John Maxwell – Doug Dickerson on Leadership

Leadership and the Toxic Workplace Culture (Part 1)

Posted June 29, 2023
by admin

Who you attract isn’t determined by what you want. It’s determined by who you are. – John Maxwell

A quick toxic workplace culture Google search netted more than 43 million results. To say that toxic workplace cultures are not prevalent would be grossly inaccurate.

What is a toxic workplace culture? How do you know if you are in one? What can be done about it? These are more than just curious questions. For far too many, these are some of the most relevant questions many in the workforce want answers to.

A good working definition comes from a post at CareerPlug. They define a toxic work environment as a “workplace where a negative atmosphere caused by coworkers, supervisors, and/or company culture makes it difficult to work or progress in a job.” In the same survey, 87% of respondents, when asked, said they had experienced such an environment.

My purpose here is not to throw around too many statistics and figures. That toxic workplace cultures exists speaks for itself. But I will sparingly use some for the sake of context.

Writing in Forbes, Bryan Robinson, author of Chained To The Desk In A Hybrid World says, “More than 90% of North American CEOs and CFOs believe that improving their corporate culture would benefit financial performance. Although most leaders acknowledge that their organization’s culture is not as healthy as it should be, many don’t know where to start (emphasis mine). But time is running out.”

This admission of not knowing where to start is a telling revelation as it relates to leadership. Knowing that there is a problem does not translate into being able to do something about it. When/if leadership is paralyzed by the inability to act in a decisive way, the people - the culture, suffer. Click To TweetAnd what’s troubling about this is, people in the organization are not waiting around for things to improve. Employees who are tired of waiting are moving on. Can you blame them?

My leadership mentor, John Maxwell says, “Everything rises and falls on leadership”. And as it pertains to toxic workplace cultures, the absence of engaged leadership creates a void (intentionally or by default) that must be filled. And unfortunately, this is the root of many toxic workplace origins – not exclusively, but certainly a strong contributing factor.

So what’s the starting place for leaders? In part one of this series, I believe the focus has to be on those in leadership. Here are some starting points for consideration.

Leaders must define the culture

Simon Sinek says, “Corporate culture matters. How management chooses to treat its people impacts everything – for better or for worse.” And this is where leaders must step up. The type of culture you want is determined by who you are. The creation of your corporate culture begins with the leader and expands from there. In order to build a of culture of excellence, integrity, loyalty, passion, etc. it first must reside in the leader. This is where it must begin. The absence of these qualities in the leader will produce the absence of them in the organization. From there, the leader sets the tone in words and in actions. Again, who you attract isn’t determined by what you want. It’s determined by who you are.

Leaders must defend the culture

It’s just not enough to point out the values that you say define your culture. You must live it and breathe it, and ultimately, you must defend it. So how does a toxic culture evolve in an organization? It happens when the leader phones it in and believes that because the values and mission statements are written in a dusty policy handbook the job is done.

Your company culture and workplace must be defined and defended by those in leadership. And this means holding yourself and others accountable for it. Without this safeguard, you are on a slippery slope. As a leader, you must fight for your culture.

Next week I will look at specific things leaders can do to enhance employee engagement and put a stop to toxic workplace cultures.
Read more about employee engagement and workplace culture in my book: Employee Engagement -Creating Space for Engaged Employees and Healthy Culture Click here to order my book on Amazon
For more information about employee engagement and workplace culture workshops, email me at: [email protected]

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How Leaders Embrace Their Mistakes

Posted April 3, 2023April 3, 2023
by admin

If you’re not making mistakes, then you’re not doing anything. I’m positive that a doer makes mistakes. – John Wooden

As an avid photographer (semi-professional) of many decades, I’ve come to learn a thing or two about mistakes. There’s nothing more satisfying than taking a good picture. Many factors come into play to make that happen, and oftentimes a little luck.

But on a typical photoshoot, it’s not uncommon to take 300-plus pictures in order to narrow down to 20 or 30 pictures that will pass muster for consideration in the final selection process.

