June 2019 – Doug Dickerson on Leadership

Leadership Lessons From Fred Rogers

Posted June 30, 2019
by admin

Life is deep and simple, and what our society gives us is shallow and complicated – Fred Rogers

It’s been 16 years since the passing of the beloved Fred Rogers, the host of “Mister Rogers’ Neighborhood”. His life was an inspiration to millions and the life lessons and values he passed on will not be forgotten by those of us who were privileged enough to watch him growing up.

His communication style was simple, straight forward, and sound. He told it like it was and inspired us to a higher standard.

There are many notable Fred Rogers quotes worth sharing, but the following are some of my favorites along with leadership applications.

There are three ways to ultimate success: The first way is to be kind. The second way is to be kind. The third way is to be kind.

To my previous point – his communication style was simple, straight forward, and sound. Being kind is a timeless leadership principle. What makes you a leader worth knowing, following, or emulating has nothing to do with your title, position, or who you know. It all comes down to this one thing- are you kind? Click To Tweet How you treat others says all that’s needed about what kind of leader you are. Be kind!

There is no normal life that is free of pain. It’s the very wrestling with our problems that can be the impetus for our growth.

Just as life is not free from pain, neither is leadership. It has its painful moments. But the secret to your growth and development as a leader is not how to make all of your problems go away as pleasing as that might sound. It’s about learning how to wrestle. It’s about what you learn in the struggle that makes you a better person and leader. Don’t shy away from your problems, learn from them.

There is something of yourself that you leave at every meeting with another person.

As a leader, every encounter you have with the people you meet is an opportunity to add value to them. Think about the everyday encounters you have with others and ask yourself this simple question, “Did I add value today?”. Remember, with every encounter you are leaving a part of yourself. Make it count.

When I was a boy and I would see scary things in the news, my mother would say to me, “Look for the helpers. You will always find people who are helping.”

This is a great leadership principle. In today’s world, it’s so easy to be cynical and skeptical as we see how things have deteriorated on so many fronts. Regardless of how bad things may seem, don’t give up on the goodness of the human spirit. It’s still alive. Look for the helpers! Click To Tweet

Often out of periods of losing come the greatest strivings toward a new winning streak

This is one of the hardest leadership principles to learn. It’s during the dark times that we tend to drift mentally, emotionally, and spiritually and begin to doubt ourselves. And we wonder, “Is it time to throw in the towel and quit?”. Your winning streak is on the other side of the slump you may currently find yourself in. Don’t give up.

Try your best to make goodness attractive. That’s one of the toughest assignments you’ll ever be given

As it is with the principle of being kind, so too is the principle of making goodness attractive. You will never be less of a leader because you are kind or because you’ve made goodness attractive. If anything, you will make it more appealing. How are you making goodness attractive?

There’s a world of difference between insisting on someone’s doing something and establishing an atmosphere in which that person can grow into wanting to do it.

This is a timeless leadership principle that can save aspiring leaders much grief and frustration. You can attempt to lead by decree that’s attached to your title or you can lead from the heart and through relationships. The one path is hard and unfulfilling. The other is transformative and rewarding. Make it your practice to establish the kind of atmosphere that fosters growth and builds your culture.

Times have changed since the days of “Mister Rogers Neighborhood”. But the lessons in values and in leadership are as applicable as ever. And as societies and cultures change, we too as leaders must be a step ahead to interpret and give context. While the neighborhood may have changed, the lessons live on for a new generation of leaders.

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Sacred Cows and Breaking Rules

Posted June 19, 2019June 19, 2019
by admin

Hell, there ain’t no rules. We’re trying to accomplish something here. – Thomas Edison

As a photography enthusiast, I have evolved over the years with the evolution of the camera. I remember the days of the Polaroid camera, the Kodak Instamatic, and still have very fond memories of my first 35mm camera- a Canon AE1 program. I was euphoric over the advent of the digital camera – my first was a Sony 3.2 megapixel Canon Cybershot that set me back a whopping $300+ dollars at the time.

Times have certainly changed with photography over the years. The quality is better as is the cost. It’s a great time to be an avid photographer. Innovation a great thing.

I am appreciative for the photography skills I learned back in the day. It made me a better photographer. But think of what I would be missing out on if I had not adapted over the years. What if I held onto an Instamatic mindset in this digital age?

Oddly enough, history is filled with organizations and leaders who have done just this.

