Reimagining the Heart of Leadership

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People will follow a leader with a heart faster than a leader with a title –  Craig Groeschel

I once read the story about a young woman who wanted to go to college, but her heart sank when she read the question on the application that asked, “Are you a leader?” Being honest and conscientious, she wrote, “No”, and returned the application, expecting the worst. 

To her surprise, she received this letter from the college: “Dear Applicant: A study of the application forms reveals that this year our college will have 1,452 new leaders. We are accepting you because we feel it is imperative that they have at least one follower.”

One of the hardest things for new and aspiring leaders to learn is that leadership is not about titles or positions. It’s one of the hardest things for veteran leaders to remember. 

I don’t have to tell you that we live in a divisive culture on many fronts. My focus in leadership is not to get into the weeds of what divides us, but rather in the context of those things, point us in a better direction. 

Reimagining the heart of leadership begins when we make shifts to the following five areas in our lives. This list is not an exhaustive one but rather a starting place on the journey.

Reimagining the heart of leadership begins with humility

In my 30+ years in leadership, the most inspiring and most memorable leaders I’ve come to know are those who lead with humility. During this time, I have met my fair share of leaders who live it, and I’ve met those who talk about it but whose actions are far from it.  How about you?

I like the way Paul David Tripp defines humility. He puts it this way, “Humility means you love serving more than you crave leading.” The day your desire to serve others is greater than your desire for recognition, power, or a position, is the day you can reimagine what the possibilities of your leadership are. Click To Tweet

Reimagining the heart of leadership begins with empathy

One of the defining characteristics of your leadership is the ability to translate empathy into action with your people. A seasoned leader can relate to the one just starting out and can serve a valuable role in his or her leadership development.

“Empathy is about standing in someone else’s shoes,” said Daniel Pink, “feeling with his or her heart, seeing with his or her eyes.” As an empathetic leader, your possibilities are endless.

Reimagining the heart of leadership through empathy will move you from being an observer of your people to being a developer of your people. Empathy is a great instrument in your leadership toolkit.

Reimaging the heart of leadership begins with your attitude

The game-changer in your leadership has been and always will be your attitude. In the culture in which we live it’s easy to be cynical or discouraged. Many have lost hope. 

Reimagining the heart of leadership happens when you realize that you will never rise above the attitude you have. As John Maxwell said, “The greatest day in your life and mine is the day we take total responsibility for our attitudes. It’s the day we truly grow up.”  

You and I have a choice as it relates to our attitudes and we must do everything within our power to protect it. No one can do it for you. It’s an inside job so be intentional when it comes to attitude changes you need to make. 

Reimagining the heart of leadership begins with relationships

Relationships are essential in leadership. They matter now more than ever. If we’ve learned anything in the last year during this pandemic, we’ve learned that people have an innate desire to be together. 

Relationships certainly look a lot different now as compared to a year ago. But the need for them is greater than ever. Click To Tweet

Reimagining the heart of leadership begins when we all remember that it is through relationships that we grow, reach our potential, and accomplish more than we could ever have imagined by ourselves.

Reimagining the heart of leadership begins with transparency

One of the greatest challenges you will deal with as a leader is that of transparency. Many leaders tend to be guarded. They don’t like the vulnerability that comes with it and tend to build walls that too few are able to see above. 

Mother Teresa gave us this advice, “Honesty and transparency make us vulnerable. Be honest and transparent anyway.” And this is the call to leadership that we need today. 

Reimagining the heart of leadership begins with an understanding that we are all works-in-progress. And so long as we remain humble and teachable our transparency will set us free to be who we are as we strive to be all God created us to become. 

Are you ready to reimagine the heart of your leadership?

 

©2021 Doug Dickerson

The Cardinal Point Leadership Podcast is coming in January 2021! The Cardinal Point Leadership Podcast is for leaders young and old. My desire is simple – to cut through the clutter and deliver leadership content that is relevant, practical, and useful. Here we will talk about leadership development, employee engagement, servant leadership, and much more.

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Three Attitude Adjustments to Make Before Christmas

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An attitude of positive expectation is the mark of the superior personality – Brian Tracy

In A Charlie Brown Christmas, Charlie Brown was having trouble getting into the Christmas spirit so Linus said, “Charlie Brown, you’re the only person I know who can take a wonderful season like Christmas and turn it into a problem.” Ouch!

