Burnout: Is There More to it Than Meets the Eye?

 

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Burnout is what happens when you try to avoid being human for too long. – Michael Gungor

A first-grader became curious because her father brought home stacks of work from the office each night. Her mother explained, “Daddy has so much to do that he can’t finish it all at the office. That’s why he has to bring work home at night.”

“Well then,” asked the child innocently, “why don’t they put him in a slower group?” 

While meant to be humorous, that story is a reflection of reality for many. The work never ends. There never seem to be enough hours in the day to get it all done. The stress is real. Burnout is inevitable. Can you relate?

But is it really the daily number of hours a day that you work that is the primary contributing factor to the source of your burnout? 

The results from a Gallup report indicate that while the number of hours people work each week does matter, burnout risks increase significantly when employees exceed 50 hours and climbing even higher after 60 hours. A foregone conclusion, right?

Would you be surprised to learn that the survey found that it wasn’t the number of hours worked that caused the burnout? It was how people experienced their workload that had a stronger influence on burnout than hours worked. 

According to the survey, engaged employees who have job flexibility tend to work more hours per week than the average employee, while reporting higher well-being. When people feel inspired, motivated, and supported in their work, they do more work and that work is significantly less on their overall health and wellbeing. 

The top five factors that correlate most highly with burnout in the Gallup survey are:

  1. Unfair treatment at work
  2. Unmanageable workload
  3. Unclear communication from managers
  4. Lack of manager support
  5. Unreasonable time pressure
Credit: Gallup

We know that burnout is real. 76% of the respondents to the survey report experiencing burnout on the job at least some time. Have you?

Leaders can make a real difference when it comes to how their people experience their work and as a result improve their personal wellbeing. Here are a few considerations.

Make the environment a priority

It’s not the work that your people shy away from. They shy away from toxic environments that hinder them. When you make the environment in which your people work a priority then you will cut down on the stress, burnout, and the other negative effects that flow from it.

Rightfully empower your people

Take a holistic approach to leading your people. There’s more to your people than their skill sets and the work that they produce. Think in terms of the whole person and seek out additional ways to serve them. When your people are empowered to work in a healthy environment and live healthier lives (mentally, physically, spiritually) they will thrive. 

Intentionally be aware

Your degree of awareness makes a difference. But unfortunately, it’s a trap many leaders fall into. Most leaders are not wired to notice warning signs of burnout and by the time they do, it can be too late. As a leader, you can better serve your people by being more proactive not just about the environment that you create but in the relationships you develop. Don’t leave it to chance, make it a priority. 

Share accountability

When one suffers, all suffer. When everyone on your team takes responsibility for the well-being of your workplace environment and the well-being of its people, then the cases of burnout and stress can be reduced. In order for that to happen, everyone must take ownership. Shared accountability equals shared responsibility. When you have each others’ backs you can have everyone at their best.

How are you improving your work experience?

 

©2021 Doug Dickerson

 

Employee Engagement: Creating Space for Engaged Employees and a Healthy Culture

A new e-book from Doug Dickerson and Dr. Elizabeth Stincelli

This new e-book is a collaborative effort of our shared passion for healthy workplaces and engaged employees. Stay tuned for more details!

 

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Embracing Courageous Leadership (Part 3) – Developing a Courageous Leadership Mindset

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It takes courage to grow up and become who you really are. – E.E. Cummings

I read a story about Leonidas, the King of Sparta. He was preparing to take a stand with his Greek troops against the Persian army in 480 B.C. when a Persian envoy arrived. The man urged on Leonidas of the futility of resisting the advance of the huge Persian army. “Our archers are so numerous”, said the envoy, “that the flight of their arrows darkens the sun.” 

“So much the better,” replied Leonidas, “for we shall fight them in the shade.” Leonidas made his stand and died with 300 of his men. Needless to say, his courage was misplaced.

In this series, I’ve made the case for embracing courageous leadership. We’ve looked at what it is not, what it is, and now, developing a courageous leadership mindset. With it the possibilities of your leadership are unlimited. Without a proper understanding of it, you could go down like Leonidas. In short, we need to get it right.

