Checking Your Bags

We all have baggage. The question is: What baggage can you deal with? – Jaime Pressly

I recently took my first trip out of the country since Covid. As a person who loves to travel it was great to once again get the proverbial passport stamp and experience a different culture.

Belize is already hot as it’s summer there. But the trip was great, the water was beautiful, and snorkeling with the stingrays and sharks at Cay Caulker was a thrill.

When it comes to air travel, of course, the more things change, the more they stay the same. I’ve traveled the world, and prefer to travel as lightly as possible. But there comes that time you have to decide whether to check a bag, carry-on only, or both. One way or another, you have to decide what you’re going to do about your bags.

In leadership, as in life, you have to decide what you’re going to do with your baggage. We all have some and how we deal with it makes all the difference. 

Here are a few lessons I’ve learned as a traveler and as a leader about carrying baggage. See if you can relate to any of the following.

Only pack the essentials

When traveling, it’s wise to only pack what you need. Keep it to the essentials. The lighter your load the farther and faster you can move. I’ve seen people pack for a week-long trip and you would have thought they were going to be gone for a month.

Leadership Tip: In leadership, excess baggage such as a poor attitude, grudges against a colleague, poor morale, etc. can weigh you and your organization down. In travel, excess baggage will cost you. It will cost you in your leadership as well. To move forward, you will have to have some items in your bags so you’d better be smart about it.

You don’t have to carry other people’s bags

You are not responsible for other people’s baggage. When maneuvering through an airport, you typically have all you can do to keep up with your own bags, much less anyone else’s. And, you never leave your bag unattended. 

Leadership Tip: In leadership, you will deal with a variety of people with differing levels of baggage – some good, some not. It’s essential as a leader that you recognize that there will be some people who will try to bring their negative baggage with them into your culture. And once it gets in, it’s hard to get it out. Just as you go through screening at the airport, you have to screen and weed out negative influences and toxic people from within your organization. 

Don’t weigh yourself down

We’ve come a long way over the years when it comes to moving about with luggage when traveling. You no longer have to bear the burden of heavy bags and moving about with them – think spinners. 

Leadership Tip: In leadership, you want to utilize every tool at your disposal and surround yourself with people who can help move things along. You don’t have to be weighed down by outdated methods and procedures. You can lighten the load for yourself and others by checking your bags carefully and packing in such a way that everyone can benefit.

 

©2023 Doug Dickerson

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About My Altercation At The White House

Credit: Google Images

Conflict is drama, and how people deal with conflict shows you the kind of people they are. – Stephen Moyer

I believe the time is now right and any concern of repercussions would be covered by the statute of limitations.

It all started innocently enough while on a family vacation. Our tent was pitched at Bull Run in Prince William County near Manassas, Virginia. 

We spent our days taking in all the sights in Washington, D.C. This also included a much anticipated White House tour. 

I was only about 6 or 7 years old at the time. We were queued up in line to go inside the White House and when we arrived at the door to step inside, a guard greeted us. He reached out and patted my head and said, “Hello, curly.” 

At that time, I had blondish-brown curly hair. The only thing I hated more than having curly hair was someone mentioning it.  At the moment, I did not appreciate the “compliment” that he was paying me. I was offended and I let him know.

With all the strength that I could muster, I reared back and proceeded to kick this White House guard in the shin as hard as I could. 

It was not the proudest moment in my young life and more than once I heard about it from my parents.

Photo by Doug Dickerson

I’ve been back to Washington numerous times since and have stopped by the White House to take a picture, but have never been back inside. I hope to again someday, and, if so, I promise to be on my best behavior.

As leaders, we all have choices with regard to the way we handle conflict. You see it play out on a daily basis in your place of work where conflict and tensions seem to always be simmering just beneath the surface.

 

Recent research by The Myers-Briggs Company revealed that managers spend nearly 4 hours a week dealing with conflict on average. 