Have you ever known a person who, like Charlie Brown, can take a festive event like Christmas and turn it upside down simply because of their attitude? I have and they are no fun to be around. 

But the truth of the matter is this: 2020 has been a year like no other. And while most are not going to be sad to see this year come to a close end, it’s important to remember that in many ways, our attitudes can make us or break us. 

As we head down the stretch to close out this year, now might be a good time for an attitude inventory and make some adjustments where necessary. Here are three questions to reflect upon.

Am I  thankful?

Despite the challenges that came your way in 2020,  nothing will reflect on your attitude more than knowing and remembering what you are thankful for right now. During a pandemic, it’s easy to focus on the negative and find things to be upset about. I get it. But during the season we are now in, perhaps it’s time for some perspective that is greater than this snapshot in time. 

Charles Dickens aptly put it this way, “Reflect upon your present blessings- of which every man has many- not on your past misfortunes, of which all men have some.” I believe this is a good reminder for us all. Be thankful.

Am I serving?

I have found over the years that the surest way to get my mind off of my troubles is by serving others. In leadership this one of the greatest lessons you will learn – it’s not about you. If you find your attitude waning this holiday season, let me encourage you to look outside yourself and renew your sense of purpose by serving those in need. 

Martin Luther King, Jr. put it this way,” Life’s most persistent and urgent question is: What are you doing for others?”.  The day your focus is on others more than it is on you is the day your attitude begins to shift for the better. Serve others.

Am I hopeful?

One of the underlying foundations of a positive attitude is hope. Hope sees beyond the present circumstances and holds to a greater sense of purpose and meaning that might temporarily be eluding you. Let me encourage you to press on anyway. Allow me to encourage you to believe that despite what your present circumstances look like to remember that your faith is not based upon what you see but on what God sees. Click To TweetIf there’s ever been a time for hopeful leaders it’s now. 

In his book Unshakeable Hope, Max Lucado writes, “The question is not, will God keep his promises, but, will we build our lives upon them?” And this is what will cause your attitude to be strong in the good times and the bad, Never lose hope.

Final Thoughts

Here’s what we know – life happens-the good, the bad, and the ugly. While we can’t always control everything that comes our way, we can control our attitude. When our focus is on being thankful, serving others, and being hopeful it can help keep our attitude healthy and strong.

 

©2020 Doug Dickerson

The Cardinal Point Leadership Podcast is coming in January 2021! The Cardinal Point Leadership Podcast is for leaders young and old. My desire is simple – to cut through the clutter and deliver leadership content that is relevant, practical, and useful. Here we will talk about leadership development, employee engagement, servant leadership, and much more.

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Talking Up Feedback

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The single biggest problem in communication is the illusion that it has taken place. – George Bernard Shaw

A story is told of a man who dialed a wrong number by mistake and got the following recording, “I am not available right now, but I thank you for caring enough to call. I am making some changes in my life. Please leave a message after the beep. If I do not return your call, you are one of the changes.” Talk about your not so subtle message.

Employee engagement and the manner in which you communicate as a leader is essential to the success of your organization. It matters now more than ever especially during this time of remote work that so many are still participating in. 

One of the barriers to good communication and employee retention is found in the ability of your people to not only receive good feedback but also in their ability to give it. Click To TweetThis was pointed out recently in a TinyPulse article regarding employee retention.

In the article, it was brought out that employees that don’t feel comfortable in giving upward feedback are 16% less likely to stay at their companies. It went on to say that while 60% of employees have a way to provide feedback about their employee experience, only 30% said that their feedback is acted upon. And this is where change can and should occur. 

As a leader, you know how important your workplace culture is to your overall success. You also know that the way in which you provide feedback to your people is equally important. But feedback is only as effective as each person’s ability to receive it and give it. 

What is the ultimate benefit to the health of your organization if the only feedback given is top-down? What purpose does this serve and in what realistic way do you think you benefit as a leader if your people do not have a regular means of talking to you?

Here are four simple tips to consider for the benefit of everyone as you think about employee engagement and employee retention.

Be intentional

You must make it known that you are always available to talk with anyone who wants that opportunity. But you need to do more than just provide lip service. Give specific times and days when you make yourself available for conversations and not just ask for feedback in writing. Many things get lost in translation. Have an open-door policy and make it known.

