May 2020 – Doug Dickerson on Leadership

Embrace The Interruptions

Posted May 28, 2020May 28, 2020
by admin

The truth is of course that what one calls the interruptions are precisely one’s real life–the life God is sending one day by day. – C.S. Lewis

I have a small collection of autographed baseballs. Aside from being a fan of baseball, I’m not exactly sure how I got started on the collection. But several autographed baseballs from Hall of Famers are set atop one of my office bookshelves.

The most prized baseball I have was given to me by my father. It was a birthday present. Growing up a St. Louis Cardinal fan, the autograph ball is from none other than Stan “The Man” Musial.

Musial broke into the Major Leagues at the age of 20. His 22-year stint with the Cardinals, the only team he played for, earned him a spot in Cooperstown. Musial ended his career with a .331 batting average, 3,630 hits, 475 home runs, and 1,951 runs batted in.

Unfortunately, I never got to see Stan Musial play. His days in the game preceded my birth, but as a Cardinals fan, his legacy is still sacred.

Musial was off to a fast start in his career. In 1943 he won the first of seven batting titles. His career was on a fast track–until it wasn’t.

Like many of his teammates in that era, duty called and in 1945, Musial joined the Navy. While that season was lost. He rejoined the Cardinals in 1946 and went on to play a stellar career.

Life, like Musial’s and countless thousands of others, is filled with curveballs that are thrown our way. Things that we didn’t see coming. Interruptions, if you will.

The past few months may seem like one colossal interruption that you’d soon rather forget. I get it. Yet, here we are.

As a leader, how you handle interruptions is important. Consider this the next time you are faced with interruptions.

Interruptions give you time to regroup

It’s easy to see interruptions as a nuisance and get frustrated. But it’s how you react during this time that will cause it to be beneficial or a waste of time. As a leader, it’s up to you to make it happen.

Interruptions give you time to rethink

What you learn and the lessons you apply during times of interruption can be invaluable going forward. It’s exactly what many have had to do during this pandemic. Learning how to pivot and make adjustments have caused many to get out of ruts and old ways of doing things that they may not have been comfortable doing prior. Click To Tweet Not all interruptions are setbacks if you use them to your advantage.

Interruptions give you a chance to re-emerge stronger

While your interruptions may have been seen as delay and loss, maybe now you can see it as a part of a greater plan to position you to be stronger than before. How you use your time of interruption can be beneficial only as you change your attitude towards it. Click To Tweet

Final Thoughts

What have you learned during these past few months? How have you learned to pivot and what other lessons have you learned? Permit me to encourage you to embrace the interruptions that come your way. What you can learn and how you re-engage will make all the difference.

For Musial, his interruption was a call to duty. When his service ended, he returned as strong as ever and finished a Hall of Fame career. Your interruption is not the end, it’s just a pause. Embrace it and learn from it.

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Taming The Squirrels in Leadership

Posted May 17, 2020May 17, 2020
by admin

Leadership has less to do with position than it does disposition. – John Maxwell

In this space last week, I shared with you my great disdain for squirrels. In case you missed it, I am an avid birder and my backyard is somewhat of a bird sanctuary. That being said, my yard is also a haven for those pesky and unwelcomed squirrels who come and wreak their havoc and leave.

Over the years in leadership, I have discovered that there are plenty of squirrely characters that can be found. And unlike the squirrels in my yard who are not capable of being tamed, your approach to the various squirrely characters that you come across in leadership is another story.

What are the characteristics of the squirrely types of people in leadership? For the sake of context, let’s recap the main points from part one:

First, they are self-serving. They are only in it (any place of work, business, etc.) for themselves. They make decisions based only on what’s good for them. Their motives are not hard to figure out.

Second, they stick together and sow discord. Negative people tend to attract negative people in the same way as positive people. If left unchecked, negative people will ruin morale.

Third, they are indecisive – until they’re not. These squirrely types lack direction, vision, and a sense of purpose. That being said, they drive everyone else crazy.

Finally, they destroy to get what they want. In short, they are not team players. They are only in it for themselves and they don’t care about the consequences of their actions.

So, how do we tame these squirrely people in our organizations? Here are a few thoughts.

