Tag: Leadership Lessons

The New Normal: The Impact of COVID-19 in Your Daily Leadership

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What lies behind you and what lies in front of you, pales in comparison to what lies inside of you. – Ralph Waldo Emerson

For the foreseeable future, we are now living in a new normal. The COVID-19 (Coronavirus) has the world on edge as the virus spreads and death tolls climb. Be it directly or indirectly, everyone has been impacted by it.

Your leadership in this new normal is important. Whether your occupational field is in healthcare, government, retail, financial services, education, religious, corporate, etc. the signals you send as a leader make a difference.

I’m reminded of Churchill’s leadership during World War II. England needed to increase its production of coal. Winston Churchill called together labor leaders to enlist their support. At the end of his presentation, he asked them to picture in their minds a parade that he knew would be held in Piccadilly Circus after the war.

First, he said, would come the sailors who had kept the vital sea lanes open. Then would come the soldiers who had come home from Dunkirk and then gone on to defeat Rommel in Africa. Then would come the pilots who had driven the Luftwaffe from the sky.

Last of all, he said, would come a long line of sweat-stained, soot-streaked men in miner’s caps. Someone would cry from the crowd, ‘And where were you during the critical days of our struggle?’ And from ten thousand throats would come the answer, ‘We were deep in the earth with our faces to the coal.'”

Just as Churchill had to rally the people around a common cause, so too is COVID-19 a challenge all of us face. It’s no respecter of persons. We are all in this together as it were -with our faces to the coal.

What’s needed to lead in the new normal? Here’s a start.

Lead in the new normal with a steady hand

In this new normal, we need leaders with a steady hand. We need leaders with eyes wide open and clear thinking. We need leaders in the new normal who exude confidence and calm. 

Leadership Tip: In this new normal you people want steady leadership.

Lead in the new normal with courage

A new normal like ours will require courage to not just lead with a steady hand but speak the truth with authority. It will require courage, boldness, and at times, restraint. Courageous leadership in times of adversity will calm fears and inspire hope. Click To Tweet

Leadership Tip: In this new normal, your people are looking for courageous leadership.

Lead in the new normal with facts

As we see so often in times like this, there’s information overload that’s accessible 24/7. Justifiably so, people want information. As you lead in this new normal, be responsible and communicate with your people factually. When people look to your leadership in these times, be the voice of reason and facts.

Leadership Tip: In this new normal, your people want facts more than hype.

Lead in the new normal with patience

It’s been said that in times of adversity, leaders aren’t made, they are revealed. Your past experiences, both good and bad, have prepared you for moments like this. It’s time for you to step up in your leadership. But in doing so, exercise patience and understanding with those around you. People may be traveling the same road as you, but they may not have all been on it for as long. Let others both learn from and be reassured by your leadership and experience. Click To Tweet

Leadership Tip: In this new normal your people need your patience as you navigate through uncertain times.

Lead in the new normal with compassion

Now more than ever, we need leaders who will step up and model compassion. So many people have been impacted by COVID-19 and many are in a bad place. Leverage your leadership to rally around those in need. This can be our finest hour if we step up with compassionate hearts. Click To Tweet

Leadership Tip: In this new normal, your people need to see compassion in action. We must look out for one another.

Final Thoughts

Even though we are living in a new normal in uncertain times, I believe we will come through it strong. Your leadership in this new normal is essential. When it’s all over, let it be said that you rose to the occasion and led with clarity and confidence. This is your finest hour.

 

©2020 Doug Dickerson 

Lead Up Leadership

 

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Your rewards in life will be in direct proportion to the value of your service to others – Brian Tracy 

It is said that Napoleon once lost control of his horse and a private jumping into the path of the horse took control of it. Napoleon then said, “Thank you, Captain.” With that one word, Napoleon promoted the soldier from the rank of private to captain, but it was because that soldier put his general first.

Leading up – not to be mistaken for kissing up, is a leadership mindset that is lost on many today.  While kissing up may be practiced among the ranks by a few and for obvious reasons, leading up is a different ball game altogether.

Leading up is a leadership mindset that looks different, feels different, and in fact, runs counter to the way most people go about their daily lives in the marketplace. 

But why?

For starters, it runs counter to the mindset of looking out for yourself above everything and everyone else. 

For others, it could be a pride or ego problem. The idea of serving is lost on them because they have a misplaced understanding of what lead up leadership is all about. 