The research included insights such as: 

  • Poor communication is the number one reason for conflict
  • Nearly 1 in 4 people think that their managers handle conflict poorly or very poorly
  • The more time that an individual spent dealing with conflict at work, the lower their job satisfaction and the less included they felt

In this day and time, leaders can’t afford to be passive bystanders when conflicts are occurring all around them. There are some things that a leader can delegate for the sake of good organizational management, but when it comes to a healthy organizational culture – and preserving it, the ownership of it starts with the leadership.

Final Thoughts

Conflict is never easy but not all conflict is bad. Not every pat on the head is an act of hostility, and not every kick in the shin should be seen as a rebellion. People’s perspectives are different, and that’s why smart leaders are relentless communicators to bring out the best in others, discern the motives, and rally the team to its higher purpose.

 

© 2023 Doug Dickerson

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Leading Through a Crisis

 

Leadership is a matter of having people look at you and gain confidence, seeing how you react. If you’re in control, they’re in control. – Tom Landry

The wintry afternoon walk in the field out behind our house with my older sister started out like any other. I was about 10 years old. The field was a great place to play. There were plenty of trails to walk and ride our bikes. We built forts, shot our Daisy BB guns, and caught fireflies in Mason jars. This day, however, would be different.


As my sister and I exited the field before heading inside, I did something I’d done many times before with no thought. I pulled a tall weed out of the ground. But this time the weed didn’t budge. When the force of my pull met the resistance of the weed, it slit my finger open and laid the skin back.

As we approached the backyard my blue coat was already soaked in blood. I went to the water faucet and began rinsing my finger. “Don’t tell mom!” I shouted to my sister as I saw her run inside with no intention of following my command.

Once I went inside, my mother was already in a panic. She walked me up to the kitchen sink and told me to stand still. “I’ll be right back!” she exclaimed. Moments later she returned with a bottle of rubbing alcohol. “Hold your finger still”, she said. I was under the impression that she would perhaps pour just a little on the cut. I was wrong.

With the best intentions that a loving mother could conjure up at that moment, she emptied the entire contents of that bottle of rubbing alcohol onto my finger as I screamed. Which was just prior to my fainting on the kitchen floor.

My mother – God rest of her sweet, loving soul up in heaven, meant well. And in my moment of crisis, she did the best she knew how.

As a leader, there are two things you can be certain of – 1) You will face moments of crisis, and 2) Your people will be looking to you for confidence. So what do you do in a crisis? Here are a few practical ideas.

Stay calm

Remember, in times of crisis, your people will take their cues from you. From you, they need to see steadiness, resolve, and confidence. They don’t need to see you running for the doors. Or reaching for the alcohol.

Assess the situation

In times of crisis, you want to gather as much information as you can as quickly as you can. Gather your key people, ascertain what you know, separate fact from fiction, and start developing your action steps.

Communicate clearly

A good plan poorly communicated will only make matters worse. Click To TweetMake sure everyone knows the plan and everyone knows their role. Don’t assume anything.


Empower your people

Your people will gain confidence when you place your confidence in them. You can inspire your team by empowering your team.  A time of crisis is not the time for a one-man show. Walk through the crisis with your people and you will make your team stronger. 

 

©2023 Doug Dickerson

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Stay In Your Lane: Why Focused Leadership Matters

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Successful people maintain a positive focus in life no matter what is going on around them. – Jack Canfield

I came across an interesting story not long ago about Roger Bannister. He was the first man in the world to run a mile in under four minutes. That was in May of 1954. The next month, Australian John Landy broke that record by 1.4 seconds.

In August 1954, the two fastest runners in the world met for a historic race at the British Empire Games in Vancouver, Canada. The race was dubbed “The Miracle Mile”, the “Race of the Century” and the “Dream Race”.

As Bannister and Landy turned for the last lap, Landy was ahead and looked certain to win, but as he neared the finish line he lost focus and allowed his mind to wonder about Bannister’s position. Unable to stand the strain, he finally looked back over his shoulder, and as he did his stride faltered and Bannister passed him to break the tape and win the race.

