Leadership Matters – Page 3 – Doug Dickerson on Leadership

Getting Unstuck: Four Principles to Change Your Leadership: Part Two- Be Patient

Posted July 19, 2021
by admin

Patience is the ability to idle your motor when you feel like stripping your gears – Barbara Johnson

A story is told of two frogs that fell into a tub of cream. One looked at the high sides of the tub which were too difficult to crawl over and said, “It is hopeless.” So he resigned himself to death, relaxed, and sank to the bottom. The other one was determined to keep swimming as long as he could. “Something might happen,” he said. He kept kicking and churning, and finally, he found himself on a solid platform of butter and jumped to safety.

Like the two frogs, there are times as leaders when we find ourselves stuck and looking for a way out without sinking.

In part one of this series Getting Unstuck, I wrote about the need to be present in those times of being stuck. It goes against the grain in terms of what we want to do because we want to get unstuck as quickly as possible to move on to the next thing. But sometimes we need to embrace the moment and use it wisely to see why we are stuck and what we can learn from it going forward.

Right now in your leadership, you may feel you are stuck. In this fog, you feel like you’ve lost your edge and creative juices. You may not be able to put your finger on it, but you know something doesn’t feel right. If you’ve been there you know what I’m talking about. So let’s explore the second principle for getting unstuck and see what we can learn and apply that will help.

Be Patient – This won’t last forever

If by chance you are wired like I am, patience is not one of your finer qualities. I wish it were not true, but it is. I hate sitting in traffic, I hate waiting in line- especially for ice cream. I hate meetings that crawl along and are going nowhere – all the while sitting there thinking of all the things I could be doing. I’m not alone, am I?

That all being said, there’s one thing I’ve learned after several decades in leadership: being stuck is not permanent. Be patient. This won’t last forever.

When we are stuck, we tend to magnify the situation and feel like we will never find our way out of our funk. It’s why being present in the moment that I wrote about in part one is so important. We want to get unstuck as quickly as we can and get moving. But being present in our stuck moments can be a valuable time of growth and that takes patience.

When we are present in the moment and exercise patience, we eventually begin to see not only what’s at work around us, but more importantly, what’s going on within us. First and foremost, leadership is an inside job. And when we are stuck, we must take the time for self-reflection. Click To Tweet

What’s got you stuck today? Is it a lack of clarity that you need or an attitude that’s gone awry? Have you cut yourself off from people you need to listen to and those who can hold you accountable? It can be any number of factors, but know this- it’s in your patience and being in the moment that will eventually move you forward.

Final Thoughts

Being stuck is no fun. What’s worse is squandering the moment and not learning from it. Allow yourself to be present at the moment and be patient. You will come through this if you keep your heart and attitude right.

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Embracing Courageous Leadership (Part 3) – Developing a Courageous Leadership Mindset

Posted March 14, 2021March 14, 2021
by admin

It takes courage to grow up and become who you really are. – E.E. Cummings

I read a story about Leonidas, the King of Sparta. He was preparing to take a stand with his Greek troops against the Persian army in 480 B.C. when a Persian envoy arrived. The man urged on Leonidas of the futility of resisting the advance of the huge Persian army. “Our archers are so numerous”, said the envoy, “that the flight of their arrows darkens the sun.”

“So much the better,” replied Leonidas, “for we shall fight them in the shade.” Leonidas made his stand and died with 300 of his men. Needless to say, his courage was misplaced.

In this series, I’ve made the case for embracing courageous leadership. We’ve looked at what it is not, what it is, and now, developing a courageous leadership mindset. With it the possibilities of your leadership are unlimited. Without a proper understanding of it, you could go down like Leonidas. In short, we need to get it right.

In her acclaimed book, Mindset, Carol S. Dweck writes, “When you enter a mindset, you enter a new world. In one world (the world of fixed traits) success is about proving you’re smart or talented. Validating yourself. In the other (the world of changing qualities) it’s about stretching yourself to learn something new. Developing yourself.” And this is where the first steps of developing a courageous leadership mindset begin.