What does a lead-up leader look like? What makes them different? Here are a few lead up principles that I have learned over the years. It’s not an exhaustive list by any means but I trust will give you some insights as to what lead up leadership is all about.

Lead up leaders never stop learning

Your capacity to contribute to your organization is connected to your willingness to learn and grow as a leader. John Maxwell put it this way, “No matter how much it costs you to keep growing and learning, the cost of doing nothing is greater.” 

You can’t give what you don’t have. Leading up is about keeping up and learning all that you can so that your contributions are greater. Click To Tweet

Lead Up Tip – Be proactive. Read new books, seek out a mentor or coach who can help you put a plan in place and help you take ownership for your continued growth.

Lead up leaders support their leaders 

Leading up is all about adding value and making contributions that make the organization better. As you support and promote the vision of your leader you are demonstrating what a lead-up leader looks like. 

This is not about shelving your ideas but earning the right and having the credibility to present yours when the time is right. Zig Ziglar put it this way, “You can have everything in life you want if you will just help other people get what they want.” It’s a lead-up principle that feels awkward at first but pays great dividends in the future. 

Lead Up Tip – Do all that you can to get to know your leader. Find ways to lighten his load help him reach his goals. When the leader wins, everyone wins.

Lead up leaders have a servant’s heart

Lead up leaders have a servant’s heart. They make things happen not just for themselves but for others as well. They are not driven by ego and self-centeredness but have a genuine interest in seeing others succeed. 

Jim George said, “Serving others prepares you for leading others,” and this is the golden (and often missed) nugget of leadership. As you learn how to lead-up, you will grow your capacity and potential as a future leader. 

Lead Up Tip – There’s no greater calling than servant leadership. When you lift others, everyone is better for it. Look for ways to add value to those around you.

Final Thoughts:

Your end game in leadership is not to be served but to serve. Lead up leadership is simply the refining process of learning and understanding that it’s not all about you.

If you can’t learn to set aside your ego and serve others in the place where you are now, you will not be a leader worth following in the future. Click To Tweet

In order to go up, you have to learn how to lead up. 

 

©2020 Doug Dickerson

On Becoming a Natural Leader

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I yam what I yam and dats all that I yam – Popeye the Sailor Man

An insightful story is told of baseball Hall of Famer Ted Williams. In his prime as a player in the 1940’s-50’s, he was known as a “natural hitter.” He was once was asked about this natural ability and replied, “There is no such thing as a natural-born hitter. I became a good hitter because I paid the price of constant practice, constant practice.” 

Williams’ answer reveals the open secret as to what it means to become the best version of you. Practice. And just when you think you’ve got a handle on it – there’s more practice. It’s as simple and as complicated as that.

In leadership, especially among younger leaders, there’s a tendency or temptation to want to rush the process. They want to be at a place in leadership in two or three years that has taken 30 years for others. And while the motivation and desire are commendable, there are no shortcuts on the road to maturity.

Becoming a “natural” is about your daily disciplines. It’s all about paying attention to the small things along the way-things that if practiced regularly will make you a natural leader. 

By no means is this an exhaustive list, but it’s a good starting point. This is not about resolving the debate of whether people are natural-born leaders or if they developed. There are some things that do come naturally for some people, and there are obviously some things that have to be developed. But what I am laying out here are some essentials. Let’s see how they resonate with you.

A natural leader has a servant’s heart

The highest form of leadership is not in what others do for you but in what you do for others. It’s not about you. Click To Tweet This attitude is developed not so much in our mindset, which is part of it, but more so in the attitude of our hearts. At the end of the day, it’s about what you give and contribute, not what you take.

The Daily Practice – Put others first.

A natural leader is a life-long learner

This should go without saying, but I’ll say it. Leaders are learners. Leaders are readers. Your growth and development is a lifelong journey. If you are not learning you are not growing. It’s just that simple. Click To Tweet

The Daily Practice – Never stop being a student. Read and learn every day.

A natural leader adapts to change

In life and in leadership, change is inevitable. A natural leader recognizes this and embraces it. It’s a given that not all change is what it’s cracked up to be and it’s also true that not all traditions are worth enshrining. But change is a constant and a natural leader will keep up.

The Daily Practice – Recognize change and embrace it. It will happen with or without you.