How that race ended is an example of what happens when we lose our focus. As leaders, it’s not how you start the race that matters but how you finish. 

Roger Bannister and John Landy sculpture.

To commemorate the historic race, Vancouver sculptor Jack Harmon crafted a bronze sculptor of the two men captured at that moment when Bannister overtook Landy for the win.

Keeping focused as a leader is important. Staying in our lane is essential. I was reminded of this recently while driving on I-95 in Florida and passed a big sign that read, “Stay In Your Lane”. The primary purpose of the sign, of course, was to remind motorists of basic safety rules and that staying in your lane is a thing. 

How you navigate the ins and outs of your leadership is important. In many respects, it’s about learning how to stay in your lane. Why is this important? Why should we be mindful of staying in our own lane? Here are a few tips that I think will help.

Staying in your lane keeps you focused

Staying in your lane keeps you focused on your priorities and responsibilities. As a leader, you have certain duties and things that fall under your purview that require your attention. But not everyone’s business is your business. Understanding what needs your expertise and work and what needs your opinion is something you need to learn as a leader. Click To Tweet

When you drift out of your lane, you tend to be in places where you don’t belong and end up meddling in ways that are unhealthy. It can lead to resentment and can cause more damage than good and when the crash happens it will be your fault. Stay in your lane!

Staying in your lane protects boundaries

Staying in your lane protects boundaries that must be respected. Just because you have an opinion on what’s happening two lanes over from you doesn’t mean that you need to swerve over and weigh in on it – unless you’re asked. Nothing will break down morale and hurt the culture in your organization faster than when someone gets out of their lane to barge in on someone else. And consider this: When you leave your lane of responsibility, what’s not getting done in yours that should be? 

Healthy workplace cultures operate best when people stay in the lane that is designed for them. When you stay in your lane you will thrive in your lane and when you do no one is getting hurt. Stay in your lane!

Staying in your lane accelerates progress

The logical outflow of staying in your lane means everyone is moving forward at optimum speed. When you stay in your lane, focused on being your best where you are, doing what you do, means everyone else has the time, space, and energy to do the same. When you resist the temptation to change lanes or drift across drawn lines, it gives you and those around you the opportunity to move forward faster.

If your workplace or organization operates more like bumper cars then it could be because too many people are trying to change lanes. And while it’s being done by well-meaning people just wanting to help, it will end up creating more harm than good. The best advice I can give to you as a leader is simply this: stay in your lane!

Final Thoughts

Staying in your lane can be hard. It’s too easy to get distracted and lose focus. It doesn’t mean you walk around with blinders on and are oblivious to what’s going on around you. There may be times when a lane change is necessary to help at the moment, but then you get back in yours. There has to be a degree of flexibility here, but by and large, when you stay in your lane, crashes are avoided and everyone is moving forward together.

 

©2022 Doug Dickerson

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Burnout: Is There More to it Than Meets the Eye?

 

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Burnout is what happens when you try to avoid being human for too long. – Michael Gungor

A first-grader became curious because her father brought home stacks of work from the office each night. Her mother explained, “Daddy has so much to do that he can’t finish it all at the office. That’s why he has to bring work home at night.”

“Well then,” asked the child innocently, “why don’t they put him in a slower group?” 

While meant to be humorous, that story is a reflection of reality for many. The work never ends. There never seem to be enough hours in the day to get it all done. The stress is real. Burnout is inevitable. Can you relate?

But is it really the daily number of hours a day that you work that is the primary contributing factor to the source of your burnout? 

The results from a Gallup report indicate that while the number of hours people work each week does matter, burnout risks increase significantly when employees exceed 50 hours and climbing even higher after 60 hours. A foregone conclusion, right?

Would you be surprised to learn that the survey found that it wasn’t the number of hours worked that caused the burnout? It was how people experienced their workload that had a stronger influence on burnout than hours worked. 

According to the survey, engaged employees who have job flexibility tend to work more hours per week than the average employee, while reporting higher well-being. When people feel inspired, motivated, and supported in their work, they do more work and that work is significantly less on their overall health and wellbeing. 