Developing a courageous leadership mindset is a growth process that begins in your comfort zone and stretches you into something new. The process and journey must be embraced to go there. Here are a few ways how.

Acknowledge where you are in this moment

As you begin to develop a courageous leadership mindset, you must first acknowledge where you are on the journey. Everyone has a starting point and for each of one, the view is different.

As a young leader, I remember making the transition from what I studied and prepared for and putting it into practice in the marketplace. It was intimidating at times. But I was out to prove that I was smart and talented. But I also lacked a certain amount of courage to find my own voice because I was part of a culture of fixed traits. It was stifling.

Embrace a different mindset

If you are ever going to get out of your comfort zone and develop a courageous leadership mindset, you will have to begin to make some shifts. In our world of fixed traits and familiar ways of doing things as leaders, there must come a time in which you take responsibility for your growth, not look back, and burn the ships.

Your courageous leadership mindset is first and foremost an inside job. From there, it impacts every decision you make as a leader. Click To Tweet With a courageous leadership mindset, you are taking responsibility for your growth and development and the outcomes you desire.

Become a courageous leader

The point I want to emphasize here is that your growth and path to developing a courageous leadership mindset is a process. It takes time. As you move from a fixed mindset to a growth mindset things for you as a leader will begin to look different.

Becoming a courageous leader will be subtle at first but before too long your attitude will be different and how you look at things will change. The people who intimidated you before will no longer have that power over you. Courage will begin to take root.

Final Thoughts

Growth is liberating and having a courageous leadership mindset is powerful. Combine these two and your potential is unlimited. Believe in yourself. Embrace the mindset. Trust the process.

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Embracing Courageous Leadership (Part 2)

Posted March 7, 2021
by admin

Having courage does not mean that we are unafraid. Having courage and showing courage mean we face our fears. We are able to say, ‘I have fallen, but I will get up.’ – Maya Angelou

Often when we ask for a person’s signature, we call it their “John Hancock”. This is because of the fifty-six signatures on the Declaration of Independence, one stands out above the rest. That signature belongs to John Hancock. He was the first to sign the declaration and he signed it in a large and legible script so that the king of England could read it without using his glasses.

Hancock wanted it to be very clear where his allegiance lay. His commitment to his country was so clear that when King George III offered amnesty to all who would cease fighting, John Hancock was among the select few who were left out of the offer.

Hancock’s signature was bold, emphatic, and courageous.

In leadership, courage is a character trait that is necessary in times like this. And in this series of articles, I began with what courage is not. Let’s recap:

Courageous leadership is not placing your popularity over your principals
Courageous leadership is not passing the buck
Courageous leadership is not always about playing it safe
Courageous leadership is not about kicking the can down the road

So let’s take a look at what courageous leadership is and why it matters. Next week, I will conclude this series with a lesson on how to develop a courageous leadership mindset.

Courageous leadership is guided by values

Knowing your values and living them out are two different things. A courageous leader not only knows his values but consistently lives them. Courage will be called upon at times to live them when an easier way forward can be found by compromising them Click To Tweet. Courageous leadership steps up and opts not for what is convenient but for what is right.

Courageous leadership embraces fear as part of the journey

It’s not that leaders relish fear and desire it, but they recognize that there will be times on the leadership journey that it’s a reality. Courageous leaders don’t shy away from it but find within them a way to push through because they know what’s on the other side of fear is worth it. Courageous leaders are not defined by theirs fears, but they are fueled by them.

Courageous leadership empowers others

Courageous leaders know that the key to success is not found in what they do alone, but in how they empower those around them. They understand that when they mobilize, equip, and empower their people, they can go farther, do more, and share more successes.

Courageous leadership embraces big dreams

Courageous leaders don’t settle for small dreams. They embrace the idea that big dreams are worth the struggle and overcoming the fears of attaining them is much better than the comforts of playing it safe.

Courageous leadership is not distracted by critics and small thinkers

Courageous leaders will be met by critics and small thinkers who will attempt to hold them back. As a courageous leader, you will have to press on despite it. But to get from where you are today to your destiny tomorrow, will require courage to do it. And at times, it will require courage to leave them behind.