Be receptive

If you really want the feedback to mean something, be receptive to what you hear. Listen with an open mind and try not to be defensive. Listen to what your people have to say with the understanding that this is likely not easy for them. But when the conversation is over your people need to leave with the confidence that they were heard and respected.

Be responsive

The worst thing that can happen is for one of your people to come and give feedback and feel that they have been dismissed or not taken seriously. Be responsive to their feedback and listen with an open mind. Typically, those closest to the problem or concern have the greatest sense of clarity regarding the issue. Click To Tweet Listen respectfully and respond accordingly. 

Be appreciative

As mentioned already, giving upward feedback may not be the most comfortable thing your people do so don’t make it any harder for them. Be appreciative of the fact that your people are invested enough to come to you. It means that they care. 

Final Thoughts

Just as loyalty is a two-way street, so too is feedback. And while not every idea or concern is something that you can address or satisfy to their liking, you can set a positive tone in your organization by being a leader who listens. 

Employee engagement and retention is up to you. If your people do not believe that they are being taken seriously or are valued then they will find a place where they are. 

 

©2020 Doug Dickerson

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How To Be A Good Follower

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The most difficult instrument to play in the orchestra is second fiddle – Leonard Bernstein

I read a story once of a young woman who wanted to go to college, but her heart sank when she read the question that asked, “Are you a good leader?” Being both honest and conscientious, she wrote, “No,” and returned the application expecting the worst.

To her surprise, she received this letter from the college: “Dear Applicant: A study of the application reveals that this year our college will have 1,42 new leaders. We are accepting you because we feel it imperative that they have at least one follower.”

I suppose being a follower runs counterintuitive to being a good leader. But I submit that good followership is good leadership. They are not mutually exclusive.

So what does good followership look like and why is it important? In his book, Creative Followership, Jimmy Collins says, “If you’re not selling chicken, you better be supporting someone who is.” Understanding the value of good followership can add tremendous value to any organization. Here are three ways how.

Followership drives the vision

Simply put, good followership; the buy-in if you will, is the fuel that drives the mission and vision of your organization. Taken in its proper context, followership is not abdicating your position within your organizational structure. If anything, it’s empowering it Click To Tweet. Rather than relying on a title to move you forward off the backs of those around you, being a good follower is getting behind the best ideas- regardless of the source – and everyone working toward shared goals.

When the vision is clear and buy-in has taken place, then somehow positional leadership loses its appeal. Rather than turf wars and politics being your driving force, you can purposefully pursue your vision and where you are in the pecking order becomes secondary.

The leader who knows how to follow will outlast the leader who only wants to lead the parade. 

Followership builds teamwork

A team is only as strong as the collective effort of its team members. So long as everyone on the team only wants to be the captain and call the plays, you will never make the advancements you desire to achieve. Babe Ruth summed it up nicely when he said, “The way a team plays as a whole determines its success. You may have the greatest bunch of individual stars in the world, but if they don’t play together, the team won’t be worth a dime.” And this is the essence of teamwork.

The myth that needs to be dispelled here is that you never lead when you are a follower. Within your organization, there will be times when your role is that of being a good follower. Other times, you’ll be the point person on a certain project. The point being, you are not just a follower, or just a manager or supervisor. When you work as a team you play to your strengths and everyone adapts to seize the momentum you need at the moment.

Being a good follower on your team is allowing everyone to play to their strengths and everyone doing whatever it takes for the win. Knowing how to follow makes the difference.

Followership builds the future

The success of your organization relies upon leaders being able to embrace being a good follower. You will never rise above your ability to serve. If serving and following is beneath you then leadership is beyond you. Your future as a leader and the future of your organization rests upon people being comfortable in their own skin and embracing roles that don’t necessarily embody their title or rank. Click To Tweet

When you learn to set aside your own agenda for the good of the team and embrace a followership attitude, you will build a future that you can be proud of, but you have to set aside your pride to make that happen.

Final Thoughts

How about you? Are you a good follower? What issues do you need to work on in order to be a good follower? In a world where everyone competes to be the leader “in charge”, how refreshing it would be to look around and find more followers.

 

©2020 Doug Dickerson

Suggested Reading:  

Creative Followership – In The Shadow of Greatness by Jimmy Collins

Order from Amazon at https://amzn.to/3hbjVYh 

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Why Sacrifice Matters to Your Leadership

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The most important decision about your goals is not what you’re willing to do to achieve them, but what you’re willing to give up”. – Dave Ramsey

It took less than ten seconds for Jamaican sprinter Usain Bolt to cover the one hundred meter distance on the Olympic track and win the gold medal in London. Those few seconds cemented his status as the “fastest man alive” and placed him on the winner’s podium once again. 