The top five factors that correlate most highly with burnout in the Gallup survey are:

  1. Unfair treatment at work
  2. Unmanageable workload
  3. Unclear communication from managers
  4. Lack of manager support
  5. Unreasonable time pressure
Credit: Gallup

We know that burnout is real. 76% of the respondents to the survey report experiencing burnout on the job at least some time. Have you?

Leaders can make a real difference when it comes to how their people experience their work and as a result improve their personal wellbeing. Here are a few considerations.

Make the environment a priority

It’s not the work that your people shy away from. They shy away from toxic environments that hinder them. When you make the environment in which your people work a priority then you will cut down on the stress, burnout, and the other negative effects that flow from it.

Rightfully empower your people

Take a holistic approach to leading your people. There’s more to your people than their skill sets and the work that they produce. Think in terms of the whole person and seek out additional ways to serve them. When your people are empowered to work in a healthy environment and live healthier lives (mentally, physically, spiritually) they will thrive. 

Intentionally be aware

Your degree of awareness makes a difference. But unfortunately, it’s a trap many leaders fall into. Most leaders are not wired to notice warning signs of burnout and by the time they do, it can be too late. As a leader, you can better serve your people by being more proactive not just about the environment that you create but in the relationships you develop. Don’t leave it to chance, make it a priority. 

Share accountability

When one suffers, all suffer. When everyone on your team takes responsibility for the well-being of your workplace environment and the well-being of its people, then the cases of burnout and stress can be reduced. In order for that to happen, everyone must take ownership. Shared accountability equals shared responsibility. When you have each others’ backs you can have everyone at their best.

How are you improving your work experience?

 

©2021 Doug Dickerson

 

Employee Engagement: Creating Space for Engaged Employees and a Healthy Culture

A new e-book from Doug Dickerson and Dr. Elizabeth Stincelli

This new e-book is a collaborative effort of our shared passion for healthy workplaces and engaged employees. Stay tuned for more details!

 

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What To Do When Things Aren’t Working

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Leaders need the courage to acknowledge when something isn’t working. – Mark Batterson

One of the challenges in leadership is having the awareness of knowing when things aren’t working. Acknowledge it too late and you may not recover. But having the ability to see things as they are in real-time with the courage to change can make all the difference between success and failure. This sounds simple enough, but is it?

Take British Airways for example. Profiled in a TinyPulse blog post, they were credited for their ability to change during a difficult transitional time. After a massive merger some years ago, British Airways faced difficultly managing itself and bring a decent service in the aftermath.

The article states, “It wasn’t until its privatization and the incorporation of the new chairperson…that the company started to enjoy positive momentum-and increase their profits accordingly.” British Airways is not alone in its ability to acknowledge when things aren’t working and making the hard decisions to make things right. But not every story has the same outcome.

An article in Collective Campus highlighted 10 companies that failed to innovate resulting in business failure. One of the companies was Polaroid. When the digital camera revolution began, they were behind the curve in adapting to the times. The article states, “Falling into the ‘success trap’ by exploiting only their (historically successful) business activities, Polaroid neglected to explore new territory and enhance their long-term viability.”  And herein lies the challenge in leadership.

Two distinctions emerge when analyzing the differences between the companies who succeeded and those who failed. Here are two key takeaways. 

Companies that succeeded embraced change

The TinyPulse article stated that 70% of change initiatives fail as a result of bad management, poor implementation, or even back luck. But companies with the ability to adapt to change do so because they are thinking long term. 

Companies that failed relied too much on past or current success

Polaroid had a long-standing history dating back to the 1930s. For many decades they had few competitors. But when the digital age arrived they were too slow in adapting and were ultimately left behind. 

Measuring what’s working and what’s not is critical to your success. Here are a few ways to do it.

