Leadership Minute: Keep it Together

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If you fall to pieces in a crisis, there wasn’t much to you in the first place. – Proverbs 24:10 (The Message)

One of your tasks as a leader is to model confidence in times of adversity and crisis. It’s during these times that your team looks to you for leadership and direction and you’ve got to deliver. But if you are falling apart and are unsure of yourself then it can quickly become a crisis in leadership. Now the problem is compounded. However, when you have it together your team can come together because they have confidence in your leadership ability. Be assured; times of testing and crisis will come, but it doesn’t have to defeat you. Keeping it together is the result of fine-tuning the fundamentals of your leadership – strong people skills, strong organizational skills, being engaged in what is going on around you, and a commitment to personal growth and development. In times of crisis there’s no need to fall apart; it’s the time to step up and lead.

Leadership Minute: Who Are You Thankful For?

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No one who achieves success does so without acknowledging the help of others. The wise and confident acknowledge this help with gratitude. – Alfred North Whitehead

As you look back over the span of your life as a leader I’m sure there are people along the way who made an impact. Do you remember them? They are the ones who befriended you in a new job. They helped you grow and develop your confidence. They stood by you and believed in you when no one else would. They gave you correction when you needed it and patiently gave of their time to help you grow and become the leader you are today. Expressions of your gratitude are in order. Why not reach out and reach back to say thank you to those who were kind enough to help you? Perhaps you can give them a call or send them a note expressing your gratitude. Life is too short and leadership too hard not to pause now and then to remember, reflect, and give thanks for where you are and for those who helped you. Who are you thankful for?

Leadership Minute: Change Happens

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Every leader knows that change is hard. And, changing the things people say can’t be touched are the toughest changes. – Ron Edmondson

Navigating change as a leader is one of the toughest things you will do. People are creatures of comfort and routine and when you disturb either one you are asking for it. Before you set out on any course of change, especially when it involves touching the “sacred cows” – those long-standing traditions that everyone takes for granted, be sure you make the case for where you want to go and why. A few questions you will need to answer are: Is this the right change at the right time? If either one is in doubt, wait. Why change now and what happens if we wait? Have I made the case for change and are the key people on board with it? Change is inevitable if we want to grow. How you sell it makes the difference. Change happens best when others can shape it, take ownership of it, and at the end of the day wonder why it took you so long to make it.

Leadership Minute: Make Peace With Your Past

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Oh yes, the past can hurt. But from the way I see it, you can either run from it, or…learn from it. – Rafiki, Lion King

One of the greatest hindrances to your leadership today and that of your future can be things from your past. While you can’t go back change it you can adapt new ways of dealing with it. Perhaps you did some things that you are not proud of or someone hurt you and you are holding on to resentments. It could be a failed relationship or business that has turned your attitude the wrong way and it is affecting your leadership today. While you can’t go back and have a do-over, you can embrace new behaviors and attitudes today that can help you. The past is the past. You can learn from it but it is a choice you have to make. When you let go of the past; forgive, forget, and move on- you can experience the freedom that comes from a fresh new outlook on life. Make peace with your past.

Leadership Minute: Defining What’s Possible

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The difference between the impossible and the possible lies in a man’s determination. – Tommy Lasorda

The secret formula for the success that one achieves over the impossible is found in determination. Great skills and talents are wonderful assets but are of little value to the person who has no motivation or determination. A keen mind combined with a unique business savvy is enough to make anyone envious but is of no value if you quit at the first sign of difficulty. Possessing a charismatic personality that people want to follow puts you at a considerable advantage but not if you don’t possess a long-term commitment to succeed. Determined leaders are a special breed of leaders who are not fazed by external circumstances but rather have their eyes on the goal and a steady hand at the wheel. These are the leaders who are used to hearing “impossible” but forge ahead anyway. The secret ingredient of this leader and their success is not really a mystery. It can be summed up in that one powerful word: determination.