Why do so many pictures not make the cut? In a word – mistakes. If the photoshoot was outdoor it could be lighting issues, eyes were closed, hair was a mess, the picture was not in focus, the composition wasn’t right, the 3-year-old quit cooperating, I hesitated too long on the shutter, and the list goes on.

Photography has been a rewarding passion for me over the years. But it’s also quite humbling. It humbles me when I step into the home of a family member or a friend and see their family portrait prominently placed and knowing I took it is humbling. Knowing the backstory of my countless mistakes in getting to that prominently placed picture is equally as humbling.

In leadership, as in photography, mistakes are bound to happen. Sometimes they are mistakes of our own creation while others are not. Either way, it’s part of a leader’s life.

My leadership mentor John Maxwell writes, “All leaders make mistakes. They are a part of life. Successful leaders recognize their errors, learn from them, and work to correct their faults.” And this is what separates successful leaders from the rest of the pack. Let’s look a little closer look.

All leaders make mistakes

This shouldn’t come as a surprise to anyone. Welcome to the human race. But in leadership, perhaps we need to ask what mistakes are we making. Are they the same ones over and over? If so, perhaps the lessons haven’t been learned. But that aside, as a leader, don’t be afraid to make mistakes. Making mistakes is a sign of progress and without making mistakes there will be no progress. Click To Tweet

Successful leaders recognize their mistakes and learn from them

This is the distinguishing characteristic of a strong leader. Being able to recognize one’s mistakes is essential. This involves humility and being grounded in reality. Perhaps you were just tone-deaf at the moment and made a poor decision. You didn’t take advice or listen to others before making a critical decision. Perhaps you didn’t delegate a task when you should have and it created issues you otherwise could have avoided. Successful leaders recognize this.

Successful leaders work to correct their mistakes

In order to be successful in your leadership, acknowledge that you make mistakes and also pour yourself into learning from them and making the necessary corrections. This is your work and obligation as a leader.

As a leader, there will always be something to work on and improve, but as you stick with it, you’ll be well on your way to significant growth as a leader.

*To see more of my photography visit Facebook.com/dougdickersonphotography

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What Floyd Dean-Shannon Taught Us About Leadership

Posted January 23, 2023
by admin

In a world where you can be anything, be kind. – Unknown

Perhaps you saw the story recently on social media. It was one of those feel-good stories that just restores faith in humanity on many levels.

It begins with a post showing Delta Airlines flight attendant Floyd Dean-Shannon sitting in the aisle on a flight from Charlotte, N.C. to New York City holding the hand of a nervous passenger.

“I’ve got you,” he’s quoted as saying as he gives comfort and reassures the nervous passenger that everything was going to be fine. He took the time to explain every noise and bump as he held her hand.

The beauty of the moment didn’t go unnoticed by fellow passengers who were so touched by this act of kindness that they couldn’t help but capture the moment to share with the rest of us.

It’s probably safe to say that Floyd Dean-Shannon didn’t set out that day to be declared a hero on social media for his act of kindness toward a total stranger. He’d probably just say that he was doing his job. But I hope that the rest of us won’t soon forget it.

John Maxwell said, “People don’t care how much you know until they know how much you care.” And this is precisely what Floyd Dean-Shannon modeled. Here are a few additional leadership lessons we can learn from his actions that day.

Acts of kindness don’t diminish your leadership, it elevates it

We must never embrace the false notion that strong leaders don’t have the capacity for being kind. Not only did Dean-Shannon prove it, but judging by the response, it’s refreshing to see. In leadership, being kind is an asset, not a liability.

People are your business

Howard Behar, the former vice president at Starbucks said, “We are not in the coffee business serving people, we are in the people business serving coffee.” And this is the leadership lesson found at this moment. It always has been and always will be about people and how best to serve them.

One person truly can make a difference

Perhaps the greatest lesson that Floyd Dean-Shannon taught us is that one random act of kindness by one person truly can make a difference. But when we couple random acts of kindness with intentional acts of kindness soon big changes are made.

Mother Teresa said, “I alone cannot change the world, but I can cast a stone across the waters to create many ripples.” As leaders, this is our challenge – to create ripples that make a difference. Thank you, Floyd Dean-Shannon for showing us how.