Evaluate honestly

Many metrics go into how you see your business and your current posture in the marketplace. Be careful not to look at things through rose-colored glasses. Acknowledge the good, identify what’s not working or underperforming, and stay informed. Surround yourself with people who will tell you what you need to hear not just what you want to hear. In the end, what you need to hear is all that matters. Click To Tweet

Know your competition

Many of the referenced businesses that failed did so not because they didn’t have a good product. They failed because they underestimated the competition and the speed of change. By the time they got around to it, it was too late. In addition, don’t look to your competition to set the pace. Make it your mission to be early adopters and set the example for the rest.

Don’t settle

Many of the businesses failed because they relied on past successes to carry them. This is a prescription for disaster. You must constantly be improving and innovating. The work and innovation that got you to where you are today likely won’t be enough to sustain you long term. Click To TweetKeep learning and improving. Be aware of coming trends and position yourself accordingly. In short, never settle for where you are today.

Get to the root causes

It’s important to know what to do when things aren’t working. But more importantly, you need to understand why it isn’t working. You need to know things like how much ground you lost before you made the discovery, what warning signs did you miss, what changes need to be made to keep it from ever happening again, etc. Get to the root causes so that you don’t make the same mistake again. 

Final Thoughts

When things aren’t working it doesn’t mean failure is inevitable, it means a correction is needed. Get out in front of it quick and lead the way.

 

©2021 Doug Dickerson

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Moving From Buy-In to Engagement: Why Buy-In May Not Be Enough

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 None of us is as smart as all of us. – Ken Blanchard

In his book, The 21 Irrefutable Laws of Leadership, John Maxwell devotes a chapter to Law 14 – The Law of Buy-In. In it he states, “People don’t at first follow worthy causes. They follow worthy leaders who promote worthwhile causes. People buy into the leader first, then the leader’s vision.” This statement is profoundly true, simple, and complicated all at the same time.

Many leaders and many more organizations work diligently on buy-in. We aren’t knocking it, we understand that without it, you’re dead in the water. But making the transition from buy-in to engagement can be difficult.

Here’s what we know. The latest 2019 Employee Engagement Report from TINYpulse found that employee loyalty is decreasing. 43% of workers would be willing to leave their companies for a 10% salary increase. A staggering 44% of employees don’t feel they have sufficient opportunities for professional growth in their current position. Less than one-third of people believe they have a strong culture.

We can’t say enough about the importance of buy-in. It means so much for so many reasons. But without active engagement, everything else is in jeopardy. With this in mind, we have identified four essentials that we believe are necessary for engagement. 

Purpose

The hardest task for you as a leader is to get the buy-in. Selling the ‘why’ to a prospective team member or client puts your vision to the test every time. And, the truth be told, before they buy into the vision, they buy into you as a leader. Oftentimes the crisis of buy-in is not about the organization or product, it’s the leadership. 

Everyone is searching for meaning and purpose. People thrive when they feel their work is meaningful. This meaning is not found in the work itself, it is found in connecting their work to a purpose larger than themselves. Your ‘why’, as a leader, provides purpose and direction that gives those who follow you something to believe in. It appeals to others on an emotional level and makes work feel less like work and more like a purpose. People will be more engaged when they buy into your leadership and are excited about the work they are doing. Click To Tweet

Communication

Once buy-in has been achieved, now the real work begins. How do you harness the momentum that buy-in gives you and turn it into action steps that advance you? We believe communication is essential and that it should take place on a regular basis.

American psychologist, Rollo May, believed that “Communication leads to community, that is, to understanding, intimacy, and mutual valuing.” This sense of community fosters an environment where others feel safe to collaborate, cooperate, and compromise. Effective leaders use conversations to build connections, convey information, share stories and thoughts, and to encourage questions. Click To Tweet These connections form trusting relationships that earn a commitment from others. The safety and inclusion of the relationships built on open communication enhance engagement.

 Coaching

We believe that engagement is the life-blood of your organization. With that in mind, it must not only be communicated regularly, but it must also be given priority. With this in mind, ownership must be taken at all levels and coaching is critical to how it’s done.