Final Thoughts

Courage in leadership will take you places you wouldn’t get to otherwise. Embrace it with humility and confidence. It will change the dynamic of your leadership.

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Building a Culture of Empowerment

Posted December 28, 2020
by admin

The greatest leaders aren’t necessarily the ones who do the greatest things. They are the ones who empower others to do great things.- John Maxwell

When the great singer Enrico Caruso had his first voice lesson, his teacher was less than impressed. “You can’t sing.” his teacher exclaimed, “Your voice sounds like a wind in the shutters”.

Not deterred by the review, Caruso’s mother believed that her young son indeed could sing. She was very poor, but she scraped up enough money to pay for his voice lessons. She believed in her son and made great personal sacrifices to help him along.

In order for your organization to move forward and succeed it needs a leader at the helm who will dare to defy the words of its critics and believe in its people. For an aspiring singer like Caruso, he had a mother who believed in him and made sacrifices for his success. Who do your people have?

Building a culture of empowerment is one of the single most important roles you have as a leader. In order to get it right, you have to be intentional. Here are four ways to begin.

Encourage Ownership

Chances are, within your organization are individuals who have a ‘take the bull by the horn’ mentality- those who contribute in significant ways to moving your organization forward. Then again, there are those who simply need encouragement to embrace their skills and overcome their fears in order to rise to their potential.

As a leader, make it your priority to empower your people to own their work, make decisions in real-time, and to act in harmony with your values. When ownership increases so does morale which leads to greater wins for everyone.

Promote Collaboration

When the people within your organization learn how to work in collaboration with one another it builds a momentum you would not otherwise experience. This type of energy is not created alone nor is it sustained alone. It takes a group of dedicated people working together to make it happen.

As a leader, it’s important to understand the power of collaboration. When your people see each other as allies instead of competitors, it will change the dynamic of your organization Click To Tweet. When you promote collaboration and you promote empowerment.

Challenge Traditions

The most deadly words in any organization -’ this is the way we’ve always done it’, will have the same consequences for your organization if you do not challenge traditions. If 2020 has taught us anything in leadership, it’s taught us how to pivot and has upended many traditional ways of doing things. When your people have the freedom to shake things up a bit it creates new energy of empowerment that can move your team to a higher level.

As a leader, you must empower your people to challenge traditions that have lingered too long or serve no practical purpose now. Don’t forsake the values that brought you where you are, but be willing to take a fresh look at those practices going forward.

Elevate Everyone

Your people are the most appreciable asset you have as a leader. When you elevate your people with your words, your actions, and your daily decisions, you demonstrate their importance in tangible ways. This type of empowerment has a lasting impact that is an extension of your leadership.

While empowering your people is one of the most important things you can do for your organization, being the type of leader that adds value to others is your highest calling as a leader. Click To TweetMake it your practice to add value above all else.

Final Thoughts

One of the greatest returns on your leadership is not in what you can get others to do for you, but in what you can do for them. The day you realize that it’s not about you is the day you will begin to empower others.

The Cardinal Point Leadership Podcast is coming in January 2021! The Cardinal Point Leadership Podcast is for leaders young and old. My desire is simple – to cut through the clutter and deliver leadership content that is relevant, practical, and useful. Here we will talk about leadership development, employee engagement, servant leadership, and much more.

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Three Truths About Encouragement in Leadership

Posted October 29, 2020
by admin

How do you know someone needs encouragement? They are breathing. – S. Truett Cathy

A young boy, on an errand for his mother, had just bought a dozen eggs. Walking out of the store, he tripped and dropped the sack. All the eggs broke, and the sidewalk was a mess. The boy tried not to cry.

A few people gathered to see if he was okay and to tell him how sorry they were. In the midst of the words of pity, one man handed the boy a quarter.

Then he turned to the group and said, “I care twenty-five cents worth. How much do the rest of you care?”.

In many ways, encouragement is the lifeblood of leadership. So long as you are around a person who’s breathing they need encouragement.

While it may not be hard to imagine what your organizational culture would be like without encouragement taking place, imagine what the possibilities would be like if it were? The challenge in leadership as it relates to encouragement is to be as generous as possible.