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What Lego Has Taught Me About Leadership

Posted January 2, 2023January 2, 2023
by admin

Creativity is seeing what everyone has seen, and thinking what no one else has thought – Albert Einstein

One of the Christmas gifts my wife and I gave to our oldest grandchild, Tyson, was a Star Wars lego set. I have to admit, it looked pretty awesome and at the age of six, I thought perhaps it would be more of a challenge for him to assemble.

Needless to say, he was very excited about this gift. And word back to us was that before the night was over, he had all but assembled it by himself. Indeed the force was with him.

We’ve come a long way from the early days of lego when I was a kid. Lego now releases more than 850 different sets each year.

I read a fascinating article at brickbucks.net about the production process for a lego set. It takes about 18-24 months for a Lego set to be produced which means sets that are released today were already in development long before they ever found out if the initial wave would be successful.

From a leadership perspective, I found this quite intriguing. Here are a few of my takeaways on leadership thanks to lego.

You have to risk failing if you want to succeed. Success is never guaranteed when you start out, but failure is a certainty if you don’t.
There are no limits to the creative forces of your team if you work together as a team.
Timing is everything. At lego, they are observing, anticipating, and preparing their releases that coincide with the release of movies, video games, theatrical releases, etc. Lego is out front with impeccable timing. Smart leaders understand the *law of timing.
Smaller can be better. A strategy that Lego has utilized in its marketing is appealing to smaller themes that might appeal to a particular audience such as Botanical themes, etc. The more specialized themes Lego makes available, the larger the audience becomes.

Think about your own leadership for a moment. In what ways can you afford to be more innovative? How well do you keep a pulse on your surroundings and how that impacts you as a leader? How well do you understand the significance of timing? Are you a catalyst for creative thinking and ideas or do you stand in the way of it?

These are the things that impact your leadership. And yes, often it’s the small things like a lego that can cause you to pause to think about such things. But if you’re ever stuck with your lego set, I know a kid who can help you.

Click here to read the Lego article
The Law of Timing – When to lead is as important as what to do and where to go. From John Maxwell’s The 21 Irrefutable Laws of Leadership.

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The Centrality of Trust in Leadership

Posted November 30, 2022January 13, 2023
by admin

Trust is the lubrication that makes it possible for organizations to work. – Warren Bennis

There is an old story of a father who took his young son out and stood him on the railing of the back porch. He then went down, stood on the lawn, and encouraged the little fellow to jump into his arms. “I’ll catch you,” the father said confidently. After a lot of coaxing, the little boy finally made the leap. When he did, the father stepped back and let the child fall to the ground. He then picked his son up, dusted him off, and dried his tears.

“Let that be a lesson,” he said sternly, “Don’t ever trust anyone.”

While that’s a harsh way to teach a lesson about trust, the foundations of trust – what it is, what it means to be trustworthy, is something that needs to be taught at an early age.

An article in studyfinds.org found that the average American has five people in their life they have a strong relationship with and can lean on for anything. From finding someone who is trustworthy or a good listener to finding someone loyal, nearly three-quarters of respondents to a survey agree that strong partnerships help simplify the complexities of life.

While it may appear, at least on the surface, that most people have at least five people in their circle that they can trust or confide in – is the circle far-reaching enough to include the workplace and other areas critical to the success of a leader?

With trust as the focal point of your leadership, there is the potential for great opportunity and success. While trust does not guarantee this success, one thing is certain, there will never be success without it.

How then does a leader make trust the center point of his or her leadership? What does it look like? Why does it matter? Take these points into consideration.

Trust is an inside job first

In order to be a trusted leader, you first have to be trustworthy. Being trustworthy is an inside job. It’s the bedrock of your character and the needle of your moral compass. Trust is developed over time and is an integral part of your character development. Before you are a trusted leader externally, you first have to develop it on the inside. Click To Tweet

Trust is a validation

It’s commonly said that trust has to be earned. And while that is true in many respects, I see trust more as a validation that it’s been seen and observed over time, and has been recognized as a reliable character trait of the leader. When your trust has been validated by the people you lead, you now have the opportunity to lead them with a greater purpose.

