February 2022 – Doug Dickerson on Leadership

People quit people, not companies – John Maxwell

I remember my first job out of college. I was excited and filled with great enthusiasm. But it played out like A Tale of Two Cities, “it was the best of times, it was the worst of times”. I was surrounded by people I genuinely liked with many friends. With a great team in place, we made great strides in the community we served. But I had “the boss from hell” who made life hell. So, I fired him.

An article in Inc. magazine identified the top 5 characteristics that caused employees to leave their jobs. They are:

Management style — 37 percent
Condescending attitude — 30 percent
Mean or bad temper — 30 percent
Inappropriate behavior — 26 percent
Harassed employees — 24 percent

Speaking of bad boss behavior, here is a sampling of what respondents called unacceptable or deal-breaking behaviors: Your boss takes credit for your work 63%, your boss doesn’t trust or empower you 62%; your boss doesn’t care if you’re overworked 58%, your boss doesn’t advocate for you when it comes to compensation 57%, your boss hires and/or promotes the wrong people 56%, your boss doesn’t provide proper direction on assignments/roles 54%, your boss micromanages and doesn’t allow you “freedom to work” 53%, etc.

When you look at the above examples of why people leave their work or the characteristics of bad bosses, one thing is certain – there is a leadership gap. As it relates to employee engagement, bad bosses, company morale, and corporate culture, how the leadership gap is addressed going forward is critical. A boss without strong leadership skills will drive his or he people away.

I’ve said it in this space before: Building the type of organization that your people would never dream of leaving begins by being the type of leader everyone wants to follow. Let’s explore three basic ways in which you can build that type of culture.

Serve your people

The higher you ascend in your organization the more responsibilities you take on – not more rights. This is where many a boss drops the leadership ball. Think of a pyramid. The old way of thinking is that at the bottom you have many rights and at the top, few responsibilities. Now flip it- when you do, the opposite becomes true. You now have more responsibilities as the leader/boss and fewer rights. Now, start acting like it.

You will build the type of organization people would never dream of leaving when you develop the mindset of servant leadership and by empowering your people at every opportunity. Click To Tweet

Empower your people

Employee engagement is directly tied to empowered employees. The cited survey, along with many others drive this point home. If your people are micromanaged, underappreciated, and not given credit for their ideas and work, is it any wonder they are firing their bosses?

Billy Hornsby said, “ It’s okay to let those you lead outshine you, for if they shine brightly enough, they reflect positively on you”. The boss who makes for a good leader understands that when his or her people are empowered it makes them look good. You will build the type of organization they would never dream of leaving when you empower them to reach their full potential.

Engage your people

Employee engagement is only as meaningful and effective as the leader who engages on this level. The boss who only sees employee engagement as something “they do” may have the work of his employees’ hands, but will never have their hearts. If you want to stop your people from walking out the door, then you must open yours. You must be among your people, know your people, and serve them. Click To Tweet

Building the type of organization people would never dream of leaving begins when you understand that they are the most appreciable asset you have. Simply put, employee engagement begins at the top.

Final Thoughts

There’s no way in this space to take a deep dive into all of the issues that need to be addressed here. But engaged and invested people need to step up and help right the ship. What role will you play in closing the back door and helping build the type of culture no one would ever dream of leaving?

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There is no more noble occupation in the world than to assist another human being, to help someone else succeed. – Alan Loy McGinnis

I read a story about Jan Paderewski when upon leaving his native Poland to play his first recital in London, had asked an influential compatriot for a letter of introduction to a leading figure in Britain’s musical world. He asked for this just in case anything should go amiss.

The letter was handed to him in a sealed envelope. He hoped that everything would proceed smoothly and he would not have to use it.

As it turned out, Padwereswski didn’t need the letter. His debut in London was a success. Some years later, while going through his papers he came upon the letter and opened it. It read: “This will introduce Jan Paderewski, who plays the piano, for which he demonstrates no conspicuous talent.” I wonder what went through Paderewsko’s mind when he read those words? I’d like to think he had a smile on his face.

As leaders, one of the most important things we can do is to add value to those around us. It’s when we understand this imperative leadership principle that it changes everything about how we view and exercise our leadership – it’s not about us.

In my span of years in leadership, I have intentionally applied four basic principles when it comes to adding value to the people around me. These are the four questions that I regularly ask myself.

How can I speak encouragement into someone’s life today?

If you are observant and take a look around, it’s not going to be hard to find someone who might need a word of encouragement. Your one word of encouragement can make all the difference to someone who is facing a struggle or a challenge.

By being observant and speaking words of encouragement to those around you it demonstrates that you are a leader who is in touch with your people. It says you are not so self-absorbed that you miss the cues. Click To Tweet

In what ways can you add value to those around you simply by speaking words of encouragement?

In what ways can I resource them?

Your words of encouragement are important and can certainly add value. But I’ve also discovered that I can also add value by finding ways to be a resource to those around me.

By this I mean, if I can find a book, an article, a podcast, etc., that I’ve come across that I know will add value to another person, then I will pass it along. People not only appreciate what you’ve done for them, but it shows that you are invested in them and want to see them grow. As an avid reader, I really enjoy giving books away. Being a resource is a simple way of planting seeds of growth in others that has many returns.

What introductions can I facilitate?

One way in which I try to add value to others is by helping facilitate introductions. I really enjoy bringing people together who share common values and interests.

I remember on one such occasion some ten or more years ago, I facilitated a connection for a friend (at my prompting) and that connection took her career to a new level because of it. As a result, she’s had doors open to speak and train all over the world. It all happened because in a conversation with her I said, “I need to introduce you to…”

As a leader, be mindful of your connections and how you can build bridges with the people you know. By doing so, you can add value in ways that can greatly benefit those around you.

In what ways can I challenge those around me to embrace their giftedness?

There are moments in your leadership when you see and recognize something uniquely special – a gifting, in someone else that needs to be embraced and called out. This person may have a story or perspective on life, leadership, or business that the rest of the world needs to hear.

When you do this, chances are you are only validating what they have already been thinking or feeling and your challenge gives them the confidence they need to step out.

Final Thoughts

Adding value to those around isn’t complicated. Be intentional by asking yourself, “How am I adding value to others today?”. Be a leader of value by adding value.

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Doug Dickerson on Leadership

Month: February 2022

Why People Fire Their Leaders – And How To Stop It

The Value of Adding Value