 

Leadership Minute: Be Grateful

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Be grateful for what you have and stop complaining- it bores everybody else, does you no good, and doesn’t solve any problems. – Zig Ziglar

What are you grateful for? It’s really all about your perspective. You can spend your time and energy finding things to complain about. You can be one of “those” people who aren’t happy unless you’re unhappy and in the process make everyone around you miserable. But life is too short for that. We all have our share of troubles, but more importantly we all have many things to be thankful for. The thoughts that dominate your mind tend to set the tone for your outlook and life and the happiness you experience. If you are living the life of a complainer then your focus is wrong. The expressions of a grateful heart are realized when you choose to see the good, find ways to serve others, and life your life with a greater purpose. You are blessed more than you realize. Be grateful.

Leadership Minute: Positive Habits

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Without question, positive thinking will do more for you, will make you feel better, do better, let you have more fun, and be liked by more people that negative thinking ever will. – John Patrick Hickey

Positive thinking is the result of positive habits. It’s about programming your mind in such a way as to see the glass as half full rather than half empty. The habits you form are the result of choices you make. Why is it important? As a leader you have influence that shapes opinions, beliefs, and outcomes. How you use your influence is important. Your dominant thoughts tend to be your most vocal ones. What is the message you are communicating with your words? What outcomes can you expect as a result? Not every situation will be desirable but the leader with the right reaction, words, and influence can turn it around. If the direction of your organization was determined by your ability to think and articulate positive words and actions would it be acceptable to you? If you want a positive life develop positive habits.

4 Things Your Employees Don’t Need From You

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What a pleasure life would be to live if everybody would try to do only half of what he expects others to do. – William J.H. Boetcker

A story from Bits & Pieces tells of a manager and a sales rep standing and looking at a map on which colored pins indicate the company representatives in each area. “I’m not going to fire you, Wilson,” the manager said, “but I’m loosening your pin just to emphasize the insecurity of the situation.” That, of course, is a light-hearted reminder of the complexity of the employer/employee relationship.

Ask most people at their place of business what they need from their employers to be more successful or productive on the job and they will be quick to tell you. But when you ask them what they don’t need in order to be more productive is when things get interesting.  Not long ago I asked a group of workers what they didn’t need in order to succeed. It was eye-opening exercise you should try.

Writing in a Harvard Business Review blog (http://bit.ly/1rEOqqS), Gretchen Gavett reported on the findings of the American Psychological Association’s new “Work and Well-Being Survey”. The good news out of their report is that 70 percent of people are satisfied with their jobs. But once you look below the surface there are a few troubling signs.

“Although almost two-thirds of employees feel their company treats them fairly,” writes Gavett, “other aspects don’t look so good. More than half feel like their employer isn’t open and upfront, a third feel that their organization isn’t always honest and truthful. One in four say they don’t trust their employer at all, and that’s a big deal.”

While intuitively we should know that open communication and trust are essential to good employer/employee relationships it still resurfaces as an issue to address. Knowing what your people need to succeed is important, but also knowing what they don’t need from you will certainly help. Here are four things to start with.

Your negative attitude

In as much as positive attitudes are contagious so are negatives ones. If you make it a habit to circulate among your people with a bad attitude, always finding fault, only focusing on what’s wrong, then your presence will be a demoralizing factor. The truth be told, your people may have every tool they need to succeed but if you have a negative attitude then it is hindering them. Among my informal survey this was the most cited response.

Your indifference

Everyone likes to be appreciated, valued, and wants to believe that their work makes a difference. But if you come across as indifferent to their work, ideas, and contributions then you are sending signals that they are unimportant to you. If you place no value in your people then how can you expect them to place value in their work? Indifference breeds indifference and the results will be devastating.

Your Obstruction

Your leadership style will either facilitate the progress of your people or it will stand in their way. If you burden people down with unnecessary policies and procedures, time-wasting meetings, or ill-timed interruptions then you are in the way. Your employees should not be made to pay the price for your poor time management skills. Don’t allow the “tyranny of the urgent” to be an obstruction to your people.