Encouragement is the lifeblood of any organization. Here are a few reasons why you need to pass it along.

Encouragement can be a game-changer

A word of encouragement given at the right time can make the difference between success and failure for the person receiving it. And in some cases, it’s not so much the uplifting word spoken that made the difference, but the timing of it that turned things around.A word of encouragement given at the right time can make the difference between success and failure for the person receiving it. Click To Tweet

It’s been said that everyone is facing struggles we know nothing about. You never know how your word of encouragement can give a person that extra dose of confidence to continue on and not give up. Never underestimate the power of a kind word.

Encouragement is a unifier

Just as gossip and office politics tends to divide, encouragement sets the bar at a higher level. Encouragement tends to bring people together in a way that destructive words never will. Your organization will grow stronger and healthier when words of encouragement are at the center of your conversations.

If you are looking for ways to bring your people together, look first at the way in which you communicate with your people. Click To TweetBringing your people together begins with words of encouragement. So long as your people know you have their backs it makes every other conversation better.

Encouragement builds relationships

One of the benefits of encouragement is that it builds bonds between you and your people. It’s easy to come together over words of encouragement, but the relationships that emerge from it are where you can really make improvements. This is where you can take your people to a higher level and out of their comfort zones.

Developing relationships takes time and commitment. It begins with the power of your words. Encouragement for the sake of encouragement is always good. But at some point, you want to take your people to a higher level. Encouragement sets the table to do so.

Final Thoughts

If there’s ever been a time for encouragement in the workplace it’s now. Many of your colleagues and friends are hungry for an encouraging word of support. Be the voice of hope. Be the voice of understanding. Be the voice of encouragement that others need.

Who have you encouraged today?

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When Critics Come Calling (Part 2)

Posted August 18, 2020October 19, 2020
by admin

No matter what happens, you’re always going to have those critics and haters. You just have to learn to deal with that. – Tim Tebow

During his last years in office, Winston Churchill attended an official ceremony. Several rows behind him two gentlemen began whispering, “That’s Winston Churchill.” “They say he is getting senile.” “They say he should step aside and leave the running of the nation to more dynamic and capable men.”

When the ceremony was over, Churchill turned to the two men and said, “Gentlemen, they also say he is deaf!”

Criticism is a way of life for the leader. It may not be a pleasant part of it, but it’s a constant companion nonetheless.

Learning how to deal with criticism is important for you as a leader. In part one of “When Critics Come Calling”, I shared three common reactions we have when critics come calling:

We take it personally
We retaliate
We put up walls

Any of those sound familiar?

While it’s just in our human nature to take on any or all of these postures, we also have to understand the unintended consequences when we do. While we don’t typically like criticism, we can cut ourselves off from voices around us that can help us if we are willing to listen.

So when critics come calling, why not take these questions into consideration.

What’s true about the criticism?

Not all criticism from your critics is meant to be harmful. And while your feelings or ego might be bruised, perhaps some introspection is in order. When you hear from your critics, stop and consider what parts have merit. From there you can determine if it’s just a case of sour grapes on their part, or if it’s something you work on to make better.

In the long run, your critic may be doing you a favor by pointing out a blind spot you didn’t see. Click To TweetOn the other hand, your critic may just be blowing off steam and it has no merit. But before dismissing it out of hand, as yourself if it’s true.

What’s the motive behind the criticism?

When hearing from your critics – directly or indirectly- you have to take into consideration the motivation behind it. Does the person have an ax to grind with you? Is there politics at play? Understanding the motivation behind the criticism will enable you to better know how to handle it.

A word of encouragement to you as a leader here – don’t look for ulterior motives that don’t exist. Don’t let your imagination run wild. Be more concerned as to why a person with a legitimate issue was not comfortable in approaching you to begin with.

What can I learn from criticism?