But the race wasn’t won in those seconds- it was won by hours and hours of practice, workouts, weightlifting, special diet, and coaching. The race was not won in the performance but in the preparation. It is our desire for something greater that causes us to sacrifice some things, even for some good things, for the sake of things that are better.

Many who’ve achieved great successes in their respective fields be it as a musician, artist, doctor, nurse, writer, etc. have done so not as “overnight sensations” but as those with their nose to the grind. We see the byproduct of that hard work and discipline- the fame, notoriety, etc.,  we don’t see the blood, sweat, and tears that were shed for years to get to that point.


The same holds true for you as a leader. Your capacity as a leader is something that is developed over years, not days. Click To TweetThis happens in part simply because there are just things about leadership that you can’t learn in a book. It’s real-world experiences that makes the difference. 

On your leadership journey, there are sacrifices to be made – trade-offs if you will, that unless you are willing to make, will only limit your capacity as a leader. But if you are willing to make them, your future as a leader is bright. What do those sacrifices look like? Here are a few to consider.

The sacrifice of your ego for authenticity

If your desire is to become a leader worthy of following, you are going to have to sacrifice your ego for authenticity. People can care less about your ego or how great you think you are. People do care about authenticity – being real. So long as you think the world revolves around you then your capacity for leadership is limited to how far your over-inflated ego can take you. Click To Tweet

Leadership Tip – Drop the ego and pretense. The sooner you learn it’s not about you the better off you’ll be.

The sacrifice of your pride for humility

The vernacular of a prideful leader is saturated with a lot of  “I”, and “me” talk. It’s quite telling. If you have a genuine desire to be a leader, you must sacrifice your pride for humility. You need to learn the vocabulary of “we”, “let us”, and “how can I help you?”. Until you learn that the secret to being a good leader is found in the role of servant leadership you’ll go only as far as your pride will take you.

Leadership Tip – Expressions of servant leadership are found when you concede being in the spotlight by putting others in it.

The sacrifice of your rights for your responsibilities

We live in a day and time characterized by people demanding their rights. After all, you don’t see people marching and demanding their responsibilities. For you to grow and develop into the leader you’d like to one day become then you must set aside your rights and take up your responsibilities. Click To Tweet Until you understand this, you’ll only go as far as your power grabs will take you.  As the saying goes, to whom much is given, much is required.

Leadership Tip – Be willing to embrace your responsibilities as a leader. When you do, you will genuinely be a leader worth following.

 

Final Thoughts

All of us owe a debt of gratitude and thanks to all who have made and continue to make sacrifices on the front lines of the Coronavirus front. Our first responders, nurses, and doctors are doing God’s work no doubt. Just know that your sacrifices are noted and genuinely appreciated. We all thank you!

 

©2020 Doug Dickerson 

 

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Lead Up Leadership

 

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Your rewards in life will be in direct proportion to the value of your service to others – Brian Tracy 

It is said that Napoleon once lost control of his horse and a private jumping into the path of the horse took control of it. Napoleon then said, “Thank you, Captain.” With that one word, Napoleon promoted the soldier from the rank of private to captain, but it was because that soldier put his general first.

Leading up – not to be mistaken for kissing up, is a leadership mindset that is lost on many today.  While kissing up may be practiced among the ranks by a few and for obvious reasons, leading up is a different ball game altogether.

Leading up is a leadership mindset that looks different, feels different, and in fact, runs counter to the way most people go about their daily lives in the marketplace. 

But why?

For starters, it runs counter to the mindset of looking out for yourself above everything and everyone else. 

For others, it could be a pride or ego problem. The idea of serving is lost on them because they have a misplaced understanding of what lead up leadership is all about. 

What does a lead-up leader look like? What makes them different? Here are a few lead up principles that I have learned over the years. It’s not an exhaustive list by any means but I trust will give you some insights as to what lead up leadership is all about.

Lead up leaders never stop learning

Your capacity to contribute to your organization is connected to your willingness to learn and grow as a leader. John Maxwell put it this way, “No matter how much it costs you to keep growing and learning, the cost of doing nothing is greater.” 