Successful leaders play the role of coach and supporter with an emphasis on helping others succeed. They invest their time and resources into building others up. We are drawn to those who want the best for us and will use their strengths to help us achieve our goals. Your employees are more likely to become fully engaged when they know that you will always be there to offer support and catch them if they fall.

Accountability

Engagement is not hard to measure, but we believe you must keep your finger on the pulse of your organization at all times. The time to find out about issues that impact your people and their performance is not at the end of the year; by then it’s too late. Click To Tweet

Accountability boils down to taking ownership of one’s own thoughts, words, actions, and reactions. One of the greatest keys to accountability is the level of control people feel they possess over their work. When employees are in control of the “what, when, and how” of a decision or action, their ownership and accountability skyrockets. As a result of taking ownership of their work, people will become more engaged.

At the end of the day, worthy leaders are the ones who effectively lay out their vision and get others to buy into that vision. Successful leaders are able to encourage others to move beyond buy-in to becoming fully engaged in their work. Engaged employees have a sense of purpose and know that they are making a difference. They feel safe and included because of open and ongoing communication. They feel supported by a leader who serves as a coach. And, they feel a sense of ownership and accountability for their work.

Final Thoughts

Lay a strong foundational culture for your employees by deliberately sharing a meaningful purpose, building relationships through open communication, serving as a supportive coach, and giving them control and accountability for their work. This foundation will move you from buy-in to engagement. And, active engagement is the key to success.


©2020 Doug Dickerson and Liz Stincelli

To learn more about Liz Stincelli visit her website at https://www.stincelliadvisors.com/

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Stop Throwing Your Leader Under The Bus

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A leader is best when people barely know he exists, when his work is done, his aim fulfilled, they will say: we did it ourselves. – Lao Tzu

I read the story of a young man who applied for a job as a farmhand. When asked for his qualifications, he told the farmer about his previous experience then said, “I can sleep when the wind blows.” This puzzled the farmer, but he took a liking to the young man and hired him.

A few months later, the farmer was awakened in the night by a violent storm. He ran outside to make sure that everything was secured. He found the barn doors tightly shut and the shutters closed. The storage shed and machinery was already properly taken care of. That was when the farmer realized the significance of the statement, “I can sleep when the wind blows.”

Just as the farmer found the type of worker he needed in the young farmhand, so too, do employers need those dependable people within their organizations. They need those who know what to do when the winds blow and the storms rage.

In my space here last week, I wrote about leaders not throwing their people under the bus. This week, we flip the script. The measure of your value to your organization is in how you treat those in positions ahead of you. 

Thriving and successful organizations are so because those in leadership and all within it place premium value on relationships, communication, trust, clearly defined values and goals, and collaboration to name a few. 

But when people within the organization are throwing the leader under the bus then the health of the organization is at stake. And for the sake of context here, I am not talking about incompetent bosses, bullies, and jerks which is a topic for another day. I am more directly addressing the issue of an otherwise good leader performing well. 

So what are some of the more common ways leaders are thrown under the bus and what are the consequences. Let’s explore these four ways.

You throw your leader under the bus when you elevate your agenda ahead of the organizations’ agenda

When you put your personal agenda ahead of the organization’s agenda, then you are undermining those in leadership. If you are placing what’s best for you ahead of what’s best for everyone then you are only serving your own interests. The way you get ahead is not by cutting the legs out from underneath those in leadership but by elevating them. Click To Tweet When you help your leader succeed you will succeed. 

Leadership Truth: No matter what our circumstances, our greatest limitation isn’t the leader above us-it’s the spirit within us. – John Maxwell

You throw your leader under the bus with whisper campaigns

It usually sounds something like, “If I were the one in charge…”, or “She’s in way over her head” and of course this one, “He’s always playing favorites”.  And from there it takes on a life of it’s on. Instead of adding value to your leader by “leading up”, many find it easier to just throw them under the bus. But when you see that your success is tied to your leader’s success you will begin to see things in a new light. Maybe instead of water cooler whispers, you can try having their back.