When the critics come calling is a good time to reflect upon your leadership. Is there any validity to the criticism? Was the criticism helpful? Some of your best growth opportunities will come not when everything is smooth and calm. It will come when you feel everyone is against you. Click To Tweet

Final Thoughts

“The final proof of criticism,” said Elbert Hubbard, “lies in being able to endure criticism without resentment.” And this will always be the test of your leadership. So the next time critics come calling ask yourself is it true? What’s the motive? What can I learn? Above all, keep your attitude in check and keep climbing upward.

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When Critics Come Calling (Part 1)

Posted August 6, 2020
by admin

Criticism is something we can avoid easily by saying nothing, doing nothing, and being nothing – Aristotle

In a Peanuts cartoon Linus is curled up in a chair, reading a book, while Lucy stands behind him with a funny look on her face. Lucy then says, “It’s very strange. It happens just by looking at you.”

“What happens?” Linus asks.

Lucy calmly answers, “I can feel a criticism coming on.”

Criticism. It’s the constant companion of leaders. Hang around long enough and you will come to know this truth about leadership. Click To Tweet

“No leader lives a day without criticism,” said J. Oswald Sanders, “and humility will never be more on trial than when criticism comes.”

What about you? What’s been your experience? How have you dealt with criticism?

Let’s look at three common reactions when critics come calling.

We take it personally

Most leaders I know have a deep sense of pride in their work and otherwise like to think of themselves as good leaders. When critics come calling, it’s a normal reaction to take it personally and get defensive.

Another consideration is the source of the critic. While it can be easy to brush it off as petty behavior from a disgruntled colleague, it especially hurts when it comes from someone we once considered close.

While this is a common reaction, it may not always be the most healthy reaction. More about that later.

We retaliate

A sure sign that we have taken the critics too seriously is that we retaliate. We justify ourselves by pointing out the faults of the accuser. How many times have you, or someone you know gone down this road? How did that work out?

The trap here, if you go down this road, is now you have entered into an unhealthy game of comparison. In order to justify your hurt ego, you now have to engage on the level of the critic in an unhealthy way. Now, by your act of retaliation, you have escalated the situation whereby making amends becomes more difficult because you allowed your bruised feelings to get in the way.

While this may make you feel good in the short-term, you have now put up barriers and slowed any chance of reconciliation.

We put up walls

Among these three common reactions, this is perhaps the most destructive to your leadership. And this reaction has nothing to do with your critics. This response is all on you.

To be sure, no one likes it when critics come calling – especially when the critic has less experience or is nothing more than arm-chair quarterback with no skin in the game. I mean, who the heck do they think they are, right?

But when you choose to put up walls – those defensive measures- it is the one action that hurts you more in the long run. When you cut people off you put yourself in danger of hearing only from the people who will tell you what you want to hear - not what you need to hear. Click To Tweet

So what is a leader to do? What should your posture be when your critics come calling? What can you learn from your critics? These questions and more will be answered in When Critics Come Calling (Part 2).

Final Thoughts

As the saying goes, haters are going to hate. But for you in leadership, there’s no room for that. And while dealing with it comes with the territory, you can rise above it, learn from it, and be a better leader because of it.

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How Leaders Keep Calm in Crisis

Posted April 13, 2020March 26, 2025
by admin

Hardships often prepare ordinary people for an extraordinary destiny. – C.S. Lewis

We are living in unprecedented times. We are living during a moment of history that will be written about in the history books a hundred years from now. These are definitely trying times!

How we handle this crisis will be debated for years to come. As leaders, how we step up right now is as crucial as ever.

As a leader, you might be able to identify with Tom Welling, who said, “I have so much chaos in my life, it’s become normal.” Can you relate?

Being a leader does not exempt you from chaos, stress, pressures, and other such issues. In fact, it might add to them.

However, your style and approach at such times are essential as a leader. Others are looking to you to see how you react, which determines how they will respond.

Your leadership when times are tough will either cause people to lose hope and succumb to despair or it will instill hope and confidence. Click To Tweet In these times, your people need an example of the calming effect that your leadership can have. Here are four ways that happen.

Calm leaders see the big picture

Calm leaders are not rocked by every disruption that comes along. Shortsightedness tends to fuel people’s insecurities. A calm leader can exude confidence because they see the big picture, and with that understanding, they can lead with a steady hand.