You can’t give what you don’t have. Leading up is about keeping up and learning all that you can so that your contributions are greater. Click To Tweet

Lead Up Tip – Be proactive. Read new books, seek out a mentor or coach who can help you put a plan in place and help you take ownership for your continued growth.

Lead up leaders support their leaders 

Leading up is all about adding value and making contributions that make the organization better. As you support and promote the vision of your leader you are demonstrating what a lead-up leader looks like. 

This is not about shelving your ideas but earning the right and having the credibility to present yours when the time is right. Zig Ziglar put it this way, “You can have everything in life you want if you will just help other people get what they want.” It’s a lead-up principle that feels awkward at first but pays great dividends in the future. 

Lead Up Tip – Do all that you can to get to know your leader. Find ways to lighten his load help him reach his goals. When the leader wins, everyone wins.

Lead up leaders have a servant’s heart

Lead up leaders have a servant’s heart. They make things happen not just for themselves but for others as well. They are not driven by ego and self-centeredness but have a genuine interest in seeing others succeed. 

Jim George said, “Serving others prepares you for leading others,” and this is the golden (and often missed) nugget of leadership. As you learn how to lead-up, you will grow your capacity and potential as a future leader. 

Lead Up Tip – There’s no greater calling than servant leadership. When you lift others, everyone is better for it. Look for ways to add value to those around you.

Final Thoughts:

Your end game in leadership is not to be served but to serve. Lead up leadership is simply the refining process of learning and understanding that it’s not all about you.

If you can’t learn to set aside your ego and serve others in the place where you are now, you will not be a leader worth following in the future. Click To Tweet

In order to go up, you have to learn how to lead up. 

 

©2020 Doug Dickerson

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Don’t Throw Your People Under The Bus

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See the light in others, and treat them as if that is all you see. – Wayne Dyer

I read a story about a farm boy who accidentally overturned his wagon-load of corn in the road. The farmer who lived nearby came to investigate. “Hey, Willis,” he called out, “forget your troubles for a spell and come on in and have dinner with us. Then I’ll help you get the wagon up.”

“That’s mighty nice of you,” Willis answered, “but I don’t think Pa would like me to.”

“Aw, come on, son!” the farmer insisted.

“Well, okay,” the boy finally agreed. “But Pa won’t like it.”

After a hearty dinner, Willis thanked his host. “I feel a lot better now, but I just know Pa is going to be really upset.”

“Don’t be foolish!” exclaimed the neighbor. “By the way, where is he?”

“Under the wagon,” replied the boy.

Being under the wagon is not a fun place to find yourself. Sadly, that’s exactly where too many have found themselves as it relates to their boss. 

A study reported on in HR Drive says that three out of four people have had a toxic boss. According to a Monster survey they cite, more than one-quarter have described their bosses as “power-hungry” who are looking out only for themselves.

With survey results like this, is it any wonder that many employees feel being thrown under the bus is just part of the culture? 

As a leader, how you treat your people speaks volumes about your leadership. While it’s a given that your people don’t want to be thrown under the bus as a result of poor leadership skills, let’s not assume that you understand this. 

Here are a few essentials you need to remember going forward.

Your people are the greatest appreciable asset you have

As a leader, your people are the greatest appreciable assets you have. How you treat them, equip them, empower them, invest in them, and serve them reflects on the integrity of your leadership like nothing else will. If you think that I am overstating this, then answer this question – where would you be without them?

Your people want your loyalty and respect

Loyalty is a two-way street. You can’t rightfully expect your people to extend loyalty to you if it’s not been given by you.If all your people do is doctor the wounds from the tire prints left by the bus you’ve thrown them under then don’t expect their loyalty in return. Click To Tweet The respect that you show is the respect you deserve. 

Your people don’t care how much you know

You’ve heard the old adage, “people don’t care how much you know until they know how much you care”. And that much is true. But beyond how much you know, they want to know that you are authentic and real. They want to know that you are not only there for them in the good times, but that you will be right there in the trenches with them in the bad times. Your people don’t care as much about the facts and figures in your head, they want to know what’s in your heart. Click To Tweet

Your people are invested in what they help create

More than anything else, your people want to know that they are a part of something greater than themselves. They want to be on a team with like-minded people and know that they are valued. This leadership mindset begins with relationships and is sustained by trust. 