Trust is verifiable

Making trust the central point in your leadership also makes it verifiable. Trust is validated not by your words but by your actions. As a leader, this is crucial. Nothing will cause your people to lose confidence in your leadership more than being unreliable and creating uncertainty in their minds about your ability to deliver on what you say. If trust is a validation of your leadership, it’s verified by your daily decisions and actions.

Trust is fragile

While no leader in good faith sets out to purposefully violate his or her trust, it must be handled with care. No leader is perfect and even the best mess up. Unrealistic expectations can be hard to manage, and trust is not exclusive to only the leader. Trust is a two-way street that all must be striving for and protect. The expectation of trust in the leader ought to be the standard for all. Click To Tweet

Final Thoughts

“Character makes trust possible, and trust is the foundation of leadership,” says John Maxwell. I agree. Trust is the glue that holds it all together and as a leader, it must take center stage in your leadership.

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The Priority of Time

Posted August 29, 2022
by admin

Guard well your spare moments. – Emerson

If you’ve ever taken one of those long international flights you know a thing or two about how changing multiple time zones messes with your body clock.

A few years back, I spent my summer in China. My departure out of the U.S. was on a 16-hour non-stop flight from Newark to Hong Kong. The adjustment during the first few days in China was not that difficult all things considered. But it took me about a week to get fully adjusted once I came home. Crossing back all those time zones, the loss of sleep, and reacquainting myself with my normal routine was challenging.

Time is our most precious commodity. It always has been and always will be. And in leadership and management circles, we hear a lot about “time management”. But, quite honestly, “time management” is a myth. All we can do is prioritize it.

Concerning time management, author Myers Barnes writes:

“Time management has nothing to do with the clock, but everything to do with organizing and controlling your participation in certain events that coordinate with the clock. Einstein understood time management is an oxymoron. It cannot be managed. You can’t save time, lose time, turn back the hands of time, or have more time tomorrow than today. Time is unemotional, uncontrolled, and unencumbered. It moves forward regardless of circumstances and, in the game of life, creates a level playing field for everyone.”

As a leader, how you “manage” time or better yet, set the priorities of how your time will be invested is of great importance. Jim Rohn was correct when he said, “Either you run the day, or the day runs you.” And this is your challenge as a leader.

I’d like to share a few things that I’ve learned over the years on this topic in hopes that they will add value to you on your leadership journey.

I had to learn the myth that everything matters equally

I learned this principle from Gary Keller’s book, The One Thing. In it, he writes: “When everything feels urgent and important, everything seems equal. We become active and busy but this doesn’t actually move us any closer to success. Activity is often unrelated to productivity, and busyness rarely takes care of business.” And this is such a necessary thing to learn in leadership.

Keller makes the case that a to-do list can easily lead you astray. More times than not, it’s simply the things you think you need to do; which often is nothing more than the first thing you thought of. Keller adds, “If your to-do list contains everything, then it’s probably taking you everywhere but where you really need to go.” In short, the most menial thing on your to-do list is not equal to the most important thing. Stop buying into the myth that all things are equal. They’re not. As Keller recommends, in place of a “to do” list, make a success list. It will change your mindset and your focus.

I had to learn that I choose my life by how I spend my time

I learned this very important principle from John Maxwell. In his book, Today Matters, he writes, “If you’re over the age of twenty-one, your life is what you’re making it. To change your life, you need to change your priorities.”

The playing field with time is level. We all get the same amount regardless of who we are. The priorities you set determine how your time is used. Changing our approach to our days makes all the difference between time well spent or time wasted. Maxwell framed it in three questions that are quite useful.

What is required of me? When ordering priorities, always start with the requirement question and give it careful thought before moving on to the next question.
What gives me the greatest return? As you grow as a leader, you will discover that there are some things that will give you a greater return than others. What are they?
What gives me the greatest reward? If you only do what you must and what is effective, you will be highly productive, but you may not be content. It’s important to consider what gives you personal satisfaction. But don’t get these questions out of order.

Final Thoughts

As leaders, we have to understand that we can’t, and shouldn’t, do everything. And this is why establishing your priorities is so important. You have to be your own timekeeper. Your time is too valuable to relinquish to someone else.