Train them early and often

Leadership development is the key to success for those squirrely members of your team. Having the skill sets to do a job are not necessarily the same as the skill sets needed to be a productive team member. Click To Tweet So long as you are content with the squirrely team member simply because she can do her job with a high degree of proficiency but is otherwise a toxic person to be around, then you have some serious leadership gaps to fill.

Don’t look the other way when it comes to squirrely behavior simply because someone can do the job. People who can do the job are a dime a dozen. If they aren’t compatible with other team members, they can be replaced. It’s on you as the leader to train and help them reach their leadership potential.

Hold them accountable

So, you have a squirrely person on your team, now what? As you train and work with this person, hold them accountable for their growth and development. Work with them on a growth plan both personally and professionally. Help them see the connection between the two – how they compliment each other. As they begin to grow and develop in their leadership skills they will gain new confidence and increase their value to your organization.

When people in your organization have a clear picture of the value that others bring to the table, it creates trust and momentum. Click To Tweet When your people trust each other and can create together, it’s magical. But each team member has to be valued, trusted, and held accountable.

Give them margins to fail and succeed

Let’s face it – we may not all be squirrelly, but we all have our quirks and pet peeves. I do. But, as we work with those squirrely people in our organizations, let’s put their value in perspective.

Not all squirrelly people need to be written off. They just need to be given opportunities. And sometimes, like us, they fail, stumble, and get it wrong. But isn’t this every successful leader’s journey?

Everyone on your team - the squirrelly and the quirky, can add value and help move the ball forward. They just need to be given a chance - some grace. Click To Tweet Will all of them pan out and remain with you? Perhaps not.

But as you train and raise up leaders and hold people accountable, the odds are in their favor if you work hard.

Final Thoughts

It’s been said that leadership is a journey, not a destination. See the journey for what it is – full of opportunities to grow and develop as leaders who make a difference in their world. Embrace the misfits and the squirrely people along the way. There’s room for the willing, the accountable, and the teachable.

Additional reading resources:

We Wait Too Long To Train Our Leaders by Jack Zinger

Link: https://hbr.org/2012/12/why-do-we-wait-so-long-to-trai

Are You Leading By Example? by Doug Dickerson

Link: https://www.dougdickerson.net/2020/04/08/are-you-leading-by-example/

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When Leadership Gets Squirrely

Posted May 11, 2020May 11, 2020
by admin

Some people are like clouds. When they go away, it’s a brighter day. – Anonymous

I have to start this with a disclaimer. I am not a hateful person. I was raised better. So here goes my confession – I hate squirrels. I hate them with a passion. I have on occasions questioned God as to the reason for their miserable existence. But, I digress.

You see, one of my great joys is birding. I have somewhat of a bird sanctuary in my backyard at home. I love the beauty and majesty of the many birds that visit the feeders every day. They are beautiful creatures and it brings me a great deal of satisfaction to feed them and to create space for them in my yard.

But, I hate squirrels.

I hate having to chase them away from the feeders. I hate having the “experts” in the specialty stores recommend me to buy their guaranteed product that will keep them away. They don’t. Squirrels are a nuisance of the highest order.

Hang around in leadership long enough and you will run into squirrely characters. Over the years, I’ve come across plenty. Who are these squirely characters you have to contend with in leadership? In what ways are they like the menacing squirrel? Here are a few examples.

They are self-serving

At times in your organization, you will run across people who are self-serving. They make decisions based entirely on what’s good for them. Typically, these people have hidden agendas that over time become not so hidden. Then one day you have that aha moment and you realize that everything that they have been doing has only had one benefactor-themselves. Like the squirrel, they take what they want and leave the rest with no thought to the consequences.

They stick together and sow discord

Negative people tend to attract negative people in the same way positive people attract positive people. It’s one of the reasons why attitude is so important. Left unchecked, this pact of negative influencers can grow like cancer and pull everyone down. This is not to say every organization has this pact within it, but most have at least one. And so long as there is one sympathetic ear then there’s the potential for disruptions in the morale of your organization.