Leadership Truth: If you want to get ahead, leading up is much better than kissing up. – Dan Rieland

You throw your leader under the bus when you withhold your best and don’t offer solutions

When you withhold your best from your leader and don’t offer solutions you are making the work of your leader harder. You are denying your organization the leverage they need to move forward. Solutions withheld is progress denied. By not giving your best, offering your best, and being your best, you are more of an obstacle to progress than you are a help. Click To Tweet Those in leadership need you at the top of your game, not holding back. They need to see that you are a strong team player.

Leadership Truth: The team with the best players wins. – Jack Welch

You throw your leader under the bus when you are unable to adapt

Flexibility is essential to a thriving workplace culture. So long as you have a “this is the way we’ve always done it,” attitude and are unable to make adjustments, then you are throwing your leaders under the bus. When the wind blows and the storms come, you should be able to demonstrate to your leadership that you can sleep in the wind. Let your leadership see that you can adjust your sails and not only adapt to change but you can lead it.

Leadership Truth: Growth is painful. Change is painful. But, nothing is as painful as staying stuck where you do not belong. – N.R. Narrayana

I know this to be true – no one likes being thrown under the bus. We need more people on it and no one thrown under it. It’s time to find a better way and lead by example.

 

©2019 Doug Dickerson

 

Additional resources from my website:

Hope For Discouraged Leaders 

Four Things All Humble Leaders Do 

A Message To Broken Leaders 

 

 

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Sacred Cows and Breaking Rules

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Hell, there ain’t no rules. We’re trying to accomplish something here. – Thomas Edison

As a photography enthusiast, I have evolved over the years with the evolution of the camera. I remember the days of the Polaroid camera, the Kodak Instamatic, and still have very fond memories of my first 35mm camera- a Canon AE1 program.  I was euphoric over the advent of the digital camera – my first was a Sony 3.2 megapixel Canon Cybershot that set me back a whopping $300+ dollars at the time.

Times have certainly changed with photography over the years. The quality is better as is the cost. It’s a great time to be an avid photographer. Innovation a great thing.

I am appreciative for the photography skills I learned back in the day. It made me a better photographer. But think of what I would be missing out on if I had not adapted over the years. What if I held onto an Instamatic mindset in this digital age?

Oddly enough, history is filled with organizations and leaders who have done just this.

In a blog post entitled 50 examples of corporations that failed to innovate, Katrina Aaslaid profiles 50 companies that “failed to innovate, and some ended up in failed businesses. Some are the biggest companies in the world.”  Included on the list are Kodak, Blockbuster, MySpace, Nokia, Sears, Polaroid, AOL, and Hummer, just to name a few.

Be it major companies, mom and pop retail shops, businesses large and small, and leaders in general, etc. one thing is clear – those who do not innovate and adapt to change will be on future lists like the one mentioned here.

Two of the largest obstacles to change and innovation come in the form of our traditions or sacred cows, and our rulebook. Both rob us of a future that could be ours.

So when is it appropriate to let go of the sacred cows and break the rules? Here are a few clues.

When your rules are no longer relevant

In his acclaimed book, It’s Not About the Coffee, Howard Behar advocates replacing the rulebook with a playbook. It’s a game-changing idea if embraced. Think about it – rulebooks are rigid, confining, predictable, and restrictive. A playbook, on the other hand, serves the opposite purpose. It’s liberating, creative, and has unlimited potential.

Think about your current “rulebook” those written or unwritten, spoken or unspoken ways of doing things. How are they working for you? So long as you are boxed in with dated thinking, old and tired solutions, with the same predictable outcomes, how can you honestly expect anything to change? Click To Tweet Perhaps it’s time to bid farewell to the rulebook and embrace the playbook and unleash your best and brightest to take you to a new level. Otherwise, the view will always remain the same.

When sacred cows are worshipped on the altars of progress

It’s a sad day when progress and innovation are put on indefinite hold because we are too afraid to let go of our institutionalized sacred cows. It’s the proverbial “we’ve never done it this way before” approach or the holding onto mission or vision statements that are no longer relevant to the times in which we live.