In short, your people don’t want to be thrown under the bus by an insecure, ego-driven leader. They want to be on the bus – in the driver’s seat, delivering excellence every day. Don’t be an obstacle to the progress that could be yours. Your people are more valuable as contributors on the bus, not when they are being dragged beneath it.

©2019 Doug Dickerson

 

Additional Resources:

Check out these articles from my archives:

7 Things You Do As A Leader That Your People Can’t Stand 

How To Defeat A Culture Of Apathy 

Get Off Your High Horse 

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It’s All About Your Perspective

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One person’s craziness is another person’s reality. – Tim Burton

After a particularly long and bumpy flight, the crew was tired. This was even made more apparent by the rough landing. This particular airline had a policy that the pilot must stand by the door as people exit to thank them for flying with the airline. The pilot was dreading this because of the landing but he stood faithfully by. Surprisingly enough, the people filed off and none said a word. Then came the last passenger, an elderly lady walking with a cane. As she got up to the captain, she said, “Can I ask a question?” “Sure,” answered the captain. “Did we land or were we shot down?”

I’ve been on a few flights when I felt the same way. And in leadership, there have been many times when I felt like maybe I had been shot down.

Our perspective in leadership is shaped by many factors. Often our perspective is driven by our own experiences or biases. It can be driven by the opinions of others. But one thing is certain, we all have perspectives that influence us.

As a leader, the accuracy of your perspective is important. You want to be accurately informed and make decisions that reflect sound judgment. But sometimes our perspective turns out to be wrong. Here’s how.

Your perspective can be wrong when our attitude is wrong

Nothing alters our perspective like our attitude, especially if it’s a bad one. Your perspective is what you see and your attitude determines how you see or interpret it. If your attitude is one that is predisposed to being negative then that’s the lens through which you see things.

This can have unintended consequences for you as a leader. If your attitude bends toward being a bad one or is predominantly skeptical, then do the people around you truly get a fair shake from you? If your attitude bends toward being a bad one or is predominantly skeptical, then do the people around you truly get a fair shake from you? Click To Tweet

Having a good attitude is important to you as a leader. But it takes discipline to work on it and keep it positive. You may have a dozen reasons a day to justify a bad attitude. I get it. But the effects of your attitude determine your perspective. So don’t let a bad attitude reflect in a bad way on your leadership. 

Leadership Takeaway: Your people are looking to you for leadership and the right perspective to guide them. Watch your attitude.

Your perspective can be wrong when your assumptions are wrong

How many times have you made a wrong assumption about a person? How many times have you made a wrong assumption about a goal or project within your organization? I know I have. And thank goodness I was wrong!

The mark of sure and steady leadership is found in not rushing to judgment and in not making wrong assumptions. It’s giving other people the same benefit of the doubt you’d want to be given yourself. Click To Tweet

The thin line between your perspective and instincts can be a hard one to differentiate at times. On both counts, you want to get it right. One is innate and learned over time (instincts), while the other is fluid and should never be rushed.

Leadership Takeaway: Your people are looking to you for leadership and for someone to believe in them – not someone to write them off because of a wrong assumption you’ve made about them. 

 

©2019 Doug Dickerson

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Pay Attention To The Small Things

 

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I can do small things in a great way. – James Freeman Clarke

Dwight Morrow, the father of Anne Morrow Lindbergh, once held a dinner party to which Calvin Coolidge had been invited. After Coolidge left, Morrow told the remaining guests that Coolidge would make a good president. The others disagreed. They felt Coolidge was too quiet, that he lacked color and personality. No one would like him, they said. Anne, then age six, spoke up: “I like him.” Then she displayed a finger with a small bandage around it. “He was the only one at the party who asked about my sore finger.” “And that’s why he would make a good president,” added Morrow.

The story is a simple reminder about the importance of the little things that make a big difference in leadership. While people measure the worth of a leader by various standards, it was little Anne Lindbergh, who at the age of six, who had the best understanding of it.  

It was from John Maxwell a good number of years ago that I learned the leadership principle of walking slowly through the crowd. Too often, leaders are moving so fast and trying to make a good impression that they don’t notice the small things – the small acts of leadership that could be theirs if they just learned to slow down. Walking slowly through the crowd is how Coolidge noticed the sore finger.

How about you? Are you paying attention to the small things? Here are a few things worth considering as you go forward. 