They are indecisive – until they aren’t

Have you ever seen a squirrel try and cross the road? They zig-zag back and forth in either direction until they finally dart across the road before they meet their demise. Sometimes in your organization, you will run across those squirrely and indecisive leaders who can’t seem to make up their mind. Their ability to lead is hindered by the obvious fact that they don’t know where they are going or why. This, of course, only frustrates the dynamic of the organization due to a lack of leadership skills which makes everyone else want to pull their hair out.

They destroy to get what they want

Over the years, I’ve had more than one bird feeder destroyed by squirrels. It’s just what they do to get to the seed. In every good, efficient, and profitable organization there are a group of dedicated and committed people who have the buy-in and determination to bring their vision to life and succeed. And then there are those squirrely people who are only in it for themselves and what’s good for them. And unfortunately, they will cause more harm than good until they are dealt with.

Final Thoughts

Sometimes when I see a group of squirrels in my yard, I call for my dog, Shakespeare. It’s a fun little activity as he anxiously waits for me to open the door while channeling his inner Mufassa with all of the energy his seven-pound Morkie body can muster. Then it happens – he charges through the door to defend his yard. The chase is on! It ends almost as quickly as it begins – the squirrels win again!

But in real life, it’s not as easy, and it’s certainly not amusing. Too much is at stake. As a leader, you will be surrounded by people who bring you joy and delight like the birds. They are pleasant to be around and are good team players.

And then you have a few squirrels.

Next week, I will devote this space to how we deal with those squirrely people and help you see your path forward.

Until next week, keep feeding the birds. It’s worth it.

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Putting Your Leadership in Perspective

Posted May 4, 2020
by admin

Perspective is everything when you are experiencing the challenges of life. – Joni Eareckson Tada

Winston Churchill planned his funeral before he died. His wishes called for a bugler, positioned high in the dome of St. Paul’s Cathedral to play taps after the benediction. The taps were meant to represent that his physical life was over. But then came the most dramatic turn: as soon as the taps were finished, another bugler, placed on the other side of the great dome, played notes of reveille – it’s time to get up. It’s time to get up. It’s time to get up in the morning

That Churchill would choose both taps and reveille to be played at his funeral is a reminder to us about the importance of our perspective. So often we tend to dwell on only the negative. Perhaps Churchill chose Reveille to remind those who mourned that it was now their time to step up.

We’ve all been learning how to make adjustments during this pandemic. The old ways of doing things seem like a faded memory. Pivot seems to be the new buzzword as businesses acclimate to teleconferencing, zoom meetings, and social distancing.

As a leader during this time, it’s important that you take time to reflect on what all of these changes mean to you and how you navigate going forward. Here are a few perspectives to consider going forward.

What lessons from the past apply to the present?

You’ve heard the old adage, “the more things change, the more they stay the same”. And there’s an element of truth to that, I suppose. But more importantly, when the pandemic is over, what foundational principles of leadership will help you navigate your new paths? What truths and principles of leadership will always be true and stand the test of time and pandemic? These are the ones you will stand on. Click To Tweet

What practices of the past will be obsolete?

You’ve heard the expression “new normal” and that is what we are living in. While bedrock leadership principles will stand the test of time, not all practices will. In a new normal will come new ways of doing things. Click To TweetYour perspective as a leader will be measured by how you differentiate between the two. The path forward today may look nothing like it did six months ago. As a leader, you have to put it in perspective for your people.

Will your vision be recast or rebuilt?

As a leader, you must assess what your vision going forward looks like. For many, it will mean picking up where you left off by putting your hand to the plow and grinding it out. For others, it will need to be recast based upon new circumstances. Either way, it won’t look the same. You may be one of the many who’ve had to lay off employees or closed entirely and so now your journey begins anew. Be it recast or rebuilt, your perspective as a leader determines what the future is going to look like.

Will you lead with confidence or with fear?

In the end, your perspective as a leader matters like never before. It gives you clarity of mind in the midst of turmoil and gives your people a sense of much-needed hope and confidence. How you communicate as a leader is in part based upon your perspective. It’s during this time you need to engage in purposeful reflection and sound judgment.

Final Thoughts

Your perspective as a leader will be challenged in ways like never before during this time. Take time to reflect, pray, rest, and engage. Be careful to stay grounded and connected to the realities of what is happening while charting your new normal with hope and courage.

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