.” Confusion in communication signals almost cost this sailor his life.

While the decisions you make regarding communication may not carry the same life or death consequences, it does, nevertheless, carry important implications for your team. The last thing they need from those in leadership is mixed signals. Here are some of the most common mixed signals and what to do about them.

Mixed signals occur when you say one thing and do another

This is perhaps the most common mixed signal out there. It’s when you say one thing and do another. As a result, people are not on the same page, goals and objectives become muddled, and trust is compromised.

As a leader, you must develop consistency in your communication and do what you say. If circumstances warrant a change in a previously communicated directive or course of action, clarify it in person and do it in a timely manner. As a leader, you don’t like surprises and neither do your people.

Mixed signals occur when you keep your people apart

Ineffective communication occurs when you keep your team members apart instead of bringing them together. Instead of building a unified and cohesive team, mixed signals occur in communication when your people get their information second or third hand. This is a prescription for disastrous communication and team morale.

If you want to facilitate strong communication within your organization you must bring your people together, not keep them apart. Make it your practice to be a bridge builder. Communication flourishes when people are connected.

Mixed signals occur when you fail to connect on a personal level

The secret sauce of establishing good communication within your organization is being a leader who knows how to connect with his or her people. The good news is that it can happen. The bad news is that it takes a lot of work. But until you are relationally invested in the people you lead you will always run the risk of mixed signals and poor communication.

Whether it’s communication or any number of related issues within your organization, it begins when you learn to connect with your people. it’s out of that connection and the relationships you build that communication works.

Stop with the mixed signals – keep your word, bring your people together, and connect on a personal level. It will make all the difference in the world to your leadership and to your people.

Please follow and like us: