When Every Letter Matters

Old typewriter
Credit: Doug Dickerson

No matter what people tell you, words and ideas can change the world. – Robin Williams

Some time ago, I was in an old store that, among other things, had an old antique typewriter. It instantly brought back memories of my days in college before computers. And yes, this does make me feel rather old.

In those days, especially before working on some major paper, we would have to stock up on paper, white-out, and make sure the ribbon was good before beginning. It was a tedious process, but back in the day, it’s what we did.

The old typewriter I used in college was not as old as the one that is pictured, but it took me down memory lane nonetheless. It also got me to thinking about a few leadership lessons from the typewriter. See if any of these resonate with you.

Every keystroke matters

Back in my college days, we didn’t have the luxury of the backspace or delete button any time we hit the wrong key. We had to be careful and make sure every keystroke was right. Turning in a paper with a bunch of corrections with white-out was not good.

In leadership, this teaches us that our words matter. Every criticism and word of encouragement leaves an impression that people will remember long after you have forgotten them. What marks are you leaving on your team?

There is no delete key

With an old typewriter, my mistakes simply couldn’t disappear. We would have to live with them, or start over.

In leadership, we make mistakes. Great leaders don’t pretend that they never happened; they own them, correct them, and learn from them. People don’t expect perfection; they expect honesty.

One key doesn’t write the story

Every leader has a role. Every team member has a role, and each one is relevant. Remove a few letters from the keyboard and writing becomes difficult. Words are incomplete. Stories are never told.

In leadership, every member of the team matters. Some people receive more attention than others, but every role contributes to the final product. It’s a team win.

The ribbon must be replaced

Eventually, the ribbon on the old typewriters would fade.  Their usefulness would come to an end. The words are still there, but they’re faint and hard to read.

After many years in leadership, here’s what I know: leaders need renewal. Without rest, learning, reflection, and growth, our influence begins to fade. You can’t keep pouring into others if you have stopped investing in yourself.

Speed isn’t everything

A computer can produce pages in a matter of minutes. Technology has forever changed the game. An old typewriter demands a slower pace, and more thought is required for every word.

In leadership, first decisions aren’t always wise decisions. The next time you are in a meeting and everyone is sitting around the table, pay attention to the one speaking last. That’s usually the voice of wisdom. Additionally, some conversations deserve careful thought; some emails shouldn’t be sent immediately. Always remember that wisdom often moves more slowly than urgency.

The sound tells you progress is being made

The rhythmic clicking of the old typewriter is part of the experience. It reminds you that something is being created.

In leadership, progress isn’t always dramatic.

Culture is built one conversation, decision, moment, and act of integrity at a time. Leadership is often the accumulation of small, consistent actions.

Every finished page started blank

Every novel or speech began with a single keystroke.

Every successful organization started with someone’s first courageous step.

Don’t become overwhelmed by the finished product; focus on today’s next right decision.

In closing: remember that an old typewriter teaches us that leadership isn’t about flashy technology or quick fixes. It’s about making each action count, accepting responsibility, consistent effort, and recognizing that every person helps write the story.

 

©2026 Doug Dickerson

Leadership In a Word: Wisdom

Credit: Google Images

The only true wisdom is in knowing you know nothing. – Socrates

A Word about wisdom

In leadership, as in any other discipline, there’s an abundance of available knowledge. There are more voices speaking on the topic today as never before. Be it books, magazines, podcasts, or blogs, the supply is endless.

While that may be great for the consumer, the real challenge rests with its usefulness- how do we bridge the gap between knowledge and application? How do we resolve the disconnect between resources at our fingertips and the wisdom required to apply it?

It reminds me of the story of automaker Henry Ford. He asked electrical genius Charlie Steinmetz to build the generators for his factory.

One day the generators ground to a halt, and the repairmen couldn’t find the problem.  So Ford called Steinmetz, who tinkered with the machines for a few hours and then threw the switch. The generators whirred to life–but Ford got a bill for $10,000 from Steinmetz. Flabbergasted, the rather tightfisted car maker inquired why the bill was so high.

Steinmetz’s reply: “For tinkering with the generators, $10. For knowing where to tinker, $9,990”. Ford paid the bill.

Leadership comes with many challenges and moving parts. Knowing where to tinker is the byproduct of good leadership – knowing the why and when, is the wisdom of leadership.

So as you consider the necessity of wisdom in leadership, take these points into consideration.

The wisdom of your leadership is found in thinking long

Thinking long gives you the opportunity to thoroughly vet new ideas and solidify long range goals. It puts things in its proper context. The value of thinking long is that it gives deeper perspective. It can also save you from the fallout of uninformed flash decisions.

The wisdom of your leadership is found in sound judgment

No leader wants to be behind the curve as it relates to change, new ideas, and being relevant. While it’s tempting to run with the latest trends, the wisdom that you need in leadership helps you to discern whether it’s the right time or even worth pursuing.

The wisdom of your leadership is found in knowing where to tinker

Acquiring the knowledge of leadership is easy. Knowing where to tinker is wisdom. There is some knowledge that can only be attained from experience and in some cases the “school of hard knocks”. Whenever we try to rush the process or think we know it all, we set ourselves up for a fall.

The wisdom of your leadership flows from the heart

Wisdom comes from learning and experience. We must bridge the gap between what we know in our heads and get to the heart of leadership. This takes time and can’t be rushed. There are just some things about leadership – how to lead people, build relationships, etc., that come no other way. (Read “Start With Low Fences” where I give advice for young aspiring leaders).

Wisdom quotes

“Do not forsake wisdom, and she will protect you, love her, and she will watch over you”. – Proverbs 4:6

“It’s not what you look at that matters, it’s what you see”. – Henry David Thoreau

“A man must be big enough to admit his mistakes, smart enough to profit from them, and strong enough to correct them”.- John Maxwell

“There is a wisdom of the head, and a wisdom of the heart”. – Charles Dickens

“Patience is the companion of wisdom”. – St. Augustine

A final word

Wisdom is a necessary companion to leadership. It will help you, protect you, and serve you well. Don’t get so caught up in what you know or think you know, seek to gain wisdom because it’s the one thing that will keep you grounded and humble.

 

 

©2018 Doug Dickerson

Leadership Minute: Wisdom for the Ages

wisdom

Your success as a leader is not the product of wishful thinking. Your journey comes through preparation and planning. If you want to know what kind of leader you will be five years from now then look no further that your friends. It’s not whether they can take the journey with you; but do you want to take the journey with them. Choose your friends wisely. When you plan your life on purpose you get intentional results. What is the difference maker? Faith.  No plan is problem-free. You can plan for the future but you can’t predict it. Things happen. In Through adversity will come courage and character. In success will come gratitude and humility. The thread that connects the two will be your faith. Hold on to it tight and never let it go.