In a blog post entitled 50 examples of corporations that failed to innovate, Katrina Aaslaid profiles 50 companies that “failed to innovate, and some ended up in failed businesses. Some are the biggest companies in the world.” Included on the list are Kodak, Blockbuster, MySpace, Nokia, Sears, Polaroid, AOL, and Hummer, just to name a few.

Be it major companies, mom and pop retail shops, businesses large and small, and leaders in general, etc. one thing is clear – those who do not innovate and adapt to change will be on future lists like the one mentioned here.

Two of the largest obstacles to change and innovation come in the form of our traditions or sacred cows, and our rulebook. Both rob us of a future that could be ours.

So when is it appropriate to let go of the sacred cows and break the rules? Here are a few clues.

When your rules are no longer relevant

In his acclaimed book, It’s Not About the Coffee, Howard Behar advocates replacing the rulebook with a playbook. It’s a game-changing idea if embraced. Think about it – rulebooks are rigid, confining, predictable, and restrictive. A playbook, on the other hand, serves the opposite purpose. It’s liberating, creative, and has unlimited potential.

Think about your current “rulebook” those written or unwritten, spoken or unspoken ways of doing things. How are they working for you? So long as you are boxed in with dated thinking, old and tired solutions, with the same predictable outcomes, how can you honestly expect anything to change? Click To Tweet Perhaps it’s time to bid farewell to the rulebook and embrace the playbook and unleash your best and brightest to take you to a new level. Otherwise, the view will always remain the same.

When sacred cows are worshipped on the altars of progress

It’s a sad day when progress and innovation are put on indefinite hold because we are too afraid to let go of our institutionalized sacred cows. It’s the proverbial “we’ve never done it this way before” approach or the holding onto mission or vision statements that are no longer relevant to the times in which we live.

Please know, I am not advocating disrespecting the past as it relates to the hard work, values, and sacrifices that made organizations great. What better way to honor the life and legacy of a good organization than to build upon it and make it better?

While your values must be bedrock and clear, the way you innovate and adapt to change will determine your future. What’s the point of holding onto the sacred cows of the past if they are not serving you well today? Would you rather have an organizational future based on innovation and change or an organizational funeral based on traditions and sacred cows that you were afraid to abandon? Click To Tweet

We know that change and innovation do not come easy. Righting the ship is hard work. But you must decide – preside over change and innovation with a bright future or preside over the status quo and decline.

For the sake of your future, maybe it’s time to break the rules and leave the sacred cows behind.

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When Saying No is a Good Option

Posted June 9, 2019June 9, 2019
by admin

Silence isn’t always agreement. Sometimes people no longer argue because they no longer care. – Joyce Rachelle

I came across some humorous ways to say no not long ago. Whether you are a person who struggles with saying no or one who relishes the opportunity, I think you’ll enjoy these.

‘I think I’ll go find a lake of piranhas to jump in instead”.

“Has hell frozen over? Then, sure”.

“There are worse things to agree to, I just can’t think of any at the moment”.

“I believe there is someone a lot stupider who would enjoy doing that instead”.

“Let’s not. And stick with that story”.

“I had rather remove my own gallbladder with an oyster fork”.

Saying no. It’s one of those paradoxical terms in our leadership vocabulary. If you are like me, you don’t like telling people no. I use to pride myself in saying yes even when deep down I wanted or needed to say no.

Over the years, I have made much progress in learning how to say no. It’s as liberating as it is refreshing. There have been times when I’ve even surprised myself at how effortlessly it rolls off my tongue – No! But it wasn’t always the case.

What about you, do you struggle in this area of your leadership? Do you find it hard to say no without harboring feelings of guilt or worrying that you will disappoint someone?

As leaders, we bend toward the upbeat and positive and being there for people, etc., etc. I get it. But sometimes saying no is the best course of action. So let me help you try and make sense of when it’s a good time to say no without the guilt that comes with it.

No is a good option when the timing is wrong

Timing has a lot to do with saying no. It may be that what you’ve been asked to do is a great idea, but the time frame is wrong. Along the way, in your leadership, you will have to learn how to say no to good ideas. It comes with the territory. Click To Tweet A yes answer may be an option later, but if the timing is wrong, then it’s wrong. Sometimes saying no to something good today can pave the way to saying yes to something greater tomorrow.

No is a good option if the motivations are wrong

There will be times when people will try to get you to commit to something, and not only is the timing wrong, but their motives are wrong. When someone is trying to take advantage of you or is in some way trying to draw you into their drama or negativity just say no!

No is a good option if your values are in question

In leadership, there are simply no shortcuts when it comes to your ethics, integrity, and values. If any decision you are weighing ever puts those things in doubt then the answer is always no. Roy Disney was right when he said, “When your values are clear to you, making decisions becomes easier”. Saying no is easy when faced with the prospect of compromising your values. Click To Tweet

No is a good option in order to protect your boundaries

At the end of the day, no one is going to protect your boundaries better than you. Finding your work-life balance is on you. You can’t complain about the imbalances in these areas of your life if you don’t know how to say no. Learning how to say no protects your family time, personal time, and professional time. Know when to say no without apology. Click To Tweet

No is a good option simply because you can’t do everything

Regardless of how good you are at what you do, you’re not that great. Neither am I. You are not all things to all people. There are just times when no is in order because you have limitations. Don’t be afraid to embrace your “inner no” voice and own it. You’ll be glad you did.

I’m not advocating saying no just to be contrary or to exhibit a bad attitude or to be less than a team player. I am advocating the reality that at times saying no can be the best course of action for you and it may just be the very thing someone needs to hear.

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Thriving Leadership in a Calloused World

Posted June 3, 2019
by admin

If you live in a graveyard too long you stop crying when someone dies. – Anon.

In addition to Mt. Rushmore, one of Gutzon Borglum’s great works as a sculptor is the head of Lincoln in the Capitol at Washington. He cut it from a large, square block of stone in his studio. One day, when the face of Lincoln was just becoming recognizable out of the stone, a young girl was visiting the studio with her parents. She looked at the half-done face of Lincoln, her eyes registering wonder and astonishment. She stared at the piece for a moment then ran to the sculptor. “Is that Abraham Lincoln?” she asked. “Yes.” “Well,” said the little girl, “how in the world did you know he was inside there?”

The question posed by that young girl is an appropriate one for the likes of sculptor Gutzon Borglum. His work is rightfully critiqued by the product he produces.

What about you? How would an outsider look upon your leadership and what observations would they make? What inward image do you project? The truth is: what’s on the inside will come out. It always does.

I’m at the age where it could be very easy to be cynical or calloused in my thinking. And quite honestly, some days it’s a challenge. Hang around in leadership long enough and you can get to the place where you have seen it all, heard it all, and there’s just not much that shocks you anymore. Can you relate?

Studies have shown that those in their first year in a new job are among the happiest in the organization. Contrast that with more tenured employees and you will find vastly different attitudes and opinions.

So how do you retain a healthy perspective as a leader and not become so calloused that you are no longer effective? It’s a challenge we all struggle with. Here are a few tips for your consideration.

Watch your attitude

Your attitude will make you or break you. It always has and it always will. You can come to a place over time that you feel no one is listening, no one wants to improve or change, and that there’s just no reason to be optimistic. Can you relate? This way of thinking can cause your attitude to sour and your leadership to be ineffective.

If you are going to thrive as a leader you must watch your attitude and remember that you are not responsible for other people’s attitudes and actions. You are only accountable for one. Yours. Guard your attitude at all costs. Click To Tweet

Be intentional about your inner circle

In as much as a bad attitude can be disastrous for you as a leader, so too can an inner circle filled with the wrong people. I absolutely believe that you need diversity in your circle. You need people who will inspire you, challenge you, question you, and bring out the best in you. It’s the sign of a smart and thriving leader. We all need people around us – younger and older – who see the world differently from us. But you don’t need the wrong people.

As a leader, you don’t need people with bad attitudes who bring drama; who are unwilling to change, are afraid to take risks, who protect the status quo, and who are afraid to speak the truth.If you want to thrive as a leader then you must be intentional and selective about your inner circle. Click To Tweet

Hold yourself accountable

We live in a world where cynicism and divisions run deep. As leaders, it can be easy to get sucked into all the negativity that surrounds us on a daily basis. We need trusted friends and advisors around us who can hold us accountable for wrong attitudes, actions, words, and behaviors. Click To Tweet The truth is, we all have blind spots and we need the help. I know I do.

Leadership is a marathon, not a 100-yard dash. So on your journey, keep your attitude strong, be intentional about your inner circle, and hold yourself accountable. You will be a better leader for it and your influence as a leader will be worth emulating.

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