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In her acclaimed book, Mindset, Carol S. Dweck writes, “When you enter a mindset, you enter a new world. In one world (the world of fixed traits) success is about proving you’re smart or talented. Validating yourself. In the other (the world of changing qualities) it’s about stretching yourself to learn something new. Developing yourself.” And this is where the first steps of developing a courageous leadership mindset begin.

Developing a courageous leadership mindset is a growth process that begins in your comfort zone and stretches you into something new. The process and journey must be embraced to go there. Here are a few ways how.

Acknowledge where you are in this moment

As you begin to develop a courageous leadership mindset, you must first acknowledge where you are on the journey. Everyone has a starting point and for each of one, the view is different.

As a young leader, I remember making the transition from what I studied and prepared for and putting it into practice in the marketplace. It was intimidating at times. But I was out to prove that I was smart and talented. But I also lacked a certain amount of courage to find my own voice because I was part of a culture of fixed traits. It was stifling. 

Embrace a different mindset

If you are ever going to get out of your comfort zone and develop a courageous leadership mindset, you will have to begin to make some shifts. In our world of fixed traits and familiar ways of doing things as leaders, there must come a time in which you take responsibility for your growth, not look back, and burn the ships. 

Your courageous leadership mindset is first and foremost an inside job. From there, it impacts every decision you make as a leader. Click To Tweet With a courageous leadership mindset, you are taking responsibility for your growth and development and the outcomes you desire. 

Become a courageous leader

The point I want to emphasize here is that your growth and path to developing a  courageous leadership mindset is a process. It takes time. As you move from a fixed mindset to a growth mindset things for you as a leader will begin to look different.

Becoming a courageous leader will be subtle at first but before too long your attitude will be different and how you look at things will change. The people who intimidated you before will no longer have that power over you. Courage will begin to take root. 

Final Thoughts

Growth is liberating and having a courageous leadership mindset is powerful. Combine these two and your potential is unlimited. Believe in yourself. Embrace the mindset. Trust the process.

 

©2021 Doug Dickerson

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Embracing Courageous Leadership (Part 2)

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Having courage does not mean that we are unafraid. Having courage and showing courage mean we face our fears. We are able to say, ‘I have fallen, but I will get up.’ – Maya Angelou

Often when we ask for a person’s signature, we call it their “John Hancock”. This is because of the fifty-six signatures on the Declaration of Independence, one stands out above the rest. That signature belongs to John Hancock. He was the first to sign the declaration and he signed it in a large and legible script so that the king of England could read it without using his glasses.

Hancock wanted it to be very clear where his allegiance lay. His commitment to his country was so clear that when King George III offered amnesty to all who would cease fighting, John Hancock was among the select few who were left out of the offer. 

Hancock’s signature was bold, emphatic, and courageous. 

In leadership, courage is a character trait that is necessary in times like this. And in this series of articles, I began with what courage is not. Let’s recap:

  • Courageous leadership is not placing your popularity over your principals
  • Courageous leadership is not passing the buck
  • Courageous leadership is not always about playing it safe
  • Courageous leadership is not about kicking the can down the road

So let’s take a look at what courageous leadership is and why it matters. Next week, I will conclude this series with a lesson on how to develop a courageous leadership mindset.

Courageous leadership is guided by values

Knowing your values and living them out are two different things. A courageous leader not only knows his values but consistently lives them. Courage will be called upon at times to live them when an easier way forward can be found by compromising them Click To Tweet. Courageous leadership steps up and opts not for what is convenient but for what is right.

Courageous leadership embraces fear as part of the journey

It’s not that leaders relish fear and desire it, but they recognize that there will be times on the leadership journey that it’s a reality. Courageous leaders don’t shy away from it but find within them a way to push through because they know what’s on the other side of fear is worth it. Courageous leaders are not defined by theirs fears, but they are fueled by them.

Courageous leadership empowers others

Courageous leaders know that the key to success is not found in what they do alone, but in how they empower those around them. They understand that when they mobilize, equip, and empower their people, they can go farther, do more, and share more successes. 

Courageous leadership embraces big dreams

Courageous leaders don’t settle for small dreams. They embrace the idea that big dreams are worth the struggle and overcoming the fears of attaining them is much better than the comforts of playing it safe. 

Courageous leadership is not distracted by critics and small thinkers

Courageous leaders will be met by critics and small thinkers who will attempt to hold them back. As a courageous leader, you will have to press on despite it. But to get from where you are today to your destiny tomorrow, will require courage to do it. And at times, it will require courage to leave them behind. 