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Focus On Choices, Not Conditions

Posted August 22, 2022August 22, 2022
by admin

May your choices reflect your hopes, not your fears. – Nelson Mandela

“When I was a young boy, my father, a baker, introduced me to the wonders of song,” tenor Luciano Pavarotti relates. “He urged me to work hard to develop my voice. Arrigo Pola, a professional tenor in my hometown of Modena, Italy, took me as a pupil. I also enrolled in a teacher’s college. On graduating, I asked my father, ‘Shall I be a teacher or a singer?’ “Luciano,’ my father replied, ‘If you try to sit on two chairs, you will fall between them. For life, you must choose one chair.’

“I chose one. It took seven years of study and frustration before I made my first professional appearance, and it took another seven to reach the Metropolitan Opera. And now I think whether it’s laying bricks, writing a book-whatever we choose- we should give ourselves to it. Commitment, that’s the key. Choose one chair.”

The lesson from Pavorotti is timeless. In life as in leadership, we must be focused and choose our one chair wisely.

The most common problem that many of us have when things go wrong is that we tend to focus on the wrong thing. By nature, we tend to look at the conditions around us. And the more we focus on the conditions around us – the problems and the circumstances, we lose focus on what matters most in those moments – choices.

When we are focused on the conditions around us, we tend to be reactionary. When we focus on choices, we tend to think in terms of values. Click To Tweet It’s when you respond to conditions on the ground through the lens of your values that you demonstrate your leadership skill.

In your leadership, you will regularly face the decision to focus on choices or conditions. John Maxwell put it this way, “Those who focus on the external expect conditions to determine whether they keep their commitments. Because conditions are so transitory, their commitment level changes like the wind.”

In contrast, Maxwell adds, “People who base their actions on the internal usually focus on the choices. Each choice is a crossroad, one that will either confirm or compromise their commitments.” And he identifies three ways to recognize when you come to that crossroad.

A personal decision is required

When you come to your crossroad, you will have to make a personal decision as a leader. Every leader does. And at this moment you must choose to make it based on commitments or conditions.

Know this: Conditions change but commitments remain. Your leadership will ultimately be defined by the choices you make.

The decision will likely cost you something

Every crossroad and every decision carries with it a cost. You will pay a price for your commitments and you will pay a price for your comforts. One is about your short-term benefit, the other is the long game. Click To Tweet

Know this: Each choice you make is a reflection of the maturity of your leadership.

Others will likely be influenced by it

There’s no question that every choice you make will influence others. As a leader, there’s no way around it. With this in mind, think in terms of not what is best for you but how your choice will impact those around you. Every choice has a consequence and every choice is an opportunity to add value to those around you.

Know this: Each choice you make is a reflection of your influence and ultimately your legacy.

Final Thoughts

Choices or conditions. Every day you will be confronted with them. Where’s your focus? Are you consumed with the problem or are you leading with choices that provide solutions? This is not a new thing to leadership, but if you’re new to leadership, you will need to get this figured out. Choose wisely.

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The Measure of Your Leadership

Posted August 15, 2022August 15, 2022
by admin

If we’re growing, we’re always going to be out of our comfort zones. – John C. Maxwell

Humans have long used rulers to measure distances accurately. The oldest ruler we have is from Egypt, found in the tomb of King Tut’s treasurer, Maya. This wood instrument from the 1300’s B.C. marks out precise distances, not unlike the modern ruler.

Since that time, we have relied on the accuracy of the ruler in countless ways such as in carpentry, roads, engineering, math, geometry, drafting blueprints, and more.

In leadership, it’s important to understand the measure of your leadership. While a ruler serves a valuable role, at the end of the day it’s still an inanimate object but its function is timeless. While the function of leadership has changed, the foundational principles have remained.

When you think of the measure of your leadership, what comes to mind? What are those must-have qualities that not just define you, but the ones that will outlive you? This is the essence of what the measure of your leadership is all about.

In order to help you narrow down how you define the measure of your leadership, allow me to pose it to you in the form of some questions. Of course, the answers are uniquely yours but you’ll never discover them unless you are intentional about it. Reflect on these questions as you consider the measure of your leadership.