Calm leaders understand timing

One of the hardest things to learn as a leader is timing. We are people of action. Waiting is not necessarily a finer quality. But calm leaders have an intuition for timing. They know when it’s time to stay and when it’s time to act. The calming effect of timing within your organization and with your people can make a difference. Calm leaders can help avert a multitude of troubles just by understanding how timing impacts every decision they make. Click To Tweet

Calm leaders challenge norms

Calm leaders challenge norms and stretch others to grow in ways they are not often comfortable with. Call it what you will – human nature, gut reactions, etc., but many people react to things happening to them or around them in ways that only make matters worse. But a calm leader is processing. A calm leader brings peace to the storm, level-headed thinking, and challenges the norms that define how things have always been done.

Calm leaders bring stability

Calm leaders bring a level of maturity and stability often lacking during turbulent times. Calm leaders know that their actions, attitudes, reactions, and thinking go a long way in determining successful outcomes.

Calm leaders are not passive leaders, nor are they passionless. Calm leaders are simply those who know how to harness the power of their intuition, experience, maturity, and wisdom to be a more effective leader. Click To Tweet

Strive to be a leader who brings a calming presence to the situation when everything around them seems to be in chaos. We could surely use more calm leaders.

Robert Schuller once said, “Know that tough times don’t last, but tough people do.” We are certainly in the midst of tough times. Be encouraged today, and know that we will get through this together!

*This post was adapted from Four Attitudes of Calm Leaders that was originally published to my blog in April 2019.

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The New Normal: The Impact of COVID-19 in Your Daily Leadership

Posted March 15, 2020
by admin

What lies behind you and what lies in front of you, pales in comparison to what lies inside of you. – Ralph Waldo Emerson

For the foreseeable future, we are now living in a new normal. The COVID-19 (Coronavirus) has the world on edge as the virus spreads and death tolls climb. Be it directly or indirectly, everyone has been impacted by it.

Your leadership in this new normal is important. Whether your occupational field is in healthcare, government, retail, financial services, education, religious, corporate, etc. the signals you send as a leader make a difference.

I’m reminded of Churchill’s leadership during World War II. England needed to increase its production of coal. Winston Churchill called together labor leaders to enlist their support. At the end of his presentation, he asked them to picture in their minds a parade that he knew would be held in Piccadilly Circus after the war.

First, he said, would come the sailors who had kept the vital sea lanes open. Then would come the soldiers who had come home from Dunkirk and then gone on to defeat Rommel in Africa. Then would come the pilots who had driven the Luftwaffe from the sky.

Last of all, he said, would come a long line of sweat-stained, soot-streaked men in miner’s caps. Someone would cry from the crowd, ‘And where were you during the critical days of our struggle?’ And from ten thousand throats would come the answer, ‘We were deep in the earth with our faces to the coal.'”

Just as Churchill had to rally the people around a common cause, so too is COVID-19 a challenge all of us face. It’s no respecter of persons. We are all in this together as it were -with our faces to the coal.

What’s needed to lead in the new normal? Here’s a start.

Lead in the new normal with a steady hand

In this new normal, we need leaders with a steady hand. We need leaders with eyes wide open and clear thinking. We need leaders in the new normal who exude confidence and calm.

Leadership Tip: In this new normal you people want steady leadership.

Lead in the new normal with courage

A new normal like ours will require courage to not just lead with a steady hand but speak the truth with authority. It will require courage, boldness, and at times, restraint. Courageous leadership in times of adversity will calm fears and inspire hope. Click To Tweet

Leadership Tip: In this new normal, your people are looking for courageous leadership.

Lead in the new normal with facts

As we see so often in times like this, there’s information overload that’s accessible 24/7. Justifiably so, people want information. As you lead in this new normal, be responsible and communicate with your people factually. When people look to your leadership in these times, be the voice of reason and facts.

Leadership Tip: In this new normal, your people want facts more than hype.