Final Thoughts

Courage in leadership will take you places you wouldn’t get to otherwise. Embrace it with humility and confidence. It will change the dynamic of your leadership.

 

©2021 Doug Dickerson

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Seeing The Best in Others

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She had a way of seeing the beauty in others, even, and perhaps most especially, when that person couldn’t see it in themselves. – J. K. Rowling

I read the story of a young boy who worked in a factory, but he had an intense desire to be a singer. When he turned ten years old, he took his first voice lesson which procured a less than encouraging remark from his teacher, “You can’t sing. You haven’t any voice at all. Your voice sounds like a wind in the shutters.”

His mother, however, believed that he could learn to sing. She was very poor, but she hugged him and said, “My boy, I’m going to make every sacrifice to pay for your voice lessons.”

Her encouragement and sacrifice for her son proved to be invaluable. He became known as one of the world’s greatest singers. His name is Enrico Caruso. 

I like this story because it represents such an important leadership quality that is needed today. On a personal level, we know that we will never rise above the way in which we see ourselves. But contrast this in how you view others. Do you make it a practice to see the best or are you only finding fault?

When I was a young boy in grade school, I struggled as a student. I was diagnosed with dyslexia which made learning a challenge on many levels. The diagnosis was helpful in getting to the root causes for my academic struggles and receiving the help I needed.

One person responsible for that help was Mrs. Strong- my 4th-grade teacher. She instilled a confidence in me that was lacking along with an inferiority complex to match. But it was her perseverance in working with me that began a process of helping me to change my mindset which subsequently helped me academically. The changes didn’t happen overnight, but the seeds were planted that brought me to where I am today.

Seeing the best in your people is an important first step in adding value to them. Your people will never be moved or helped by your silent observations. So what can you do as a leader not just to see the best in others but to help move them from where they are today to a place of greater meaning and purpose in the future? Here are a few suggestions. 

Build relationships

You can only see the best in others up close. When you build relationships with your people you will be more prone to see the best and finer qualities in them. It’s also through that relationship that you can identify areas that need improvement. But because you first built a relationship, you now have the credibility to see both and add value.

Build trust

The relationships that you have with your people will be different from person to person. But when it comes to calling out the best in your people it must be based on trust. Seeing the best in others is just the beginning  Helping people grow to new levels begins when they trust you because trust is the currency of relationships Click To Tweet. Don’t ever underestimate the importance of trust. It’s the best way forward.

Build with patience

Seeing the best in others and calling it out is invaluable to your people. It’s a morale booster and confidence builder that’s always appreciated. However, you must think long-term and pack your patience as you help your people grow. Seeing the best qualities in your people doesn’t mean those qualities are polished or perfected - it simply means you recognize them. Click To Tweet As a leader, your job is akin to seeing the diamond in the rough. Now that you’ve found it, you can begin to refine it. Be patient with the process.

Build for the right reasons

Growing and developing leaders around you-seeing the best in them, should never be done with selfish motives or intentions. If your angle in seeing the best in your people and developing them is for your own benefit down the road, then perhaps you should reassess your motives. Seeing and wanting the best for your people should first and foremost be about making them a better leader. The residual effects that come ought to be secondary to helping that person reach his or her full potential.

Are you seeing the best in others?

 

©2021 Doug Dickerson

Listen to Doug’s podcast at https://anchor.fm/cardinalpointleadership 

 

 

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The Example of Your Leadership

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If not me, who? And if not now, when? – Rabbi Hillel 

A story is told of the late Harland “Colonel” Sanders on an airplane when an infant screamed and would not stop even though the mother and flight attendants tried every trick they could think of. Finally, the Colonel asked if he could hold the baby. He gently rocked it to sleep. 

Later, a passenger said, “We appreciate what you did for us.” 

Colonel Sanders replied, “I didn’t do it for us. I did it for the baby.”

The story is a reminder of a principle that all leaders need to remember – it’s not about you. It never has been.

Standing in the way of an otherwise good leader that’s setting a bad example is: 

  • A sense of entitlement – So long as you feel entitled by your position or power, you will continue to set a bad example. 
  • Pride – So long as you feel as if serving is beneath you then leading will be beyond you.
  • Ego – If you are thinking too highly of yourself then it will be difficult to set an example or lead others.