What is your motivation to lead?

Your ‘why’ about leading will always be your motivation for leading. While you may possess leadership qualities that could be beneficial to you and those around you, until you figure out your motivation for leading those qualities will never serve a greater purpose.

Have you identified your passions?

While understanding your ‘why’ and tapping into your motivation is essential, it’s your passions that will give your leadership direction. It’s all about making the transition from knowing your why to discovering your one thing. Once you know these two things the measure of your leadership will begin to make sense and your purpose becomes clear.

Do you understand what leading is not about?

Leadership means different things to different people. Is it about having a title or position? Maybe perks and prestige? Here’s what every leader needs to know: it’s not about you. Neither is it about the trappings of leadership that so many thinks are important. Until you learn this, the measure of your leadership will always come up short.

Are you adding value?

The measure of your leadership is found in the value that you bring to others. While misguided and misplaced “want-to-be” leaders think in terms of taking from others for their own personal gain and ultimately subtracting from others. True leaders think in terms of adding value to others, serving others, and ultimately moving from a leadership style of addition to one of multiplication. Click To Tweet

What will outlast you?

The measure of your leadership comes down to what you did for others. How did you serve others and causes greater than yourself? Who did you lift up and who did you hold the ladder for? Leadership is not about the notches in your belt, but the seeds you planted and the lives you touched that will follow in your footsteps.

Final Thoughts

Mark Twain said, “The two most important days in your life are the day you were born and the day you find out why.” And the measure of your leadership comes down to understanding the measure of your leadership.

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The Power of Resistance in Leadership

Posted May 8, 2022May 11, 2022
by admin

Only a mediocre person is always at his best.- W. Somerset Maugham

I came across an interesting story not long ago about how our muscles grow and develop. According to medical research, “muscle size increases when a person continually challenges the muscles to deal with higher levels of resistance or weight. This process is known as hypertrophy. Muscle hypertrophy occurs when fibers sustain damage or injury. The body repairs damaged fibers by fusing them, which increases the mass and size of the muscles.”

Did you catch that? Muscles build when there is resistance. The process actually includes the tearing of muscle fibers. It sounds like a painful process but it is necessary for the bigger picture; gaining muscle strength and growth.

When it comes to our personal growth and our growth as leaders, we tend to stay away from things (or people) that cause us pain. And often, the very thing that will move us in the direction of more growth and development, is the very thing we try to avoid. Why? Because it’s painful or because we are unwilling to pay the price for that growth. It’s the ultimate catch-22.

In The 15 Invaluable Laws of Growth, here’s how John Maxwell defines the Law of the Rubber Band, “Growth stops when you lose the tension between where you are and where you could be.” There are many uses for a rubber band, but it’s of no use or value until it’s stretched.

As a leader, how willing and open are you to being stretched for the sake of growth? What sacrifices are you willing to make to become a better leader tomorrow? Unless you are stretched you will never reach your full leadership potential.

Your physical muscles grow as they are challenged to deal with higher levels of resistance. What does that look like in leadership? Let’s consider these two ways.

You grow in your leadership as you resist your comfort zones

When you begin moving out of your comfort zones – those familiar places where you routinely operate with a great degree of predictability, then you will begin to feel resistance. It’s akin to the feeling you had when the training wheels came off when learning how to ride a bike, or when learning to swim and you took the plunge into the deep end of the pool. All of your training and learning up to that point have prepared you for the next step. In order to grow, you must be willing to move in the direction of the things you’ve resisted the most up to this point. Click To Tweet

In the book Originals – How Non-Conformists Move the World, Adam Grant quotes John Kotter who sheds additional light here stating, “Without a sense of urgency, people…won’t make sacrifices. Instead, they cling to the status quo and resist.” Perhaps in your leadership, this is where you find yourself – with no sense of urgency. Here’s what you need to know – without embracing resistance that will develop you as a leader, you will stay right where you are. Without a sense of urgency, you will be at the same place a year from now as you find yourself today. Click To TweetYour personal growth and development will only happen when you are willing and prepared to make the sacrifices to get there.