Lead in the new normal with patience

It’s been said that in times of adversity, leaders aren’t made, they are revealed. Your past experiences, both good and bad, have prepared you for moments like this. It’s time for you to step up in your leadership. But in doing so, exercise patience and understanding with those around you. People may be traveling the same road as you, but they may not have all been on it for as long. Let others both learn from and be reassured by your leadership and experience. Click To Tweet

Leadership Tip: In this new normal your people need your patience as you navigate through uncertain times.

Lead in the new normal with compassion

Now more than ever, we need leaders who will step up and model compassion. So many people have been impacted by COVID-19 and many are in a bad place. Leverage your leadership to rally around those in need. This can be our finest hour if we step up with compassionate hearts. Click To Tweet

Leadership Tip: In this new normal, your people need to see compassion in action. We must look out for one another.

Final Thoughts

Even though we are living in a new normal in uncertain times, I believe we will come through it strong. Your leadership in this new normal is essential. When it’s all over, let it be said that you rose to the occasion and led with clarity and confidence. This is your finest hour.

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How Your Attitude Helps Shape Your Company Culture

Posted February 9, 2020
by admin

Everything can be taken from a man but one thing: the last of human freedoms- to choose one’s attitude in any given set of circumstances, to choose one’s own way. – Viktor E. Frankl

I read a story about a young man named John who received a parrot as a gift. The parrot had a bad attitude and an even worse vocabulary. Every word out of the bird’s mouth was rude, obnoxious and laced with profanity.

John tried and tried to change the bird’s attitude by consistently saying only polite words, playing soft music and anything else he could think of to “clean up” the bird’s vocabulary.

Finally, John was fed up and he yelled at the parrot. The parrot yelled back. John shook the parrot and the parrot got angrier and even ruder.

John, in desperation, threw up his hands, grabbed the bird and put him in the freezer. For a few minutes, the parrot squawked and kicked and screamed. Then suddenly it was totally quiet. Not a peep was heard for over a minute. Fearing that he’d hurt the parrot, John quickly opened the door to the freezer.

The parrot calmly stepped out onto John’s outstretched arms and said “I believe I may have offended you with my rude language and actions. I’m sincerely remorseful for my inappropriate transgressions and I fully intend to do everything I can to correct my rude and unforgivable behavior.”

John was stunned at the change in the bird’s attitude. As he was about to ask the parrot what had made such a dramatic change in his behavior, the bird continued, “May I ask what the turkey did?”

Like John, you may be surrounded by people with bad attitudes and you are desperate about what to do.

Did you know that according to an article in Inc., science says that your bad attitude can cost you $3,600 a year? The link was made between cynicism and income and how cynical people make less money.

How about you? Are you allowing a bad attitude and cynicism to generate negative consequences in your life?

The attitude you have contributes to the overall company culture where you work. The same goes for your colleagues. Based upon your attitude and the attitude of those around you, is this concerning? Click To Tweet

Your attitude is important. Here are a few reasons why.

People are watching

Wherever you are within your organizational structure you carry within you a certain amount of influence. This translates into your leadership capacity. So how you handle stress, adversity, challenges, the unexpected, etc. all contribute to an attitude that’s on display. Your attitude by default and whether you like it or not is shaping the culture around you because other people see it.

People are listening

One of the most important things you learn as a leader is how to choose your words carefully. It’s not always easy especially when that special someone at the office has got on your last nerve. I get it. But the way you contribute with your words ought to be a reflection of how you want to add value as a leader. Are your words lifting? Helpful? Encouraging? Know this - your attitude as reflected in your words matters because people are listening. Are you helping your culture or hurting it? Click To Tweet

People are reacting

As a leader in your organization, not only are people watching and listening to your attitude, but they are reacting to it. If your attitude alone was the attitude thermostat that the rest of your organization was set to, what kind of workplace would it be? You may not think that your attitude alone makes that much difference. But what if your attitude was taken and multiplied by 30 employees, 50 employees, or 100, would it matter then? Would you stay and work in that environment?

Final Thoughts

“The greatest day in your life and mine”, says John Maxwell, “is when we take total responsibility for our attitudes. That’s the day we truly grow up.” How about you? It’s time for an attitude check to help shape your company culture in a positive way.

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