In more than three decades in leadership, I’ve been exposed to some leaders who were great examples and I’ve been around those whom I had just soon forgotten about. Chances are, so have you.

So what qualities or characteristics are essential in times like these if we are to set a good leadership example? Here are a few for consideration.

A leader with humility

It’s been said that humility is not thinking less of yourself, but thinking of yourself less. A leader with humility is comfortable in his own skin and places the needs of others ahead of his own. 

A leader with integrity

At the end of the day, all you have is your name. Before a person buys into your vision they first must buy-in to you. It won’t matter how good your vision or dreams are, you can only travel as far as your integrity allows.

A leader with a servant’s heart

You will never set a more powerful example than when you exemplify the qualities of servant leadership. When you serve others and are committed to their growth and when you are empathetic to their needs, you then model a style of leadership that’s worth following. 

A leader who listens to his people

When the people you lead know that they can come to you and that you will listen to them, you will have their hearts. It’s a great example of leadership when your people know that you are attentive to their concerns and that their voices are heard. I’ve said it before and it’s worth repeating here again – often the best ideas don’t flow out of your office, they flow into it. 

A leader who elevates others

It’s sad to see leaders who elevate themselves off the backs of their people. It’s an abuse of leadership. You will set a positive example in leadership when you learn how to elevate your people, help them grow, and allow them to succeed. When you get your ego out of the way, your people can shine. 

Final Thoughts

These are but a few ways in which you can set an example as a leader. It’s up to you to never stop growing, learning, and improving as a leader. Abraham Lincoln said, “ I do the very best I know how- the very best I can; and I mean to keep on doing so until the end.” And this is our calling as leaders. Because if not me, who? And if not now, when?

 

©2021 Doug Dickerson

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Building a Culture of Empowerment

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The greatest leaders aren’t necessarily the ones who do the greatest things. They are the ones who empower others to do great things.- John Maxwell

When the great singer Enrico Caruso had his first voice lesson, his teacher was less than impressed. “You can’t sing.” his teacher exclaimed, “Your voice sounds like a wind in the shutters”. 

Not deterred by the review, Caruso’s mother believed that her young son indeed could sing. She was very poor, but she scraped up enough money to pay for his voice lessons. She believed in her son and made great personal sacrifices to help him along.

In order for your organization to move forward and succeed it needs a leader at the helm who will dare to defy the words of its critics and believe in its people. For an aspiring singer like Caruso, he had a mother who believed in him and made sacrifices for his success. Who do your people have?

Building a culture of empowerment is one of the single most important roles you have as a leader. In order to get it right, you have to be intentional. Here are four ways to begin.

Encourage Ownership

Chances are, within your organization are individuals who have a ‘take the bull by the horn’ mentality- those who contribute in significant ways to moving your organization forward. Then again, there are those who simply need encouragement to embrace their skills and overcome their fears in order to rise to their potential. 

As a leader, make it your priority to empower your people to own their work, make decisions in real-time, and to act in harmony with your values. When ownership increases so does morale which leads to greater wins for everyone.

Promote Collaboration

When the people within your organization learn how to work in collaboration with one another it builds a momentum you would not otherwise experience. This type of energy is not created alone nor is it sustained alone. It takes a group of dedicated people working together to make it happen.

As a leader, it’s important to understand the power of collaboration. When your people see each other as allies instead of competitors, it will change the dynamic of your organization Click To Tweet. When you promote collaboration and you promote empowerment.

Challenge Traditions

The most deadly words in any organization -’ this is the way we’ve always done it’, will have the same consequences for your organization if you do not challenge traditions. If 2020 has taught us anything in leadership, it’s taught us how to pivot and has upended many traditional ways of doing things. When your people have the freedom to shake things up a bit it creates new energy of empowerment that can move your team to a higher level.

As a leader, you must empower your people to challenge traditions that have lingered too long or serve no practical purpose now. Don’t forsake the values that brought you where you are, but be willing to take a fresh look at those practices going forward.

Elevate Everyone

Your people are the most appreciable asset you have as a leader. When you elevate your people with your words, your actions, and your daily decisions, you demonstrate their importance in tangible ways. This type of empowerment has a lasting impact that is an extension of your leadership.