You grow in your leadership when you embrace the tension of growth

Developing your leadership mettle happens when you embrace the tensions of growth. I’m not talking about the tension that arises due to strained relationships or conflict in the office. The tension that I am referring to is the tension that’s created when you recognize that your comfort zone is no longer serving you well and it’s time to get out of it. It’s the tension that takes place when you move from a fixed mindset to a growth mindset and from a negative attitude to a positive attitude. It’s the tension that takes place as John Maxwell says when you are willing to give up security for significance and addition for multiplication.

Ultimately, by embracing the tension of growth you will develop a new set of leadership muscles and fortitude you didn’t have before.

Simon Sinek remarked, “Working hard for something we don’t care about is called stress. Working hard for something we love is called passion.” And passion is the ultimate difference-maker when it comes to how you lead. It emboldens you with confidence and confidence is contagious.

Final Thoughts

Your personal growth and development and that of your leadership occur when you embrace the tension and put resistance to work. As you embrace the tension, you will grow as a leader. This is how you put resistance to good work.

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Why Every Leader Must Value Failure

Posted April 18, 2022
by admin

When achievers fail, they see it as a momentary event, not a lifelong epidemic. – John Maxwell

In 2014’s Oscar-winning film Birdman, Michael Keaton plays a washed-out actor trying to start his life again after a series of failed roles. But his efforts are haunted by the voice of the Birdman, the superhero role that had made him famous in his youth. The voice in his head tells him a story about his life- a story about failure and missed chances.

It taunts him with memories of what he was and what he could have been, but now isn’t. The continuing question running through the film is simple: Will he listen to that voice of a failure, or will he dare to believe that he can flourish again?

The story of the movie is one that plays out in the mind and imaginations of many leaders today.

You may relate to the character played by Michael Keaton and wonder if you have squandered too many opportunities in the past and doubt if or if you will ever flourish again.

In order to answer those lingering doubts and questions you may have, I believe it all hinges on your reaction to and outlook on failure. In other words, do you see the value in failure? Do you see the growth opportunities that come to you only because you did fail that otherwise, you may have missed out on? I want to explore two specific ways why valuing failure is important to you as a leader.

Value failure for what you learn

Tom Watson, Sr. is the man who founded IBM. Once, many years ago, he had a top junior executive who had spent $12 million of the company’s money on a venture that failed.

The executive put his resignation on Watson’s desk and said, “I’m sure you want my resignation.” Watson roared back, “No, I don’t want your resignation. I’ve just spent $12 million educating you. It’s about time you get to work.”

It’s been said that experience is a great teacher. So is failure. But most of us don’t like experiencing failures. I get it. But when you see failure as part of the stepping stones towards success your outlook will change. Failures and setbacks are part of your journey so the question becomes what will you learn when they happen.

One of the most valuable things you learn from your failures and mistakes is what you learn about yourself. When you know your strengths and weaknesses it helps you move forward in a smarter and more productive manner.

John Wooden said, “It’s what you learn after you know it all that counts,” and to that end, never despise learning and know that as long as you have a pulse, you have an opportunity to grow and learn.

Value failure for your personal growth

In his book, The 15 Invaluable Laws of Growth, John Maxwell states, “The greatest limitations people experience on their lives are usually the ones they impose upon themselves.” That statement is packed with so much truth and wisdom.

Let me ask you today – what limitations have you placed on your own personal growth and development that as a result is holding you back? What lies have you bought into that make you feel inferior?

Every leader I know has made mistakes and has experienced failure at some point in time. I know that I have made my fair share of mistakes and know what failure feels like. But here’s the truth you need to be reminded of: you experience failures – you are not a failure. You make mistakes – you are not a mistake.

The attitude you embrace and the mindset you establish fundamentally determine how failure will shape your leadership. When you welcome failure as your teacher it will help you grow and get better. But when you turn inward and see yourself as a failure then it will hold you back and defeat you.

Final Thoughts

Failure and learning go hand in hand. As leaders, it comes with the territory and is part of the journey. While we don’t intentionally or purposefully set out to fail we do know that it’s all a part of our humanity that we embrace. Especially as leaders. Welcome it. Learn from it. Grow from it.

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