A natural leader has a positive attitude

In leadership, your attitude is everything. How you see your life, your work, and your influence is all connected to your attitude. How high, how far, and how well you make this journey all rests on the attitude you have. And as a leader, your attitude is often what others look to more than anything else. Guard it carefully.

The Daily Practice – Check your attitude at the door. Ask yourself – is my attitude today a good example for others to follow?

A natural leader is connected to faith

The practice of faith will vary for each of you. As a person of faith, I do not seek to impose my beliefs and views on anyone. I will simply say this – as a leader you can draw on your faith to keep you grounded, to keep you refreshed, and to give you courage and strength to fulfill your life’s mission. 

The Daily Practice – Allow your faith to guide you, strengthen you, and inspire you on a daily basis.

No one ever mastered their trade or achieved greatness as an athlete, writer, or musician, etc.without putting in the time and countless hours of practice. It’s the same for you as a leader. If you want to be a natural leader, there are no shortcuts. Just practice, practice, practice.

 

©2019 Doug Dickerson

Leadership Lessons From Fred Rogers

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Life is deep and simple, and what our society gives us is shallow and complicated – Fred Rogers

It’s been 16 years since the passing of the beloved Fred Rogers, the host of “Mister Rogers’ Neighborhood”. His life was an inspiration to millions and the life lessons and values he passed on will not be forgotten by those of us who were privileged enough to watch him growing up.

His communication style was simple, straight forward, and sound.  He told it like it was and inspired us to a higher standard. 

There are many notable Fred Rogers quotes worth sharing, but the following are some of my favorites along with leadership applications.

There are three ways to ultimate success: The first way is to be kind. The second way is to be kind. The third way is to be kind.

To my previous point – his communication style was simple, straight forward, and sound. Being kind is a timeless leadership principle. What makes you a leader worth knowing, following, or emulating has nothing to do with your title, position, or who you know. It all comes down to this one thing- are you kind? Click To Tweet How you treat others says all that’s needed about what kind of leader you are. Be kind!

There is no normal life that is free of pain. It’s the very wrestling with our problems that can be the impetus for our growth.

Just as life is not free from pain, neither is leadership. It has its painful moments. But the secret to your growth and development as a leader is not how to make all of your problems go away as pleasing as that might sound. It’s about learning how to wrestle. It’s about what you learn in the struggle that makes you a better person and leader. Don’t shy away from your problems, learn from them. 

There is something of yourself that you leave at every meeting with another person.

As a leader, every encounter you have with the people you meet is an opportunity to add value to them. Think about the everyday encounters you have with others and ask yourself this simple question, “Did I add value today?”. Remember, with every encounter you are leaving a part of yourself. Make it count.

When I was a boy and I would see scary things in the news, my mother would say to me, “Look for the helpers. You will always find people who are helping.”

This is a great leadership principle. In today’s world, it’s so easy to be cynical and skeptical as we see how things have deteriorated on so many fronts. Regardless of how bad things may seem, don’t give up on the goodness of the human spirit. It’s still alive. Look for the helpers! Click To Tweet

Often out of periods of losing come the greatest strivings toward a new winning streak  

This is one of the hardest leadership principles to learn. It’s during the dark times that we tend to drift mentally, emotionally, and spiritually and begin to doubt ourselves. And we wonder, “Is it time to throw in the towel and quit?”. Your winning streak is on the other side of the slump you may currently find yourself in. Don’t give up. 

Try your best to make goodness attractive. That’s one of the toughest assignments you’ll ever be given 

As it is with the principle of being kind, so too is the principle of making goodness attractive. You will never be less of a leader because you are kind or because you’ve made goodness attractive. If anything, you will make it more appealing. How are you making goodness attractive?

There’s a world of difference between insisting on someone’s doing something and establishing an atmosphere in which that person can grow into wanting to do it. 

This is a timeless leadership principle that can save aspiring leaders much grief and frustration. You can attempt to lead by decree that’s attached to your title or you can lead from the heart and through relationships. The one path is hard and unfulfilling. The other is transformative and rewarding. Make it your practice to establish the kind of atmosphere that fosters growth and builds your culture. 

Times have changed since the days of  “Mister Rogers Neighborhood”. But the lessons in values and in leadership are as applicable as ever. And as societies and cultures change, we too as leaders must be a step ahead to interpret and give context. While the neighborhood may have changed, the lessons live on for a new generation of leaders.

 

©2019 Doug Dickerson