Your Inconsistencies

While most of your people will never speak up about this don’t mistake it for not noticing. Inconsistent actions by management always send the wrong message. When you communicate one thing and do another then you have planted doubt and mistrust in the minds of your people. Your employees don’t need mixed messages. It only creates confusion and animosity.

So, what’s the bottom line? What do your employees need? From their management team they need leaders with positive attitudes who see the good and bad and know how to address both. They need engaged leaders who know their business without being in their business. They need leaders who clear paths towards success and goal achievement without creating barriers. They need strong leaders who fairly and consistently put forth the values, vision, and best practices of the organization so that everyone can succeed.

What do you say?

 

©2014 Doug Dickerson

I welcome your feedback:

1. What additional things would you add to the list?

2. How can employers do a better job building relationships with their employees?

3. What are some best practices that you can share that have been helpful in your experience?

 

 

On Becoming Better at Failing

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Am I failing different each time? – David Kelley

In his book, “The Power of Optimism”, Alan Loy McGinnis wrote of the great fire Thomas Edison experienced at his lab. Edison’s manufacturing facilities were heavily damaged by fire one night in December, 1914. Edison lost almost $1 million worth of equipment and the record of much of his work. The next morning, walking about the charred embers of his hopes and dreams, the 67-year old inventor said, “There is value in disaster. All our mistakes are burned up. Now we can start anew.”

Edison’s attitude in the face of his disaster serves as a reminder and as encouragement to those who have ever experienced a setback or failure. As a leader the question is not whether you will have failures, but when you do, how will you respond? As you grow as a leader the types of failures and the way you fail will grow with you. Are you getting better? Here’s how you can tell.

You fail better when you are not afraid to take risks

Taking risks is part of your growth as a leader. Without risks you are in a rut and the view will never change. It’s as you dare to venture out and try new things that you can maximize your potential and reach new goals. Failures will come when you take risks but anything worth having will require it.

You fail better when your dreams are big

This is where you put your risks into action. Failure in pursuit of a big dream is much better feeling than the feeling of complacency where you are. You have big dreams for a reason. And big dreams require action. And along the way of fulfilling those dreams you will experience setbacks. Failure is a part of your growth and through every difficulty along the way you are one step closer to seeing your dream fulfilled.

You fail better when you do your very best

Big dreams and goals require more out of you than what you gave a year ago or five years ago. It’s the payoff of your growth and the reward of your hard work. A failure at this stage in your life is still many steps ahead of where you were in the past. Each step, each setback, and every failure is the result of putting your best foot forward even if you stumble.

You fail better when you fail with others

Your path to success as a leader will be easier to navigate when you have others to share it with. Smart leaders understand the power of teamwork and the rewards of collaborative effort. You can enhance and accelerate your work, dreams, goals and aspirations when others are involved. Setbacks and failures hurt less when shared by others and your recovery will be quicker. There’s nothing like sharing a few failures with your team and there’s nothing like the celebration at the end when together you achieve your goals.

You fail better when you don’t give up

Churchill said, “Success is not final, failure is not fatal: it is the courage to continue that counts.” When failures come your way don’t give up. Failing successfully happens when you get up, dust yourself off, reassess, and get moving. You wouldn’t be where you are today if deep down you didn’t already know this. But perhaps you just need the reminder so here it is; don’t give up!

You fail better when you show others how

There is no failure or setback that you go through that is in vain if you react the right way, learn from it, and care enough to help others. Your life lessons – all of the bumps and bruises along the way can serve as invaluable teaching moments. The way you fail today is not the way you failed five years ago and it will not be the way you will fail five years from now.

The way you fail is important. As you come through your failures you are learning, applying new lessons, being more creative, and making wiser decisions. What you learn you should share. Show others that failure is not fatal, that there is triumph in adversity, and most of all it is worth it if you don’t give up.

What do you say?

© 2014 Doug Dickerson

I welcome your feedback:

1. Does failure look different to you now as compared to five or ten years ago?

2. What additional advice would you give to aspiring leaders who have experienced failure or a setback?

3. What life lessons have you learned though failure?