While empowering your people is one of the most important things you can do for your organization, being the type of leader that adds value to others is your highest calling as a leader. Click To TweetMake it your practice to add value above all else.

Final Thoughts

One of the greatest returns on your leadership is not in what you can get others to do for you, but in what you can do for them. The day you realize that it’s not about you is the day you will begin to empower others. 

 

©2020 Doug Dickerson

 

The Cardinal Point Leadership Podcast is coming in January 2021! The Cardinal Point Leadership Podcast is for leaders young and old. My desire is simple – to cut through the clutter and deliver leadership content that is relevant, practical, and useful. Here we will talk about leadership development, employee engagement, servant leadership, and much more.

 

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A Season for Reflection

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Follow effective action with quiet reflection.  From the quiet reflection will come even more effective action – Peter Drucker

Somewhere at the beginning of each day, you probably find yourself looking at your reflection in the mirror. Many of us never give a second thought as to how that reflection is produced. All surfaces reflect some light, but only a special type of surface reflects light in such a way that it can form a mirror.

In 1835, German chemist Justis von Liebig devised a process for coating plates of glass with metallic silver. This was the beginning of the mirror as we know it today and helped it become a household item. The mirrors in our homes are made in a similar fashion by evaporating a very thin layer of silver onto a glass. 

If you’re like me, spending a lot of time in front of the mirror is not a good thing–for the mirror. But during the month of December in the lead up to Christmas and when thoughts turn toward the new year, it is a time of reflection.

What about you? What are you reflecting on? What are you thankful for? What are you celebrating? What are you mourning?

Times of reflection as a leader is important and every leader needs to do it. Here are a few ways it can help you grow in your leadership.

It puts your past in perspective

When you look back on 2020, it will generate mixed emotions and responses for sure. But the lessons you’ve learned serve a greater good when you stop to consider all that you’ve been through.

While you may not have chosen every event that came your way, you found a way to face it. You found a way to pivot, improvise, and adapt. Was it easy? Certainly not. Were their setbacks and disappointments? Yes. But here you are, and you are here for a purpose.

Reflect on this: You are not defined by your past. You have a purpose to fulfill.

It gives context to your present

Reflection gives you the opportunity to put your present situation into context. One year ago, many would not have imagined they would be in the situation they find themselves in today. In the past year, I have celebrated the birth of a new grandchild, mourned the passing of my mother, and faced the challenges of a pandemic with my fellow human race.

Nibo Qubein said, “Your present circumstances don’t determine where you can go, they merely determine where you start”. And this is the point of reflection – not to see how far you’ve come but to get a good look at the starting line going forward.

Reflect on this: What actions do you need to take today to get a fresh start on your future?

It provides clarity for your future

Richard Carlson was right when he said, “Reflection is one of the most underused yet powerful tools for success”. And this is one of the primary benefits of it. Not only does reflection give you the benefit of putting your past in perspective and context to your present, but it can give you a blueprint for your future. Click To Tweet

Every lesson you’ve learned this year has prepared you for this moment. You are not the sum of your failures, fears, or setbacks. I believe that you’ve been prepared by them for a future brighter than what you’ve imagined.

Reflect on this: What attitudes do I need to embrace and who are the people that I need to surround myself with going forward?

Final Thoughts

Times of reflection can be invaluable to you as a leader. It can give you the clarity you need as you lead your people who rely on it. Embrace times of reflection and develop it as a discipline. You will be the wiser leader for it.

 

©2020 Doug Dickerson

The Cardinal Point Leadership Podcast is coming in January 2021! The Cardinal Point Leadership Podcast is for leaders young and old. My desire is simple – to cut through the clutter and deliver leadership content that is relevant, practical, and useful. Here we will talk about leadership development, employee engagement, servant leadership, and much more.

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Why Clarity Matters in Your Leadership

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Individuals can live without certainty from a leader, but not without clarity. – John Maxwell

The story is told about the father of a vacationing family who came across a large sign that read, “Road Closed, Do Not Enter.” The man proceeded around the sign because he was confident it would save them time. His wife was resistant to the adventure, but there was no turning back for this road warrior.

After a few miles of successful navigation, he began to boast about his navigational skills. His proud smile was quickly replaced with humble sweat when the road led to a washed-out bridge. 