Sometimes a small act of kindness is all that’s needed

How many times have you thought it was the big things you do in leadership that made the greatest impact? I think at one time most of us have been there. Let me encourage you today to realize that it’s the small random acts of kindness that can totally change the course of the day for someone else. The truth is, you just don’t know the struggle that others deal with. Your smile or a kind word – while seemingly insignificant to you, goes a long way. Never underestimate the power of a small act of kindness. It can make a world of difference. Click To Tweet

Small things over time turn into great things

“Great things are done by a series of small things brought together,” said Vincent Van Gogh. And I believe it’s true. Paying attention to the small details over time will pay great dividends in the future. It’s as you are faithful in the small things that you move to the big things. This also serves as a great test in your leadership. Can you be patient and trust the maturing process? It’s hard at times for sure. So before you look for the right hand to shake or contact to make, try looking for the sore finger instead. 

If you’re not willing to do the small things, you don’t deserve to do big things

I’m a firm believer in servant leadership. Your growth as a leader affords you the opportunity to be in places and positions to better serve others. But if you are not willing to do the small things then you will be ill-equipped to do the big things. Knowing where you are going is important but not forgetting where you came from is essential Click To Tweet

It’s in the doing of the small things that your character is developed. Wherever your leadership journey takes you never forget the small things. It’s what got you there, and it’s what will keep you there. 

 

©2019 Doug Dickerson

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Help Wanted: Good Followers

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You have the blood of a great warrior. To lead, you must also learn to follow. – E.Y. Laster, Of Captivity & Kings

I once read the story of a young woman who wanted to go to college, but her heart sank when she read the question on the application that asked, “Are you a leader?” Being both honest and conscientious, she wrote, “No,” and returned the application, expecting the worst. To her surprise, she received this letter from the college: “Dear Applicant: A study of the application forms reveals that this year our college will have 1,452 new leaders. We are accepting you because we feel it is imperative that they have at least one follower.”

That story serves as a good reminder that while the calling and desire for leadership are as great as ever, there is also a need for good followers. 

A misconception that I have observed over the years is that the two – leaders and followers have mutually exclusive roles. Either you are a leader or you are a follower. I don’t believe this to be true.

We tend to assign titles of a follower or a leader along hierarchical lines. The higher you are in the organizational structure the more one might look upon you as a leader. If you are lower on the ladder you may be labeled as a follower. 

Here’s the truth of the matter: The person labeled or looked upon as the follower may be more of a leader than the one with the title. It’s a common misconception. In some situations, the follower can wield more influence as a follower than the leader with the title or higher position. At the end of the day, the one with the influence is the leader.

Organizations are successful because of the collaborative efforts of good leaders and good followers who set aside their egos, pecking orders, and turf wars to create what they couldn’t do by themselves.Organizations are successful because of the collaborative efforts of good leaders and good followers who set aside their egos, pecking orders, and turf wars to create what they couldn’t do by themselves. Click To Tweet

So what are some characteristics of good followers? Here are five worth considering.

A good follower puts the mission first

A good follower is all about advancing the mission of the organization. His focus is on how to achieve common goals and move the team forward. Their work ethic is unparalleled. Never take them for granted.

Good followers make good leaders because they are selfless. They understand that it’s not about them.

A good follower is highly loyal

Loyalty runs through the veins of good followers. They tend to be some of the most reliable and faithful people in your organization. It’s their work ethic and front-line presence that makes all the difference. 

Good followers make good leaders because they know that without a culture built upon loyalty nothing else matters. 

A good follower is service-minded

Good followers are valuable because they are also the ones who will go above and beyond the call of duty to serve their organization and people. These good followers are assets to your organization because they don’t wait around to be told something needs to be done – they do it. 

Good followers make good leaders because they lead by example.

A good follower is an ideal team player

Ultimately, good followers are consummate team players. They are not driven by selfish ambitions. They fully embrace their role and desire to see others succeed. They don’t worry about who gets the credit. They know that every win moves the team forward.

Good followers make good leaders because they understand the power of teamwork.

Leaders and followers need each other. They need to embrace their interdependence because it’s how organizations work best. Leaders and followers need each other. They need to embrace their interdependence because it’s how organizations work best. Click To Tweet

If you are a follower in your organization you need to wholeheartedly embrace that role. You also need to own the dynamic leadership qualities you have that contribute to its success. We need good followers now more than ever.

©2019 Doug Dickerson

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