Please know, I am not advocating disrespecting the past as it relates to the hard work, values, and sacrifices that made organizations great. What better way to honor the life and legacy of a good organization than to build upon it and make it better?

While your values must be bedrock and clear, the way you innovate and adapt to change will determine your future. What’s the point of holding onto the sacred cows of the past if they are not serving you well today? Would you rather have an organizational future based on innovation and change or an organizational funeral based on traditions and sacred cows that you were afraid to abandon? Click To Tweet

We know that change and innovation do not come easy. Righting the ship is hard work. But you must decide – preside over change and innovation with a bright future or preside over the status quo and decline.

For the sake of your future, maybe it’s time to break the rules and leave the sacred cows behind.

 

©2019 Doug Dickerson

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Thriving Leadership in a Calloused World

Credit: Google Images

If you live in a graveyard too long you stop crying when someone dies. – Anon.

In addition to Mt. Rushmore, one of Gutzon Borglum’s great works as a sculptor is the head of Lincoln in the Capitol at Washington. He cut it from a large, square block of stone in his studio. One day, when the face of Lincoln was just becoming recognizable out of the stone, a young girl was visiting the studio with her parents. She looked at the half-done face of Lincoln, her eyes registering wonder and astonishment. She stared at the piece for a moment then ran to the sculptor. “Is that Abraham Lincoln?” she asked. “Yes.” “Well,” said the little girl, “how in the world did you know he was inside there?”

The question posed by that young girl is an appropriate one for the likes of sculptor Gutzon Borglum. His work is rightfully critiqued by the product he produces.

What about you? How would an outsider look upon your leadership and what observations would they make? What inward image do you project? The truth is: what’s on the inside will come out. It always does.

I’m at the age where it could be very easy to be cynical or calloused in my thinking. And quite honestly, some days it’s a challenge.  Hang around in leadership long enough and you can get to the place where you have seen it all, heard it all, and there’s just not much that shocks you anymore. Can you relate?

Studies have shown that those in their first year in a new job are among the happiest in the organization. Contrast that with more tenured employees and you will find vastly different attitudes and opinions.

So how do you retain a healthy perspective as a leader and not become so calloused that you are no longer effective? It’s a challenge we all struggle with. Here are a few tips for your consideration.

Watch your attitude

Your attitude will make you or break you. It always has and it always will. You can come to a place over time that you feel no one is listening, no one wants to improve or change, and that there’s just no reason to be optimistic. Can you relate? This way of thinking can cause your attitude to sour and your leadership to be ineffective.

If you are going to thrive as a leader you must watch your attitude and remember that you are not responsible for other people’s attitudes and actions. You are only accountable for one. Yours. Guard your attitude at all costs. Click To Tweet

Be intentional about your inner circle

In as much as a bad attitude can be disastrous for you as a leader, so too can an inner circle filled with the wrong people.  I absolutely believe that you need diversity in your circle. You need people who will inspire you, challenge you, question you, and bring out the best in you. It’s the sign of a smart and thriving leader. We all need people around us – younger and older – who see the world differently from us. But you don’t need the wrong people.

As a leader, you don’t need people with bad attitudes who bring drama; who are unwilling to change, are afraid to take risks, who protect the status quo, and who are afraid to speak the truth.If you want to thrive as a leader then you must be intentional and selective about your inner circle. Click To Tweet

Hold yourself accountable

We live in a world where cynicism and divisions run deep. As leaders, it can be easy to get sucked into all the negativity that surrounds us on a daily basis. We need trusted friends and advisors around us who can hold us accountable for wrong attitudes, actions, words, and behaviors. Click To Tweet The truth is, we all have blind spots and we need the help. I know I do.

Leadership is a marathon, not a 100-yard dash. So on your journey, keep your attitude strong, be intentional about your inner circle, and hold yourself accountable. You will be a better leader for it and your influence as a leader will be worth emulating.

 

©2019 Doug Dickerson

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