He turned the car around and retraced his tracks to the main road. When they arrived at the original warning sign he was greeted by large letters on the back of the sign, “Welcome back, stupid!”

How many times have we thought- even as leaders, that we knew for sure what we were doing or talking about, only to discover that we were wrong the whole time? I’ve been there plenty of times. Chances are, you have as well. Now what?

In leadership, it’s important to remember that we are not required to have all of the answers. That ought to be refreshing. But for the sake of the people we lead, let’s talk about what’s needed most which is clarity. Here are a few reasons why it matters.

Clarity provides context

Often it’s not answers to big questions that are the most important thing your people need, but context to the smaller ones. They may not see the big picture as you do. So rather than trying to tackle the big picture, break it down into bite-size pieces that they can make sense of what matters today.

Your people will be more apt to move forward with confidence if they have clarity and context about what they are doing and why.

Leadership Tip: Keep it simple.

Clarity inspires camaraderie

Your people will rally around a common goal and mission. When you people have clarity about what it is, their role in it, and why it matters, it makes all the difference. As you cut through the confusion and any indifference that might exist, you can move your people to a new level.

At every opportunity, give your people clarity to what’s going on around them. They will appreciate it and from there you can build stronger morale.

Leadership Tip:  Keep them together.

Clarity builds trust

Trust is your leadership currency. With it, you have unlimited possibilities before you. Without it, you are done. When you provide clarity, even during uncertain times and when answers are in short supply, you are building relations with your people based on their trust in you. During challenging times, your people need to be able to look to you with the assurance that you will always tell the truth – even if it hurts, knowing you have their best interests at heart. 

Leadership Tip: Keep them close. 

Final Thoughts

We live in a time when clarity seems to be in short supply. As a leader, be mindful that you don’t have to be the answer-man to every problem. Nor should you pretend to know it all. But in your role as a leader, you can give clarity and that will always serve you well. 

 

©2020 Doug Dickerson

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Employee Engagement in the Pandemic Era

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Life grants nothing to us mortals without hard work. – Horace

A new report issued by the Gallup organization sheds new light on the state of employee engagement in the midst of the pandemic. 

The report states that those who are “highly involved in, enthusiastic and committed to their workplace-has dropped back (from a previous high of 40%) to just slightly above the pre-COVID-19 rate of 35%, to 36%”.  The report goes on to say that “the percentage of workers who are “actively disengaged”–those who have miserable work experiences and spread their unhappiness to their colleagues–in this latest survey remains the same, at 13%”.

Credit: Gallup

Two more noteworthy takeaways from the report say that the largest decline in employee engagement was among those in managerial or leadership positions and that the drop was also sharper for people working on-site versus at home and among blue-collar or service workers. The drop was larger for men than women.

How do these findings stack up against what you know and are experiencing at your place of work? 

To be sure, the COVID pandemic altered the way in which we work, collaborate, and daily find satisfaction with our careers. It’s been challenging on multiple levels. And as leaders, we know and understand that the challenges presented to many at the beginning of the pandemic continue with us today. 

We realize that the challenges of employee engagement will vary from business to business and from person to person. Here, we want to offer some tips for leaders to help you process what’s taking place and give you some encouragement going forward. 

Acknowledge where you are today

It can be overwhelming to think about slips in employee engagement merely by looking at survey results. Before you embrace the results of this or any other survey, embrace what is true and peculiar to your people and in your organization. 

Acknowledge what is true about your organization and build from there. At the end of the day your numbers may reflect something direr, it may reflect something more positive, but either way, start with where you are at. 

Focus on managers and leaders

As stated in the report, the single largest drop in employee engagement was among those in managerial and leadership positions. If engagement is waning among your managers and among your leadership team, then it is incumbent upon you to get ahead of it and figure out where the deficiencies are. Before you can stop the disengagement among all of your employees, you must stop it among your leaders. Click To TweetDuring this time, worry less about the cosmetics of it and focus more on content and relationships.

For each day and week that goes by without correcting the course, it only moves you further in the wrong direction. Rally around your management team and give them the support they need. This will not only help them but they in turn will be able to plug the holes elsewhere.

Acknowledge that these are not normal times

While it is tempting to want your company leadership, management team, and even employees to get back to work as if things were normal, they aren’t. This expectation just adds to the stress and disengagement you are experiencing in your organization. When we are stressed, we easily become distracted from the tasks we need to focus on and turn our attention to the very thing that is causing us stress.

Acknowledging that things are not normal and helping your entire organization accept that work will look and feel different for the foreseeable future goes a long way in alleviating stress in the workplace. Be transparent in communicating where the organization is right now, what the projections are for the short-term, and what your strategic plan is to mitigate the negative impact that COVID has on your workforce. Solicit input from your teams as to what they need in order to perform during this stressful time.

A little gratitude goes a long way

This is no time to take your people for granted. Everyone is operating under less than optimal circumstances. Your teams have had to adapt, in the blink of an eye, to new ways of getting work done. While engagement may have taken a hit during this time, how many of your people have stepped up to the plate?

Showing your gratitude for their hard work during times of stress and uncertainty will go a long way. When you make your people feel appreciated, you gain loyalty and a renewed commitment to their responsibilities. Click To TweetShow enthusiasm toward them and the vital role that they play in the success of the organization.

Final Thoughts

Employee engagement is waning and we are all wrestling with the challenges of how to work and collaborate effectively during the COVID pandemic. As a leader, it is your responsibility to step into the gap, reach out, and provide support and encouragement during this stressful and uncertain time. Your company leadership, management team, and employees need to know that you are in this with them more than ever. Your positive and inspiring leadership during this time of hardship will result in improved loyalty, morale, productivity, and yes, even engagement.

 

©2020 Doug Dickerson and Liz Stincelli 

Check out these additional resources on employee engagement by Doug and Liz:

Maintaining Culture Remotely

Moving From Buy-In to Engagement: Why Buy-in May Not Be Enough

7 Reasons Why Your Leadership Style is Causing Workplace Drama

Read more from Liz Stincelli at http://www.stincelliadvisors.com/

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Three Signs That Pride is Impacting Your Leadership

 

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Don’t accept your dog’s admiration as conclusive evidence that you are wonderful. – Ann Landers

A turtle wanted to spend the winter in Florida, but he knew he could never walk that far. He convinced a couple of geese to help him, each taking the end of a piece of rope, while he clamped his vise-like jaws in the center.

The flight went fine until someone on the ground looked up in admiration and asked, “Who in the world thought of that?”

Unable to resist the chance to take credit, the turtle opened his mouth to shout, “I did.”

Just as it was for the turtle, pride can be the source of your downfall in leadership. To be sure, we want to take pride in our work and do the best we can, but it’s another thing to allow pride to become detrimental to our leadership.

What does runaway pride look like on a day-to-day basis and why does it matter? Here are three traits to watch for.

An arrogant attitude

This is perhaps the most noticeable prideful trait you’ll display among your peers. To you, it’s a sign of confidence that says you believe in yourself and that you are in control. But an arrogant attitude in leadership does not come across that way to the people around you. 

An arrogant attitude hurts your leadership because it sends the message to those around you that you think you are better than everyone else and gives off an air of superiority. Click To Tweet This, in turn, makes it much more difficult for your people to approach you or seek out your help for fear of ridicule. Drop the attitude and give your people a break.

An out of control ego

While an arrogant attitude may be the most noticeable prideful trait, an out of control ego can potentially be the most damaging. When your ego is out of control, over time your behaviors become more irrational. You eventually come to the place where you think everything is about you and take credit for things that you had nothing to do with.

An out of control ego not only hurts you as a leader, it also hurts those around you. When your team members are subservient to your ego and not focused on the mission, everything is in jeopardy. Get your ego in check. It’s not about you.

An overbearing management style

When an arrogant attitude and an out of control ego join forces the only possible outcome is an overbearing management style. This, of course, is the by-product of a leader who isn’t self-aware enough to notice what’s taking place. The result of this can be devastating to the people and to the organization unless the leader changes course.

The people who work under an overbearing leader will ultimately leave. They almost always do. This is why pride can be so detrimental to your leadership and is why you must always guard your heart.

Final Thoughts

It’s normal and natural to take pride in our work and pursue excellence. As leaders, you must be on guard not to allow pride in your work to become pride in your heart. When pride takes root in your heart, your leadership will always suffer. 


As leaders, we must walk in humility and remember that it’s not about us.

 

©2020 Doug Dickerson

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